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ICT age for the seniors and socially excluded persons in Helsinki 2008-2013

ICT age for the seniors and socially excluded persons in Helsinki 2008-2013. Outi Paulig , Executive Advisor Social Services Department, Elderly Services e-mail: outi.paulig@hel.fi. “Define a typical elderly person in Helsinki!” It´s easy to answer: we have none! All are different:.

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ICT age for the seniors and socially excluded persons in Helsinki 2008-2013

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  1. ICT age for the seniors and socially excluded persons in Helsinki 2008-2013 Outi Paulig, Executive Advisor Social Services Department, Elderly Services e-mail: outi.paulig@hel.fi

  2. “Define a typical elderly person in Helsinki!”It´s easy to answer: we have none! All are different: • Education, socio-economical status, health, family, interests • Many belong to the first generation living in a city – and some of them even in Finland, or in Europe…

  3. Service centre activities for the elderly in Helsinki(The Service Map of Helsinki 17.5.2012) A hint: by using the link http://www.hel.fi/palvelukartta/Logo.aspx?hideelems=False&userid=&city=91# …you can see the names of service centres, too. More information about the service centres in English: http://www.hel.fi/palvelukartta/Logo.aspx?hideelems=False&userid=&city=91# Och på svenska: http://www.hel.fi/hki/sosv/sv/Publikationer/Broschyrer Updated/uppdaterad 2010 (Sorry!)

  4. “ICT age for the seniors and socially excluded persons ” Satka-project 2008-2013 briefly/ new things in 2012 Financed by of Innovation Fund of the Helsinki City! • Two/three full-time and several voluntary advisors giving personal tutoring in the service centresand helping clients to apply for ICT courses A new recruiting course 18.9.-17.10.2012 • Some 40 computers for clients in the service centers2011. Computers for the residents, voluntarians, visitors and staff in the services houses. • New computers have the City library multilingual user interface with Skype • 2 2200/~ 2500 tutorial sessions • Tutoring also in English, Swedish, Russian, Bengal etc.

  5. The ideology of Satka ”The four golden rules”: • Visibility • Continuity • Encouragement • Customer oriented approach The one and only prohibition for the tutors: ”Don´t touch the mouse yourself” As one city librarian said it: “We make our contribution towards equality in ICT society.!

  6. ”Well, it`s about time to start, then!”

  7. ”It was quite handy, after all”

  8. Thank you for your attention! “ICT age for the seniors and socially excluded persons in Helsinki 2008-2013” Outi Paulig, project manager outi.paulig@hel.fi Lutfor Rahman, the coordinator of the multicultural instruction, lutfor.rahman@hel.fi

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