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The Initiatives of the International Aerospace Quality Group (IAQG) Steve Shepherd (Rolls-Royce plc) European Sector

The Initiatives of the International Aerospace Quality Group (IAQG) Steve Shepherd (Rolls-Royce plc) European Sector Leader. Aimed at meeting our focus and objectives: “...continuously improve the processes used by the supply chain to deliver consistently high quality products...”

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The Initiatives of the International Aerospace Quality Group (IAQG) Steve Shepherd (Rolls-Royce plc) European Sector

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  1. The Initiatives of the International Aerospace Quality Group (IAQG) Steve Shepherd (Rolls-Royce plc) European Sector Leader

  2. Aimed at meeting our focus and objectives: • “...continuously improve the processes used by the supply chain to deliver consistently high quality products...” • “… common aerospace quality standards and requirements…” • “… process of continuous improvement at suppliers…”

  3. Take note of known areas for improvement: • Audits - “Supplier Control” is a significant issue • Variability in the process often lies with the primes • Global Safety - needs a step change in performance

  4. Our response is to- • See the aerospace industry as a global one • Develop common Standards, processes etc • Share/extend best practices • Consistent with Airworthiness requirements • Harmonised positions between Authorities • Use common implementation methodologies • Use common quality standards world-wide • Evaluate the impact & value + Fit with our emerging Strategy

  5. Quality System Development - 9100 • 9100- International Aerospace Quality Standard incorporating airworthiness and industry requirements. • International implementation process developed (9104) and the OASIS database • Common questionnaire (9101) • Now aligned with ISO9001-2000. • Aerospace requirements will be unchanged until the next ISO 9000 revision (2008). • Defence requirements (NATO) covered in 9135 • Quality System Standards/checklists developed and published for repair stations (9110/11) and stockist/ distributors (9120/21)

  6. Quality Improvement Initiatives • First Article Inspection; 9102 ~ improves on current individual company requirements and uses common documentation. • Non-conformance documentation; 9131 ~ common documentation for concessions/ waivers and escapes/disclosures. • Variation Management of Key Characteristics; 9103 ~ a rigorous approach to ensure repeatable, capable manufacturing processes. • Qualification of Standard Parts; 9133 ~ international methodology

  7. Quality Improvement Initiatives • Internal Audit - Use new ISO19011 • Software Quality Standards • European guideline document published TR9109 • New standards in production by AAQG; • AS9006 for deliverable s/w - published • AS9005 for non-deliverable s/w • IAQG initiative launched to assess if these can be combined • Harmonisation of Global NDT requirements for Personnel training; EN4179/NAS410 - published • 2D permanent part making standard - marking, reading & validation; 9132 published – to be updated to reflect the latest technologies

  8. Quality Improvement Initiatives • Supplier Control in a Global Environment; - Supplier Risk Assessment – Guideline published - 9134 - Metrics – in work • Direct Shipment – based on ARP9004 • Direct Delivery Authorisation – 9107 in ballot • 3D Data Storage and Retrieval; ARP9034 in production • Operator Self Verification; based on ARP9162 • Sampling Plans; AS9108 - in ballot

  9. Initiatives metrics Implementation status (update 11 October ’04) • 9100 Quality System: • Supplier deployment - 89% • Internal deployment - 94% • 9102 First Article: • Supplier deployment - 70% • Internal deployment - 75% • 9103 Key Characteristics: • Supplier deployment - 43% • Internal deployment - 53%

  10. Strategic Focus Improvement Strategy • Requirements • Process Capability • People Capability • Execution • Subtier Supplier Control • Evaluation Relationship Growth Strategy • Space • Defense • Authorities • Suppliers • Engineering, Sourcing IAQG Operating Management System • Member Collaboration • Top Leader Involvement • IAQG Operational Efficiency

  11. Six Areas for FocusedImprovement • Requirements • Value Added Standards & Guides • Process Capability • Supplier development & product introduction • People Capability • Staff & the quality professional • Execution • Supply chain performance – ‘human factors’ • Sub tier Supplier Control • Industry wide increase in control through globally harmonized Standards • Evaluation • Visibility of quality performance & performance metrics

  12. Good Progress…. • A tremendous opportunity for us all- Operators and Airframers. • The whole Supply Chain will benefit from- • Safety and quality improvements • Waste and cost reductions • Consistency and clarity of approach, requirements and documentation • Reduction in multiple oversight audits • Improved relationships

  13. Good Progress…. Very strong international co-operation and determination to drive forward Still lots more to do!!!

  14. Questions?

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