Storm Restoration Support Training

1. Storm Restoration Support Training Level 100 T Transportation and VendorSupport 1

2. Storm Restoration Support Training Contents • Overview • Objectives - Topics for Training • Safety • Job Site Awareness • Travel & Traffic Safety • Personal Protective Equipment • Radio Operations Appendix 2

3. Storm Restoration Support Training Overview During major storm events Entergy resources require supportto sustain multi day restoration processes. To provide thisassistance many Entergy employees are pressed into service.Often times these vital assignments are quite different fromtheir normal duties . The training you are about to receive is to prepare you to safelydeliver Transportation and Vendor support for the stormrestoration process. You will learn to safely access job sites,work in staging areas, travel safely, learn what and how to usepersonal protective equipment and how to use company radios. 3

4. Storm Restoration Support Training Objectives • To deliver key information to enable Transportation and Vendor support employees to safely and effectively deliver their services to storm restoration resources. • The intent of the training is to provide an overview and is not intended to be exhaustive. Employees participating in any storm restoration activity should understand there are risk involved and every opportunity to mitigate any risk should be actuated. 4

5. Storm Restoration Support Training Safety will always be the first consideration in all company activities andthat includes supporting storm activities. No Task will be undertaken that cannot be completed safely and in compliance with Entergy’s safety rules and procedures. Each Employee is responsible and accountable for their safety compliance and performance and is encouraged to report forcorrection any unsafe condition they discover both in facilities andwork procedures. Entergy’s Safety Policy can be found in the appendix of the presentation 5

6. Storm Restoration Support Training Entergy’s 12 Safety Principles 1. All injuries are preventable 2. People are the most critical element 3. Line organizations are responsible for safety 4. All operating exposures can be controlled 5. Management is responsible for establishing a safe work environment and Clear Expectations for Safety Performance 6. Safety is good business 7. Management must audit performance 8. Our work is never so urgent or important that we cannot take time to do it safely 9. Deficiencies must be corrected promptly 10.Employees must be trained to safely perform all assigned tasks and accountable for applying these skills on the job 11.Safety is a condition of employment 12.Off-the-Job safety is an Important part of overall safety efforts. 6

7. Storm Restoration Support Training We Need to Know Employees, Agents and Contractors are responsible for performing duties consistent with their respective business unit’s safety policies and rules, and intervening and/or stopping work when others violate CardinalRules. All employees, agents and contractors of Entergy shallimmediately report known, suspected, or potential violations ofthis Policy by following the procedures described in theReporting Violations Policy. 7

8. Storm Restoration Support Training RESTORATION PROCEDURES Hazard Assessment/Tailboard Conference A structured documentation discussion between the employeein charge and other applicable employees explaining themethod of accomplishing the task/job to ensure everyoneunderstands their role from a safety aspect as well asproduction and quality during the execution of the job. This discussion shall be completed before the job begins.Rule 1.36 & 1.37 NOTE: An employee working alone shall perform a job briefing NOTE: If additional workers arrive at the site after the initial hazard assessment, the employee in charge is required to conduct a briefing with all employees to ensure the additional workers are abreast of the work site conditions and understand their roles. Entergy’s Job Briefing/Tailboard Conference Policy can be found in the Entergy Safety Manual. 8

9. Storm Restoration Support Training Job Site Awareness 9

10. Storm Restoration Support Training JOB SITE AWARENESS Hazards can be found all around you!Use the Entergy’s HazardAssessment process to identify all hazards! 10

11. Storm Restoration Support Training • What are the hazards associated withthe task? - Traffic - Suspended Loads - Working on a major Hwy • What are the steps you are taking tocontrol the hazard? - Use defensive driving (Smith System 5 Keys) - Wear Proper PP&E (hard hat, gloves, goggles, etc.) - Proper barricading, flag traffic 11

12. Storm Restoration Support Training JOB SITE AWARENESS • Before entering any job site contact the person in charge. You are required tosign the Hazard AssessmentForm. • The form is intended to identify all known hazardsand alert all workers of yourpresence on the job site. • Be sure all workers understand your purpose. • Notify crew leader when you are leaving the job site. - These are important steps to insure you are accounted for in the area that crew leader is controlling. 12

13. Storm Restoration Support Training Tailboard / Hazard Assessment Form - Crew Work - OH / UG / Network Date 01/01/06 Time 7:00a.m. Job No. 06-9876 Physical Location 123 Apple St. Crew Leader John Doe Substation Avondale Circuit # WO324 Non Auto Y N Device # 12345 Hold Tag # W191776LOCAL EMERGENCY #___911____________ LOCAL DOC # 374-4462Crew Members Reviewed HA and Sign: Joe Jones Bill Smith Bob Lee Jim Johnson Job Steps / Sequence Potential Hazards Steps to control the Hazard 1 Prepare for the Broken lights, Pole Have broken lights repaired, Install light on the endof pole drive, vehicle extending behind pole trailer.inspection 2 Load pole on trailer Pole rolling off pole pile. Do not stand between pole pile and trailer whileattempting to load pole. 3 Drive to location Additional traffic hazards Bucket truck will follow digger derrick/pole trailerand watch for unseen hazards the derrick truckdriver cannot see. due to pole trailer 4 Secure worksite Traffic Put out cones and signs, wear traffic vest, barricadeworksite This is an example of a HazardAssessment Form filled out 5 Prepare worksite Energized conductors Put feeder breaker on Non-Auto, Ground diggerderrick. Install cover up on the conductors, andinsulated pole cover. Wear rubber gloves. 6 Digging hole near u.g. Hand dig hole until others utilities are located. utilities before the crew sets a newpole in an energized zone. 7 Overhead hazards Do not stand under the suspended pole while it isbeing unloaded and set. Wear hard hat. 8 Setting pole in near Ground man will need to wear rubber gloves whileguiding pole. energized lines Remove excess mud that would create tripping hazardsBe alert of impatient drivers 9 Clean up worksite Excess mud 10 Drive back to office Heavy traffic 11 12 13 14 15 16 17 ‰ All crewmembers were questioned as to their job assignments and hazards associated with the assignment. ‰ What feed back was given -___________________________________________________ _________________________‰ Do you have the needed personnel, equipment and tools to perform job tasks safely? Y N‰ Special needs identified________________________________________________________________________________‰ Discuss and focus on required PPE? Y N Which consist of Traffic Vest, Rubber sleeves and gloves‰ Discuss and focus on required cover up? Y N Which consist ________________________________________________‰ Poles to be climbed or work performed on have been sounded and probed by whom? _______________________________‰ Energized or de-energized ungrounded conductors and /or equipment have been properly covered with protective devices.‰ Line clearance required? Y N Name of Clearance Holder on Site________________________________________‰ Are all involved employees’ names listed on the Clearance Form? Y N Procedures to follow listed below: i a visible air gap with openings properly tagged and men working signs installed; i test to verify the line or equipment is de-energized; i adequate grounds installed and ground flags using required PPE. ‰ Discuss possible personal injury and an emergency procedure to follow if occurs. 13

14. Storm Restoration Support Training Job Briefing / Tailboard Conference / Hazard Assessment: Where do I begin ? • Identify all Job Steps/Sequence associated with the project. • Identify the Potential Hazards associated with the Job Steps/Task. • What steps will you take to Control the Hazards ? 14

15. Storm Restoration Support Training Job Briefing / Tailboard Conference / Hazard Assessment: • The following slide is the back of a transportation Hazard Assesment Form • The back is used for a guide to identifyhazards associated with the task or jobyou are about to complete. 15

16. Storm Restoration Support Training Tailboard Before Each Step……….As You Think, So You Go! 16

17. Storm Restoration Support Training Job Briefing / Tailboard Conference / Hazard Assessment: • The following slide is the Hazard Assessment Formused by Transportation 17

18. Storm Restoration Support Training 18

19. Storm Restoration Support Training This is an example of howthe form shouldbe filled out bymechanics. 19

20. Storm Restoration Support Training 20

21. Storm Restoration Support Training JOB SITE AWARENESS When pulling up to a Job Site ask “ WHY ” “WHY” is everyone wearing hard hats? “WHY” are there cones around the trucks?“WHY” is there work site protection? (cones and/or caution tape) “WHY” is everyone wearing rubber gloves? 21

22. Storm Restoration Support Training JOB SITE AWARENESS WHY? These signs arethere to warn allto stay awayfrom equipment.Pay attentionand keep a safedistance andnever touch equipment whileon the job site. 22

23. Storm Restoration Support Training Other Hazards to Consider •Low or downed wires •Animals They can come out from anywhere so be alert!! •Insects Use repellents. Take care of this before you startwork. •Falling tree limbs or low hanging limbs •Falling Icicles •Unknown terrain (inclines, holes, etc.) -Result in slips trips and falls. These accidents mostfrequently impact our employees 23

24. Storm Restoration Support Training Any questions about safety ? 24

25. Storm Restoration Support Training Traveling Safely 25

26. Storm Restoration Support Training Traveling Safely • Major Storm requiring support will in mostcases require traveling. • Most of the traveling will require driving. • This traveling can take the form of selfdirected or convoy. • The next few slides will discuss safe drivingtechniques for both modes of travel. 26

27. Storm Restoration Support Training Traveling Safely Driving safely requires one to drive defensively •Entergy’s Utility Operations group has been training its Craftemployees on the Smith Defensive Driving System •Reference to Smith SystemTraining Refresher Tapes 27

28. Storm Restoration Support Training REMEMBER THE 5 KEYS · AIM HIGH IN STEERING Ø Look ahead a minimum of 15 seconds· GET THE BIG PICTURE Ø Maintain a 4 second buffer when following Ø Scan mirrors every 5 to 6 seconds· KEEP YOUR EYES MOVING Ø Avoid focusing on one object for more than 2 seconds· LEAVE YOURSELF AN OUT Ø Surround yourself with space· MAKE SURE THEY SEE YOU Ø Establish eye contact 28

29. Storm Restoration Support Training IF YOU MUST BACK REMEMBER THE 5 KEYS (to Backing) · AIM HIGH IN STEERING Ø Choose the safest location possible· GET THE BIG PICTURE Ø Search for all potential hazards · KEEP YOUR EYES MOVING Ø Scan, don’t fixate · LEAVE YOURSELF AN OUT Ø Surround yourself with space· MAKE SURE THEY SEE YOU Ø Use warning devices - Establish eye contact 29

30. Storm Restoration Support Training Any questions about driving safety ? 30

31. Storm Restoration Support Training Traveling Safely In Convoys 31

32. Storm Restoration Support Training Convoy Control Components ¾ Planning ¾ Understanding the Plan¾ Driving ¾ Managing the Staging Area 32

33. Storm Restoration Support Training Convoy Control Planning •The first step is careful and thorough planning •Things to know •Starting point •Destination •The route •Formation of convoy •Planned fuel, food, relief stops •Traveling speed •How to communicate while convoying •Number of vehicles to convoy •Staging of vehicles at the destination 33

34. Storm Restoration Support Training Convoy Control Understanding the Plan • Know the route • What roadways will be traveled while convoying? * Always be prepared for unexpected detours due to roadway conditions or a change in destination. •Check your vehicle • You are responsible for the vehicle and its contents * Secure all cargo 34

35. Storm Restoration Support Training Convoy Control Understanding the Plan • Formation of convoy • Position slower vehicles towards the front of convoy toassist in maintaining the maximum speed of the convoy • Position mechanics vehicle at the end of convoy so quickrepairs can be made to disabled vehicles, if possible 35

36. Storm Restoration Support Training Convoy Control Driving Under no circumstances will any traffic laws be brokenwhile driving in a convoy. All drivers • must be alert of weather and road conditions • must be aware of vehicles entering and exiting highways • let public vehicles enter highway between convoying vehicles • must be aware of public vehicles moving in and out of convoy • must maintain a minimum of a 4 seconds of following spaceunder ideal conditions. More time should be allowed ifconditions warrant it. 36

37. Storm Restoration Support Training Convoy Control Driving Setting the Pace • Lead vehicle must • Maintain planned speed • Maintain radio/telephone contact with the last vehicle • Be prepared for emergency stops • Be prepared to navigate convoy to a safe stopping locationshould an unexpected stop be necessary 37

38. Storm Restoration Support Training Convoy Control Driving Setting the Pace • Middle vehicles must • Maintain planned speed • Maintain visual contact with vehicles in front of and behind you • Alert lead vehicle when problems are seen with vehicle precedingyou 38

39. Storm Restoration Support Training Convoy Control Driving Setting the Pace • Last vehicle must • Maintain planned speed • Maintain visual contact with vehicle in front you • Be prepared to notify leading vehicle if the convoy is too closetogether or too far apart 39

40. Storm Restoration Support Training Convoy Control Managing the Staging Area •Extreme caution is needed when pulling into staging areadue pedestrian traffic. •Only back if there are no other options. •If a choice has to be made, back in or back out of a parkingspot, always back in. •When backing always seek assistance. •Place safety cones near your parked vehicle. •Staging areas are to be considered work zones—wearsafety vest and proper eye protection PPE at minimum. 40

41. Storm Restoration Support Training Any questions about convoying ? 41

42. Storm Restoration Support Training Personal Protective Equipment (PP&E) 42

43. Storm Restoration Support Training Personal Protective Equipment Transportation and Vendor Support areexpected to use the following personalprotective equipment at a minimum: Hard Hat Safety GlassesSafety Vest Appropriate Gloves for taskHard Sole Foot Ware Employees are expected to choose the proper PPE.The employee shall consider more protection isbetter than less. A good rule of thumb is to set theabove equipment as minimum while deliveringservices. 43

44. Storm Restoration Support Training Personal Protective Equipment Head Protection Hard Hats shall be worn when working in areas where there is a potential for a head injury. Rule 4.5 Examples are but not limited to: Working with or adjacent to suspended loads, Working with or adjacent to booms or derricks in the air, All tasks which require work aloft by climbing or aerial device. Tree trimming, all energized line work, both hot stick and hands-on,Using explosives, Observing or working under any person working aloft,When within the confines of a substation, or Operating or working adjacent to excavating equipment (dozers, etc.) NOTE: Employees operating equipment with overhead protection may remove their hard hat whileon the vehicle as long as overhead hazards do not exist Employees who are near exposed electrical conductors shall wear company approved hard hats. 44

45. Storm Restoration Support Training Personal Protective Equipment Eye Protection Safety Glasses: Shall be worn when there is anypossibility of flying fragments, objects, large chips orparticles caused by drilling, sawing, or when anelectrical flash is possible. Rule 4.0 As Transportation and Vendor support you will bedelivering services to job sites. It is especiallyimportant to have your safety glasses on when youstep out of a vehicle near a highly traveled road duedust and road particles in the air stirred up frommoving vehicles. Safety glasses shall be worn withinthe work zone of mechanics. 45

46. Storm Restoration Support Training Personal Protective Equipment Safety Vest While working in the confines of the right of way of apublic road, street, or highway, and exposed tovehicle traffic, employees working on the groundshall wear approved reflective safety vest that willcontrast the background. Rule 15.37 This includes Transportation and Vendor supportpersonnel who make temporary stops to deliverservices. It is recommended you have your vest onbefore you exit the vehicle. 46

47. Storm Restoration Support Training Personal Protective Equipment Leather Gloves Leather gloves shall be worn when loading andsecuring material for transport, using knives,handling treated wood, grinding and drilling,operating jack hammer, operating chain saws,shovel work, climbing poles and steel structures,sharpening climbing tools and at any time the handis exposed to cuts or abrasions. Rule 4.13 *Other types of gloves for mechanics shall be wornas appropriate for the task---chemical gloves, workgloves, & welding gloves as examples. 47

48. Storm Restoration Support Training Personal Protective Equipment Foot Ware Footwear shall be worn which provides appropriate protection for individuals working in industrial sites, shopareas, and/or field environments. Athletic, recreational,canvas, fabric, or open toed footwear shall be prohibitedfor personnel (including field supervisors) performing workwithin these areas. Hard soled boots or shoes shall be worn when there is apossibility of punctures to the foot. Rule 4.11 48

49. Storm Restoration Support Training Any questions about Personal Protective Equipment ? 49

50. Storm Restoration Support Training Radio Communication During the restoration process you may be asked to carry and communicate via an Entergy2-way hand held radio. This training will provide an overview of theequipment and basic operating functions. The goal is to enable you to communicate fromvehicle to vehicle and from a vehicle to stationby use of the 2-way radio. This equipment is very expensive ($3,500) and if you are assigned one you will be responsiblefor its safe keeping and return. 50