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Who is UVU?

Who is UVU?. Located in Orem, Utah 28,000 Students Commuter Campus Open Admissions / Opportunity Enrollment Moved to University status on July 1, 2008. One Stop Shop Creating a Supportive Environment for Students. What Students are Saying. The Early Beginnings. Reengineering – 1997

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Who is UVU?

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  1. Who is UVU? • Located in Orem, Utah • 28,000 Students • Commuter Campus • Open Admissions / Opportunity Enrollment • Moved to University status on July 1, 2008

  2. One Stop Shop Creating a Supportive Environment for Students

  3. What Students are Saying

  4. The Early Beginnings Reengineering – 1997 – Instant Information – Implemented FYE seminar (CLSS 1000)

  5. Establishing a Culture of Service to Embrace First Year Students: A Case for Change

  6. Before One Stop

  7. Getting Started • • Administrative support • • Process from concept to birth • Academic Impressions / One Stop Conference • Pepperdine University site visit

  8. One Stop Shop Today

  9. Planning and Organization • Changing – change your mind often & be open to new solutions • What do we do at the One Stop Shop • TRAINING, TRAINING, TRAINING!

  10. Staff Selection • How do I fit? • Do I Still work here? • Call Center • Processing Center

  11. Lessons Learned • Involve staff in conceptual design discussions • Timing – Not during a computer upgrade and/or the beginning of Fall semester • Don’t RUSH it! • Best Person for the Job

  12. Future Ideas & Plans • One-Card • Picture IDs

  13. e-Stop

  14. Q & A • An open invitation to UVU – Michelle Taylor (taylormo@uvu.edu) – Liz Childs (childsli@uvu.edu) – Kim Barraclough (barracki@uvu.edu) • Your evaluations are important to us

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