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Learning to Hold Hands: The Integrated Development Operation

Learning to Hold Hands: The Integrated Development Operation. or Development is Everyone’s Job. It Wasn’t Always This Way. -that’s not a “membership” typewriter -answering phones is not in my job description -viewer must call 3 different departments if they had 3 different questions

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Learning to Hold Hands: The Integrated Development Operation

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  1. Learning to Hold Hands: The Integrated Development Operation or Development is Everyone’s Job

  2. It Wasn’t Always This Way -that’s not a “membership” typewriter -answering phones is not in my job description -viewer must call 3 different departments if they had 3 different questions -viewer inquiry prospects were not given to development

  3. Station Culture Now -all departments answer pledge phones -membership receives prospect lists from other departments -pledge team comprised of development, programming and production staff -membership events are planned and staffed by all departments

  4. Integrated Development Department -integrated development plan -business plans -weekly meetings -everyone celebrates an upgrade even when the donor moves into another revenue center

  5. Successes -corporate contracts resulting from major gift cultivation visits -major gifts (gift annuity) resulting from major gift cultivation visit -preview/cultivation parties with major gifts, planned gifts and corporate donors/prospects -Director’s of Major Gifts, Planned Gifts and Corporate all seek funding for projects on our “Opportunities List” -8 board members involved in cultivation, solicitation and stewardship of major gifts -integrated Viewer Services Department comprised of membership and programming staff which brings in approx $60,000 annually

  6. Lee Ann LeeVice President for Marketing and DevelopmentVermont Public Television802-654-3669llee@vpt.org

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