By: Jessica Makrinos, Samantha Melanson & Julienne Reis

1. By: Jessica Makrinos, Samantha Melanson & Julienne Reis

2. Agenda • Brief History • Industry Overview • Company Overview • Global • Domestic • Domestic Diversity and Inclusion Philosophy • Metrics • Analysis • Recommendations • Implementation Plan • Final Thoughts

3. Deloitte’s History • Established 1990 • By 1990 • 132 countries • Professional services • Deloitte • Deloitte Touche Tohmatsu Limited (DTTL) - Global • Deloitte LLP United States - Domestic

4. Industry Overview • Professional Services Industry • Net Worth: 391 Billion USD • Employs: ~1.1 Million Competitors • The Big Four: • PricewaterhouseCoopers (PwC) • Ernst and Young (E&Y) • Klynveld Peat Marwick Goerdeler (KPMG) • Deloitte ToucheTohmatsu

5. Industry Services Areas • Audit and Enterprise Risk • Consulting • Financial Advisory • Forensic • Growth Enterprise • Human Resources • IFRS Reporting • Tax

6. Industry Analysis • Highly competitive • Highly profitable • Fast growing

7. Industry Revenue

8. DTTL Overview • Member Firms: 48 • Subsidiaries: 150 • Countries: 140 • Professionals: 193,359 • Private Company • FY 2012 revenues: $31.3 billion USD

9. Vision & Mission Vision • To be the standard of excellence • Be highly respected by their community of stakeholders • Be the first choice of the most coveted talent • Be the first choice of the most sought-after clients Mission: “To deliver measurable value to our clients through a global network of diverse professionals who bring unmatched depth & breadth of expertise”

10. DTTL Financials

11. Revenue Broken Down: BY INDUSTRY BY FUNCTIONAL AREA BY REGION

12. DTTL Professionals Americas 84,855 Europe/ Middle East/ Africa 68,317 Asia Pacific 40,187

13. DTTL Gender Diversity BY REGION LEADERSHIP AND GOVERNANCE BY LEVEL (GLOBAL) NEW HIRE BY GENDER (GLOBAL)

14. DTTLWomenRepresentation Global talent Gender diversity 44% Women as a percentage of total member firm personnel 18% Women as a percentage of total member firm partners and directors 45% Women as a percentage of total member firm hires 34% Women as a percentage of total member firm managers

15. Deloitte LLP U.S.: Overview • Professionals: 56,827 • 37 States • FY 2012 revenues: 13.07 Billion USD Subsidiaries: • Deloitte & Touche LLP • Deloitte Consulting LLP • Deloitte Financial Advisory Services LLP • Deloitte Tax LLP

16. Leadership Team

17. Deloitte LLP: Professionals

18. Deloitte LLP: Stakeholders • Key Stakeholders: • Clients • Alumni • Deloitte staff and their families • Government and regulators • Professional associations • Non-profit organizations and community organizations • International multi-stakeholder organizations • Suppliers • Analysts • Educational institutions/academia

19. Philosophy on Diversity & Inclusion “Our mission is ambitious: Deloitte will be recognized as the leading professional services organization with diversity at all levels contributing a variety of perspectives to achieve our vision to be the standard of excellence”

20. The Case for Diversity

21. Commitment to Diversity & Inclusion

22. Business Resource Groups • Ability First & Allies • Armed Forces & Allies • Asian-American Alliance & Allies • Black Employee Network & Allies • GLBT Employees & Allies • Hispanic/Latino(a) Employee Network & Allies • International Business Resource Groups & Allies

23. Women’s Initiatives • Women of Ascend • Women of ALPFA • Women of NABA • Women in Leadership • Women’s Initiative (WIN)

24. Programs • Emerging Leaders Development Program • Think Tank • Leadership Development Program • Imagine Mentoring • Inclusion Advisory Council (IAC) • Deloitte University • Deloitte University Leadership Center for Inclusion (DULC4I)

25. Awards and Recognition • 100% rating in the Human Rights Campaign Corporate Equality Index • Ranked #3 on G.I. Jobs 2013 Top 10 Best Military Friendly Diversity • One of the 202 Top Twelve LATINA Style Companies of Year • American Woman’s Society of Certified Accountants Lead by Example Award • Included as one of Diversityinc’s“Top 50 Companies for Diversity,” 2002-2004, 2007-2012

26. Metrics • External Advisory Council • 58% increase in minority representation in 10 years • Reduced turnover rate by 9% since 1990s • Increased women in leadership by 9% since 1995 • Reduced gender turnover gap from 7% to <1% • 50% minority business unit CEOs

27. Strengths Weaknesses Too many programs Metrics do not measure up to the diversity programs Advancing women to upper level management • Strong diversity programs • Continuous innovation • Diversity as a driver for increasing bottom line • Commitment to professionals • Inclusive culture • Lower level diversity

28. Why? Analysis Problem #1 Problem #2 Measuring Metrics Advancing women to upper level management • Does not follow Deloitte’s philosophy • Gender Diversity • Broad • Programs only geared toward lower-level employees

29. Recommendations Solution to Problem #1 Solution to Problem #2 More effective use of company resources Employee Survey Deloitte’s Diversity and Inclusion Analytics Tools (DDIAT) • Shift diversity practices • Upper level positions • Strengthen Sponsorship

30. Implementation Plan Problem #1 Problem #2 DDIAT Annual Reports Firm-wide satisfaction survey Tool for comparison • “Make a Match” • Start sponsorship early • Personality Profiles

31. Final Thoughts • Developing diversity • Improvement with metrics • Integration of lower level programs • Will accomplish D & I goals

32. http://www.youtube.com/watch?feature=player_embedded&v=0IbGkm7Bk1Ihttp://www.youtube.com/watch?feature=player_embedded&v=0IbGkm7Bk1I Deloitte is Diversity