Opportunities for TETRA in the Utilities Industry Chris Venemore – Technology Manager

1. 1st Ireland TETRA Conference, Dublin 13th April 2005 Opportunities for TETRA in the Utilities Industry Chris Venemore – Technology Manager

2. Agenda Setting the Scene National Regional Information Gathering United Kingdom Ireland Utility Communications Shortfalls in Current Systems Opportunities for TETRA Overcoming the issues with TETRA Summary

3. Setting the Scene – National • Summary of National • UK – TRANSCO, National Grid • Ireland – ESBNG, EirGrid, Bord Gáis • Key Business • Information Gathering • Fault Management • Information Reporting & Management • Automated & Manual • Telemetry • Disaster Response • Instant access to expertise and additional support • Communications • Geographically diverse communications • Communication based on mobile telephone, analogue and telemetry systems

4. Setting the Scene – Regional • Local Utility Companies who manage regions have different requirements from the National Companies • Key Business • Routine maintenance and repair • Fault responding • Disaster response • Instant access to expertise and additional support • Communications • Regional Communications • Dispatching • Based on mobile telephone and analogue radio.

5. Setting the Scene - Information Gathering • Data is transmitted and received between systems and to/from Control Centres • Gas Gathering Systems • Pipeline Management and Integrity Systems • Gas Distribution and Transmission • Water and Wastewater Treatment • Regional Utility schemes • Environmental/Flood monitoring • Remote Generator Monitoring Schemes • Power Network Monitoring & Control • Plant Monitoring & Control

6. United Kingdom

7. Civil Contingencies Act (UK) • Utility companies are identified as Category 2 under the Civil Contingencies Act and shall co-operate and share relevant information with • Emergency Services • NHS Bodies • Local Authorities • Government agencies • Communication should be seamless, the use TETRA will provide this • Primarily for this reason, the OfCom Airwave sharers list included the utility companies

8. UK Model – O2 Airwave O2 Airwave – Just A Blue Light Service?? • O2 Airwave have just announced that over 100,000 Police Officers are using TETRA in the UK. • O2 Airwave actively pursuing Fire and Ambulance • Ofcom regulate access to sharers onto the Airwave network • For response to Emergencies the following are included: • Electricity Industry Operational Emergency Team (13 companies identified) • Transco Gas Emergency Services Personnel (3,500 end users) • Water Industry Event Response Team Personnel (1,800 end users)

9. UK Model – O2 Airwave • Envisaged that utility engineers who are available to respond to emergencies would use TETRA for routine operations. • Utility companies are in discussions on TETRA, but none have yet started to use it. Possible Issues:- • Cost • Legacy Systems • Data transmission • Resilience • Talk Groups • OfCom spectrum consultation should release further spectrum for commercial use. The spectrum is available!

10. Ireland

11. Ireland • TETRA • GARDA are trialling TETRA in parts of Dublin • Nationwide rollout not yet commenced • Spectrum has been allocated • Spectrum Regulator Commission for Communications Regulation (ComReg) • Gas run by Bord Gáis • Limited Open Market, primarily for large consumers • Market Opening for end consumers in next 2 years • Electricity run by ESB National Grid, moving to EirGrid • New Network Control Centre in Dublin just opened • From February 2005 all electricity customers are free to move from ESB to other licensed electricity suppliers • Water provision and waste water services responsibility of Ireland’s Sanitary (Local) Authorities

12. Ireland – learning lessons • Start discussing utility needs with ComReg early, it took 2 years for the UK to get the Electricity Companies on the Sharers list • Include TETRA in all discussions on future communications within utilities • Involvement with Garda on operating processes and best practices with regard to the interaction of utility companies in the case of emergency.

13. Utility Communications

14. Shortfalls of Current Systems Multiple devices for multiple functionality - therefore non integrated and inconvenient No Interoperability Coverage for telephony not defined by user therefore may not meet operational needs Limited Services often Data Only Limited Applications Insecure if over air interface Lack of opportunity for expansion No Security

15. Opportunities for TETRA • Voice and Data Facility • Telephony • DMO • SMS • SDS • IP & Packet Data • APL/GPS Facility • Emergency Button • Interoperability with other users • Scaleable Technology • Intrinsically Safe Terminals • Secure Radio System

16. Overcoming the Issues • Cost • Utilities should be able to take advantage of existing TETRA Infrastructure • Control Room Costs may be questioned by regulators, potential cost savings as field engineers can carry out direct communications with other services reducing staffing in Control Room • Packet Data Speeds • Focus from manufacturers needs to be on improvements in speed • Frequency Availability • Utilities to be included on sharers list and have access to emergency service frequency • Separate frequencies have been allocated for Commercial TETRA, although not yet taken up

17. Summary TETRA, as a standard, can offer the Utility Industry: Cost Savings Interoperability Multi vendor environment Easier Integration with other systems Spectrum efficiency Meets customers’ operational and functional needs Secure Health & Safety Advantages Intrinsic Safety And Ultimately Faster and effective communication & reporting The right information at the right time Real Benefits to the Industry !

18. Thank You Chris VenemoreTechnology Manager Hyder Consulting Ltd Tel: +44 (0)870 000 3003Fax: +44 (0)870 000 3903 GSM: +44 (0)7973 217688 email: Chris.Venemore@hyderconsulting.comweb: www.hyderconsulting.com • 1st Ireland TETRA Conference, Dublin 13th April 2005