An Introduction to ‘Age UKs in Kent Consortium’ New ways of working 1 st March 2013

1. An Introduction to ‘Age UKs in Kent Consortium’ New ways of working 1st March 2013 Nigel Vian Chief Executive Age UK North West Kent Community Prevention and Wellbeing Conference - Lenham Community Centre

2. Who are the ‘Age UKs in Kent Consortium’? Independent Local Registered Charities Supported by Age UK (National)

3. Why form a consortium? Age UKs in Kent are responding to the challenges of economic and social market change Deliver better services and improved value, through county wide consistency One point of contact for county wide commissioning Build on high quality standards – Age UK brand and guarantee of quality Enhance the quality of the supply chain Maximise the economies of scale Plan for a sustainable future

4. Where are we now? ‘Age UKs in Kent Consortium’ • Held county wide workshop – Age UKs and Age Concerns • Agreed on forming a consortium model • Developed the Vision, Mission and draft Business Case • Agreed on consortium entry criteria requirements • Due diligence test against criteria - selected 6 lead Age UKs • MOU signed by the Chairs of the 6 Age UKs – February 2013

5. Our Vision & Mission To be the consortium that leads the delivery of Age UK services in Kent Our Vision • To bid for and win grants and contracts for services for older people across Kent • To be the first choice for both commissioners and subcontractors • To deliver county wide services through a network of high quality preferred subcontractors where appropriate • To work collaboratively with other organisations across the South East • As a consortium we are committed to improving attitudes and behaviours towards older people Our Mission

6. Our Values As a consortium we have shared values that underpin how we work together • Our consortium relationships are built on trust, openness and a willingness to share • Our core services are for older people, their carers and families • We deliver person centred services • We advocate on behalf of our older people and their families • We deliver compassionate, specialist services • We deliver services driven by local needs • We deliver high quality services

7. Our Offer Between us as a consortium Years of combined experience delivering successful outcomes for older people in Kent Trusted and known provider in the local community Backing and support of Age UK (National) Brand Partners

8. Our Offer Our Core Combined Service Offer • Combating Social Isolation • Delivering prevention services • Providing high quality Information & Advice • Track record of innovation • Track record of developing services • independent of grants and contracts • Focus on person centred services Activities, Entertainment & Social Events Day Opportunities Transport Dementia Day Services Local Handyman services Daily meals on site Fresh meals delivery Volunteer opportunities Domiciliary Care (CQC) Lunch Clubs Independent Living Services Counselling Professional Advocacy Information & Advice Carer Support Care Navigator Befriending - Face to Face Befriending - Telephone

9. Our Offer Our Core Health & Wellbeing Service Offer • Clinics – Hearing & Vision • Exercise classes – postural stability (Falls prevention) • Healthy walking & fitness • Foot Care – clinics and community outreach • Nail cutting – feet and hands • Hairdressing & Beauty • Chiropody – qualified podiatrists and chiropodists • Singing and music therapy • Aromatherapy • Reflexology

10. Next Steps ‘Age UKs in Kent Consortium’ • Preparing to be commission and tender ready • Finalising the business plan and funding arrangements • Building early relationships with the new commissioners • Developing and refining ‘The offer’ • Finalising a marketing plan – fit for future • Understanding the market and competition

11. THANK YOU