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Louisiana Office of Workers’ Compensation Disaster Recovery. Data Base Insurance Carriers Claimants Attorneys Approximately 4,300 Claimants Assisted Visited Shelters. New Orleans Office Closed for 7 Months Couldn’t Get in the Building Until Oct. Employee Hardship
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Data Base • Insurance Carriers • Claimants • Attorneys • Approximately 4,300 Claimants Assisted • Visited Shelters
New Orleans Office Closed for 7 Months • Couldn’t Get in the Building Until Oct. • Employee Hardship • Employees Relocated to other Offices • Many Attorneys’ Files Lost • Where Did All the Paper Go?
Case Management System • Bid opening on Nov. 28 • Centralized Database Interfaced with Current Document Imaging System • Automatic E-mail Notification to all Individuals in Cases • E-Filing (email, fax, web) • Links all Parties in a Case and Cases with other Cases • Comprehensive Calendar • Reports
Possible Disasters • Hurricane/Tornado • Flood • Earthquakes/Tsunami • Fire • Terrorist Attack