Office of Diversity, Inclusion & Cultural Competence James E. Page, Assistant Vice President

1. Cincinnati Children’s Hospital Medical CenterUse of Patient & Family Data for the Provision of Culturally Competent Healthcare Office of Diversity, Inclusion & Cultural Competence James E. Page, Assistant Vice President James.Page@cchmc.org

2. Cincinnati Expecting Success • 19 Hospital Systems in Greater Cincinnati area • Collaborative to ensure standardized experience • Focused on disparities reduction • Technology reengineered to support data collection • Collaborating with national pediatric group to reevaluate specialized needs of pediatricdata collection

3. Cincinnati Children’s • Supporting Cincinnati Children’s Strategic goals focused on: • Obesity • Asthma • Infant Mortality • Unintentional Injury • Data collected • Race • Ethnicity • Language • Religion • Military • Gender ID • Sexual Orientation • Preferred Name • Marital Status • Country of Origin • Insurance/ SES • Interpreter ID

4. Grants/Funding Research Publications Experience

5. GRANTS / FUNDING • Grants more than tripled from nearly $49 million in 2000 to more than $173 million in 2012. Now rank among the toptwo pediatric medical centers nationwidereceiving research grants from the National Institutes of Health (NIH). • Addressing the acquisition, application and tracking of Culturally Competent Healthcare Skills • Simulations/ Trainings • Supporting health education to and advocacy within local communities • Spanish Language Clinics Grants/Funding

6. RESEARCH • Focused on eliminating healthcare disparitiesin Asthma, Infant Mortality, unintentional Injury, Obesity. • Ground breaking research in Sickle Cell • Every Child Succeeds program has reduced infant mortality disparity between program participants and non-Hispanic white community • Project Search has placed thousands of individuals with learning disabilities in meaningful jobs • Increasing the trust and participation of minorities in clinical studies Research

7. PUBLICATION • Pilot of Spanish Language Clinic – Ophthalmology • Low-income parents’ perceptions of pediatrician advice on early childhood education - RS Kahn • Despite overall low pediatric head injury mortality, disparities exist between races - Garcia VF • Changing Clinical Practices and Education in Pediatric Emergency Medicine Through Global Health Partnerships- Ruddy R, Gonzalez del Rey J. • Profiles in Diversity Journal, Women Worth Watching Publications

8. WORLD-CLASS HEALTHCARE EXPERIENCE • Comprehensive infrastructure planning for international patient/family growth • MedicalInterpreter Services • Translationof Documents • Human Rights Campaign – Healthcare Equality Index • Cultural competency consultations and trainingswithin Patient Services departments • Qualified Bilingual Staff Program • In-Language patientconcierge services Experience

9. Cincinnati Children’s Hospital Medical CenterUse of Patient & Family Data for the Provision of Culturally Competent Healthcare Office of Diversity, Inclusion & Cultural CompetenceJames E. Page, Assistant Vice President James.Page@cchmc.org Diversity@cchmc.org