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City of Flagstaff’s Straightening the Pipes Initiative ACMA SUMMER CONFERENCE 2014

City of Flagstaff’s Straightening the Pipes Initiative ACMA SUMMER CONFERENCE 2014. Straightening the pipes Initiative. ACMA Summer Conference – 2014 . Straightening the pipes Initiative. ACMA Summer Conference – 2014 . Focused on improving the organization’s process and systems

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City of Flagstaff’s Straightening the Pipes Initiative ACMA SUMMER CONFERENCE 2014

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  1. City of Flagstaff’s Straightening the Pipes Initiative ACMA SUMMER CONFERENCE 2014

  2. Straightening the pipes Initiative ACMA Summer Conference – 2014

  3. Straightening the pipes Initiative ACMA Summer Conference – 2014 Focused on improving the organization’s process and systems Focused on constant improvement Focused on capacity Organization-wide Improved vs. New Focused on human resources

  4. Straightening the pipes Initiative ACMA Summer Conference – 2014 Government: Cheaper, Better…. Faster? Isn’t our government designed to be slow and deliberate? Why be faster? This is not about doing tasks faster but reducing the space between tasks.

  5. Straightening the pipes Initiative: triage Think like a Shopper! ACMA Summer Conference – 2014

  6. Straightening the pipes Initiative: simultaneous processing Think like George! ACMA Summer Conference – 2014

  7. Straightening the pipes Initiative: bust your bottleneck Think like a Traffic Engineer! ACMA Summer Conference – 2014

  8. Straightening the pipes Initiative: quit your batching Think like an Amazon Employee! ACMA Summer Conference – 2014

  9. Straightening the pipes Initiative: Eliminate the backlog Think like Ronald! ACMA Summer Conference – 2014

  10. THANK YOU!Stephanie smith, Assistant to city managercity of flagstaffssmith@flagstaffaz.gov 928-213-2078 Stephanie Smith Assistant to City Manager City of Flagstaff ssmith@flagstaffaz.gov 928.213.2078

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