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Marketing Management MKTG 420 Week 8 October 20, 2003. Competitor Analysis. Best, Chapter 6 – Competitor Analysis Marketing Warfare (Wednesday) – Cima Case (Friday) – Andy Hedden-Nicely (President, HNA Impression Management) (Monday) – Best, chapter 7 – Product Strategy.
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Marketing ManagementMKTG 420 Week 8 October 20, 2003
Competitor Analysis • Best, Chapter 6 – Competitor Analysis • Marketing Warfare • (Wednesday) – Cima Case • (Friday) – Andy Hedden-Nicely (President, HNA Impression Management) • (Monday) – Best, chapter 7 – Product Strategy
Competitive Position • Industry Forces • Market Entry/Exit • Buyer/Supplier Power • Substitutes/Rivalry • Competitor Benchmarking • Competitive Position • Cost Advantage • Differentiation Advantage • Marketing Advantage
Industry Forces • Market Entry/Exit • Buyer/Supplier Power • Substitutes/Rivalry
Best Buy shares hit on Microsoft pact worryOctober 16, 2002 11:37:00 AM ET CHICAGO, Oct 16 (Reuters) - Best Buy Co. Inc. (BBY) shares tumbled as much as 13 percent on Wednesday morning after the electronics retailer said software giant Microsoft Corp. (MSFT) may not renew an alliance that expires in March. In a quarterly filing with the U.S. Securities and Exchange Commission on Tuesday, Best Buy said it was still negotiating with Microsoft, which had told the company it would let the alliance expire. The pact provides advertising money and profit sharing to Best Buy, a major retailer of Microsoft products. "If we are unable to extend our alliance with Microsoft or to replace it with a comparable strategic marketing relationship, future operating results could be affected," Best Buy said in the filing. The stock was down $1.94, or 8.9 percent, at $19.85, in late morning New York Stock Exchange trading, giving back Tuesday's strong gains racked up in a sectorwide rally. The shares had traded as low as $19.01 earlier in the session. A Best Buy spokeswoman said the company had no further comment about the Microsoft alliance. REUTERS Supplier Power
Counter Strategy • Gateway to offer Corel software over MicrosoftOctober 15, 2002 8:06:00 PM ET • SEATTLE, Oct 15 (Reuters) - Canadian software maker Corel Corp. (CORL) said on Tuesday that Gateway Inc. (GTW) became the latest PC maker to begin offering its WordPerfect Office software instead of Microsoft Corp.'s (MSFT) dominant Office software. • With computer prices falling, the cost of adding Microsoft's Office word processing, spreadsheet and presentation software in some cases makes up more than half the original cost of a $600 PC, analysts have said.
Basic Assumptions • Markets are competitive • Competitors are rarely of equal strength • Competitive strategy is dictated by one’s relative strength • Proper deployment of assets is key to success • I.e., what you do with your assets is as important as the strength of your assets.
How Markets Divide Themselves • Leader - > 30% share • Challenger - 15-30% share • Flanker - 5 - 15% share • Nichers - 1% or less
UPS Strategy • Wanted to expand share in Ground Deliveries • Purchased Mailboxes Etc. • A key point of contact for FedEx
Leader Defending by Attacking GM - Avalanche
A Succesful Nicher • Casual Male Retail Group (CMRG) • 475 stores in the U.S. & Puerto Rico • Target big and tall men • $340 million in annual sales (2002) vs$195 million in 2001 • No one else seems interested in this low cost, high margin business • Outsized males are not fashion leaders but trend followers