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CribMaster™ Vending Solutions Overview. CribMaster Advantage Support Options http://www.cribmaster.com/vending.html
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CribMaster Advantage Support Optionshttp://www.cribmaster.com/vending.html ftp.ecribmaster.com/pubVideos - ftp.ecribmaster.com/pub/documentation/videos/Technical Support 1-855-CRIB-CMS1-855-274-2267CribMaster Support portal – support@cribmaster.com
CribMaster Software Deployment CribMaster software can be originally deployed in one of two different methods. CribMaster Full Installation (Not Shared) CribMaster Advantage Installation (Shared)
What is a Full CribMaster Installation? CribMaster software is installed so that the database is used for a specific customer. The database is protected within the specific customers network. Data communication is usually transported using a standard SQL Server connection. aka: ADO Usually the customer is responsible for CribMaster administration, not a distributor.
Full CribMaster Configuration The Database Server stores only data related to a single customer.
What is CribMaster Advantage? CribMaster Advantage is a CribMaster vending solution designed with the Distributor in mind. Multiple customer data is maintained within the same database. This gives the distributor flexible control. All data communication is transported through a Web Service (Internet).
CribMaster Advantage Overview Recommended Bandwidth (Customer/ATR) Upload and Download Approximately 1.0mb – 1.5mb Recommended Bandwidth (Distributor) Upload and Download Approximately - T1 or greater Latency is a factor, Number of Hops, Customer’s Internet Connection, the processing power of the web server and the SQL Server. NOTE - CribMaster can not make bandwidth recommendations because we can’t know the distributor’s network environment.
Continued CribMaster Advantage Overview Proxy Server Is a Proxy Server (Application Authorization) being used within the customers network?
Bandwidth Checker: Used to test data communication speed. CribMaster Advantage Overview There are many web sites on the internet with a bandwidth checker built in. These sites are not developed or maintained by CribMaster. These sites are usually trustworthy yet use at your own risk. Some customer networks may block these sites. www.speakeasy.net www.speedtest.net Minimum bandwidth speed is 1Mb (or greater) upload and 1Mb (or greater) download speeds. Recommended bandwidth speed is 1.5Mb (or greater) upload and 1.5Mb (or greater) download speeds.
CM Portal Tester: Used to test latency (communication delay) CribMaster Advantage Overview CMPortalTester.exe An average milli-second value above 250 indicates significant network delays.
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Check List (Cont)
This course does not cover RFID passive vending devices. • Your instructor does not have module or vending machine pricing. Consult your CribMaster Sales team member. CribMaster Advantage Overview