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Fuel Pump Manufacturers Council. December 12 & 13, 2007. Wednesday’s Agenda. 1:00 pm Welcome and Anti-trust Guidelines Overview 1:30 pm SAS Presentation - Tom Roehm 2:45 pm Break 3:00 pm Fuel Pump Testing and Service - Dave Gilbert, SIU Carbondale
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Fuel Pump Manufacturers Council December 12 & 13, 2007
Wednesday’s Agenda 1:00 pm Welcome and Anti-trust Guidelines Overview 1:30 pm SAS Presentation - Tom Roehm 2:45 pm Break 3:00 pm Fuel Pump Testing and Service - Dave Gilbert, SIU Carbondale 4:00 pm Starndard Warranty Claim Form
Thursday’s Agenda 9:00 am Open Meeting 9:15 am AASA Updates and Board Meeting 10:00 am Advanstar Interview 11:30 am Lunch (Westin) 12:30 pm Web Site RFP Review and Discussion 2:00 pm Review of Open Items, 2008 initiatives and meetings 3:00 pm Close meeting
Mission Statement Provide professional technicians and DIY installers with the resources, tools and information to more effectively diagnose and service automotive fuel systems.
SAS Presentation Tom Roehm
Fuel Pump Testing and Service Dave Gilbert, SIU Carbondale
Standard Warranty Claim Form Mike Wilinski
FPMC STANDARDIZED FUEL PUMP WARRANTY CLAIM SUBMIT COMPLETED CLAIM FORM, COPIES OF ORIGINAL AND REPLACEMENT FUEL PUMP RECEIPTS AND ALLEDGED DEFECTIVE UNIT TO ORIGINAL INSTALLER OR PLACE OF PURCHASE. Refer to Manufacturer’s specific Warranty Policy and Procedure for detailed instructions. Date ____________ Cust Ref #__________ Mfr Ref #_________ To be assigned by Mfr Vehicle Owner Name _________________________________________ Address ___________________________________________________ City/State/Zip code __________________________________________ Phone No __________________________________________________ Vehicle, Year, Make, Model, Engine ______________________________ VIN ___________________________ Date Original Installed _________ Date Replacement Installed_________ Fuel Pump Mfr_____________________ Fuel Pump Part # ___________ Installer Name ______________________________________________ Address____________________________________________________ City/State/Zip code____________________________________________ Phone No __________________________________________________ Installer Signature ____________________________________________ Jobber/Supplier_____________________________________________ Address ____________________________________________________ City/State/Zip code____________________________________________ Distributor Name _____________________________________________ Address_____________________________________________________ City/State/Zip code_____________________________________________ REASON FOR RETURN ______________________________________ ______________________________________________________________________ Mfr Disposition Accepted Not Accepted __________________
AASA Updates • Brand Protection Council • Risk of Importing initiative • Government Affairs • Energy and climate change • Imported non-compliant parts • Brand protection and IPR • Currency fluctuations • Raw materials, especially cost • Health care • Super warranties, state level
AASA Updates • Marketing Executives Council • Supplier excellence initiative • AAPEX Show Committee • China Aftermarket Forum • TecDoc electronic catalog for Chinese market • Anti-fakery booths at Chinese trade shows • MIS Council • Customer E-commerce Matrix • AAPEX • Record number of attendees – 118,000 • 2,000 exhibitors & 4,000 booths
AASA Updates • Vision Conference • First annual member-only event • Feb. 28 – Mar. 1 • Dolphin-Swan Resort • Orlando, Fla. • Workgroup sessions • Global Selling & Sourcing • Education/Training • Member collaboration • Executive conference • Council meetings • www.aasavision.org
Council Interview Dan Thornton, Advanstar
FPMC Web Site Agenda • Purpose • RFP Review • Target Audience • Strategy • Launch Date
Web Site Information Outline • Council needs to establish the following for the Web site: • Domain name (fuelpumpcouncil.org is available!) • Template design • Design and host • Elements and subjects to be included in FPMC Web site • Mission Statement • Articles and press releases related to fuel industry • Fuel categories • Diagnostic procedures • Installation procedures • Tools • Tech lines / manufacturer Web sites • FAQs • TSBs • Links to Hazmat / Earth 911 information • UPS / FedEx hazmat shipping regulations • Links to manufacturer training information • Disclaimer
FPMC Web Site Review • Target Audience • Strategy • Timeline
Review of Open Items • Review dates for 2008 meetings • Council Initiatives for 2008 • Other Items
FPMC 2008 Initiatives • Council Expansion • Warranties and Returns • AASA board member returns up 23% in ‘07 • FPMC – model for other product categories • FPMC would be working group • Product categories – electric starters, air conditioning units, compressors, etc. • Share best practices • OESA Warranties Council
Mission Statement Provide professional technicians and DIY installers with the resources, tools and information to more effectively diagnose and service automotive fuel systems.