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Corporate Communications Timeline and Activities: Citi Cards

Explore the detailed timeline and progression of communication activities within Citi Cards, including IT seminars, newsletters, town hall meetings, brown bag sessions, and development phases.

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Corporate Communications Timeline and Activities: Citi Cards

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Presentation Transcript

  1. Revised 5/3/06

  2. 2008 2007 Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Communications Timeline Nov Newsletter Jan Newsletter Sept Newsletter C March Newsletter May Newsletter July Newsletter C Dec Newsletter Feb Newsletter Aug Newsletter Oct Newsletter June Newsletter April Newsletter February Newsletter C C IT Brown Bag 2: Technology (Jax, SF, Irving) IT Brown Bag 3: Sawgrass for Sales (Jax, SF, Irving, EGV) IT Brown Bag 4: BAU Sync (Jax, SF, Irving, EGV) IT Brown Bag 1: Sawgrass 101 (Jax Only) IT Brown Bag 5: Program Mgmt. (Jax, SF, Irving, EGV) IT Brown Bag 6: CDM (Jax, SF, Irving, EGV) C C Sawgrass Operations 101 Brown Bags Sawgrass Operations 101 Brown Bags CRP2 June 11 GEN 0 Prod Oct. 19 4QO7 Town Hall/Holiday Party 3QO7 Town Hall 1QO7 Town Hall 2QO7 Town Hall C C=Completed IT Brown Bag Future: STORM IT Brown Bag Future: SDLC IT Brown Bag Future: MGPP IT Brown Bag Future: Collections FUTURE:

  3. Communications Plan Overview & Activities to Date by Key Message Audience: Citi Cards Employees • Completed

  4. Communications Plan Detail, Timing Audience: Citi Cards Employees • Completed

  5. Apr 06 • May • Jun • Jul • Aug • Sep • Oct • Nov • Dec • Jan 07 • Feb • Mar • Apr • May • Jun • Jul • Aug • Sep • Oct • Nov • Dec • Jan 08 • Feb • Mar • Apr • May Gen 0 Dev. 8 months Gen 1 Dev. 6 months Gen 2 Dev. 6 months Gen 3 Dev. 3 months Gen 4 Dev. 3 months Two Phases • Phase One is “Milestone-Driven” • Extends from CEP Signing Plus Eight months • Audience: All Citi Cards Exempt • Key Deliverables: • “CEP Signed” e-mail from Matt and Al • Management Q&A (Talking Points for HR/Bob Dorr) • Standard Presentation • Milestone Communications: • CEP Signed (e-mail mentioned above) • Requirements gathered for Generation 0 • Conference Room Pilot #1 • Deployment Schedule / Plan • Conference Room Pilot #2 • Final Plan / Training • Generation 0 in Production at Site #1 • Phase Two is “Milestone and Audience Driven” • Begins when Generation 0 goes into Production (Gen 1 Development begins) • Non-exempt groups added per each Generation’s development period 1 2

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