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Department of Administrative Reforms and Public Grievances, New Delhi (DAR&PG)

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Department of Administrative Reforms and Public Grievances, New Delhi (DAR&PG)

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  1. INFORMATION SEEKING PATTERN IN DIGITAL ENVIORNMENT: A CASE STUDY OF DEPARTMENT OF ADMINISTRATIVE REFORMS & PUBLIC GRIEVANCES, NEW DELHI ByDr SANJAY SETHI & Dr VinodGautam

  2. Department of Administrative Reforms and Public Grievances, New Delhi (DAR&PG) • Apex Body for formulation and Implementation of Plans and Making Policies in the Domain of Public Administration, Good Governance, e-Governance

  3. DAR&PG Library • Reference Service • Inter-Library Loan • Bibliographical service • E-Resources • OPAC

  4. Objectives of the Study • Frequency of Using Internet by the officers of DAR&PG Library • Purpose • Popular websites • Favorite Search Engine • Problem Faced

  5. Users of DAR&PG Library a) UDC b) Assistant c) Section Officers d) Under Secretary e) Deputy secretary f) Director

  6. Frequency of Using Inter Net

  7. Location of Using Internet by Officers of DAR&PG

  8. Purpose of Using Internet

  9. Locating Information

  10. Use of Internet Service

  11. Sources of Getting Information about Internet Websites

  12. Most used Websites

  13. Favorite Search Engines

  14. Problems Faced by the Users

  15. Satisfaction with Internet in Locating Information

  16. Level of satisfaction with Internet Facilities Available in DAR&PG

  17. Findings • Use Internet to access Information quickly. • Browse internet at their own place. • Well Acquainted with the use of internet facility. • E-mail and www are the most used internet service.

  18. Findings • Google is the most preferable search engine. • Not aware about important websites on particular subject. • Satisfied with internet facility available in the office premises including library.

  19. Thank You

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