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What’s the utility of an ECM ?

What’s the utility of an ECM ?. Five simple reasons to reduce your investment. Niemegeerts Edwin – Mechelen – October 8th. ECM ?.

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What’s the utility of an ECM ?

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  1. What’s the utility of an ECM ? Five simple reasons to reduce your investment. Niemegeerts Edwin – Mechelen – October 8th

  2. ECM ? Enterprise Content Management (ECM) spans a broad category of systems, strategies and tools designed to improve organizational processes that involve the capture, management, preservation and delivery of information. ECM systems can encompass document management, imaging, records management, workflow, regulatory compliance management and collaboration capabilities.

  3. ECM Saves time … • 33% of employee time is spent with documents : • Searching • Reading • Modifying • Writing • Copying • Reviewing • Restoring

  4. ECM Saves paper … • 80% of corporate information is still on paper. • Despite the explosive growth of computer technology paper usage is still growing • Easy to (re)produce • Laser printing • On demand printing • Reports • Faxes

  5. ECM creates space … • Transport and Storage for Paper Documents • Disk space of Mails and Documents • Less Documentation means also less archiving

  6. ECM maintains order … • Central management of unstructured data and information. • No duplication of information • Version control • Structured and disciplined processes • Less errors • Less information loss • Impact on compliance

  7. ECM reduces costs … • Time – Paper – Space … is Money ! • 25% of labor costs • 15% of revenues are spent on documents • 15€ - 20€ to file a document • 120€ for searching a mis-filed document • 250€ to recreate a lost document • … • With ECM you save a lot of money

  8. The Pillars of ECM …

  9. Avoid Pitfalls of ECM … • Involve stakeholders early in the process and get buy-in. • Consider the Launch of a ECM is the beginning, not the end. • Set realistic expectations, ECM impact assessment on the entire organisation • Configure your solution around your needs, not the needs of the ECM • Talk to current users, Survey the landscape • Let you content, not the technology drive your decision • … • There is NO one best solution

  10. Landscape of ECM …

  11. Thanks for your attention Niemegeerts Edwin edwin.niemegeerts@ing.be ITS – Information Technology Services

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