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SUPERIOR SUPERMARKET. By: Derrick Chen, Stephanie Gomez, Keisha Jemmott and Samantha Morris. PROBLEM. Lack of strong consumer image. Communication. Pricing strategy. S.W.O.T Analysis. STRENGTHS. Over 30 years of experience Higher quality of products Best shopping convenience
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SUPERIOR SUPERMARKET By: Derrick Chen, Stephanie Gomez, Keisha Jemmott and Samantha Morris
PROBLEM • Lack of strong consumer image • Communication • Pricing strategy
STRENGTHS • Over 30 years of experience • Higher quality of products • Best shopping convenience • More stores in operation • Exceptional Customer service
WEAKNESSES • High prices compare to competitor • Geographical area • Limited selection offered • Store appearance (Cleanliness) • Lack of consumer image
OPPORTUNITIES • Store expansion • Change display • Use of market research information • Improve pricing strategy • “Superior”
THREATS • Market share loss • Loss of current customers • Competitors in prime retail spots
Organizational Objectives • Increase annual Profits by 12% • Increase market share to 27% within 2 years • Increase profit margins by 5% • Reduce Operating Costs by 12% • Decrease debt-to-assets ratio to under $0.15 • Expand Company Operations • Recognition
Alternative 1 Implementation of an “EVERY DAY LOW PRICING STRATEGY”.
PROS • Low operating costs • Low inventory handling costs • GPM increase • Possible market share increase • Pricing strategy
CONS • Image change • Pricing Strategy • Direct Competition • Quality concern • Loss of market share?
Alternative 2 Create a favourable store image among consumers
PROS • Brand awareness • Neighbourhood image • Attracting new customers and satisfying current ones
CONS • Increased Advertising • Reject new image
Alternative 3 Maintain current pricing strategy and expand services and products
PROS • Increase convenience • Increase Brand Awareness • Increase profits • Delivery costs
CONS • Expensive • Store too small
Analysis of Alternatives http://learn.senecac.on.ca/~tegomez/alternatives.html
Centralia Population Profile • 39.6% make $35,000-$74,999 • Largest age group19 and under Core User: • Individuals aged 25-54
Young Adults: 16-25 years Students and Young Professionals Live at home or share living accommodations Professionals: 26-54 years Average Income-$40,000+ Time and convenience concerns Break Down
Price Same pricing strategy Promotion Print media Broadcast media In-Store promotion Place Same store location Service Improve service by adding a bakery and a deli Marketing Mix
Pro Forma for Superior Supermarkets: Optimistic http://learn.senecac.on.ca/~sjmorri1/proforma.html
Year One, Quarter One Develop Pricing and Marketing strategies and plans. 8 weeks Send Marketing and Strategy plans for approval. 2 weeks Develop Information and Training sessions for Management Staff 4 weeks Conduct Information and Training Sessions 2 weeks Year One, Quarter Two Develop expansion objectives 2 weeks Develop Expansion Budget 4 weeks Locate and negotiate with a Contracting company to do the renovation 2 weeks Implementation plan
Year One, Quarter Three Development of Advertising Campaigns and In-Store Promotions 10 weeks Advertising campaigns subject to approval 2 weeks Final Negotiations with the contracting company 2 weeks Year One, Quarter Four Store Closures, 3 weeks for each store, at alternating times 9 weeks Advertising (print media, radio and television) should coincide with store closures Grand Re-opening of newly renovated stores *Process to be completed in 1 full fiscal year