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Health and Welfare Interface Building Trust – Challenges & Obstacles. C.K. Law University of Hong Kong. I just want to provoke you!. Building Trust?. Why should we trust each other? We need trust so that we can work together. How can we trust each other? Trust is empirically based
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Health and Welfare Interface Building Trust –Challenges & Obstacles C.K. Law University of Hong Kong
Building Trust? Why should we trust each other? • We need trust so that we can work together. How can we trust each other? • Trust is empirically based Which is the children and which is the egg?
Building on basic trust • Erikson – it is just an oral stage crisis during our infancy Not trusting others – just a form of regression Q: Do you have a choice for not trusting others? A: No, you don’t S: Bite your own finger and act as if you trust Sounds familiar? Bosses!
Obstacles When you see obstacles, what would you do? • Jump • Obstacles turn into Hurdles
Human nature 1 Most of us want to achieve more with less • “cutting tree with a small knife”刀仔鋸大樹 • “$1 principal earning $10,000 interest”一本萬利 • “3 ounces of force moving 1 tonne”「三」兩撥千斤 • Even if you do not want to, you still have to - Efficiency Saving is inevitable.
Human Nature 2 We all want others to do more so that we can do less • Even if you do not want to pass the bugs to others, your bugs will sooner or later overflow to others anyway. • So, find a strategic partner, to whom you can pass your bugs. Sounds familiar to MSWs? When files of discharge patients are flooding in your in-tray?
Human Nature 3 We all want more resources, but given • fewer and fewer per capita financial resources • fewer and fewer hands (human resources) Q: So what can you do? A: Find someone else to do it for you S: Build up your social capital
Human Nature 4 To Protect your own territory山頭主義 Q: Do you want more friends or enemies? A: You need friends to protect your territory S: Form strategic alliances
Human Nature 5 Common understanding is uncommon At least, we understand that we understand things very differently
Human Nature 6 • Humans are not equal. At least, they are borne differently • We have different powers. • We have different types of powers. • So better respect each other.
Summary (1) • Don’t wait till you have built trust. Collaborate and trust will follow • Try to achieve more with less by asking somebody else to help you • Find a strategic partner so that you can clear your in-tray • Find a strategic alliances so that you can protect your own territory
Summary (2) • Build up your social capital to compensate the loss in $ and • Do not pretend you understand others. Understand the fact that we understand things differently and respect the differences. • Do not seek to equalize power. Respect the differences in power, particularly those having more power or different types of power.
Do we have a choice? Q: Can we not collaborate? A: No S: Otherwise, perish