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Using HMIS To Track 10 Year Plan Outcomes

Using HMIS To Track 10 Year Plan Outcomes. Wendy Smith City of Portland Oregon Bureau of Housing and Community Development. Benson Bubblers

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Using HMIS To Track 10 Year Plan Outcomes

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  1. Using HMIS To Track 10 Year Plan Outcomes Wendy Smith City of Portland Oregon Bureau of Housing and Community Development

  2. Benson Bubblers In 1912, Simon Benson, lumberman and civic leader, commissioned 20 drinking fountains with a $10,000 gift. He wanted to offer loggers something cold on the streets to quench their thirst. Benson once said that after the fountains were installed, saloon sales decreased 40%. More information:http://www.portlandonline.com/water/index.cfm?c=42348&#drinking

  3. Portland developed their 10 Year Plan in 2004 “Home Again: Ten Year Plan to End Homelessness in Portland and Multnomah County” NINE ACTIONS TO END HOMELESSNESS 1. Move people into Housing First. 2. Stop discharging people into homelessness. 3. Improve outreach to homeless people. 4. Emphasize permanent solutions. 5. Increase supply of permanent supportive housing. 6. Create innovative new partnerships to end homelessness. 7. Make the rent assistance system more effective. 8. Increase economic opportunity for homeless people. 9. Implement new data collection technology throughout the homeless system.

  4. Data was collected through a variety of means WORD Documents Excel Files and submitted to be manually tallied. Didn’t start tracking in HMIS until 2006

  5. Portland developed their 10 Year Plan in 2004 “Home Again: Ten Year Plan to End Homelessness in Portland and Multnomah County” NINE ACTIONS TO END HOMELESSNESS 1. Move people into Housing First. 2. Stop discharging people into homelessness. 3. Improve outreach to homeless people. 4. Emphasize permanent solutions. 5. Increase supply of permanent supportive housing. 6. Create innovative new partnerships to end homelessness. 7. Make the rent assistance system more effective. 8. Increase economic opportunity for homeless people. 9. Implement new data collection technology throughout the homeless system.

  6. Portland specifically called out Number of Placements and Expected Retention Rates. 3RD YEAR GOALS TO BE MET BY DECEMBER 31, 2007 #1. Move people into Housing First 390 chronically homeless people will move into permanent housing with supportive services. Of these, 40 will be ages 24 & younger. Retention: 75% will retain housing after 6 months, and 65% will remain housed after one year. 250 homeless families with children will move into permanent housing, of which 125 will be high resource users. Retention: 75% will remain housed at 6 month, and 65% will remain housed after one year.

  7. Portland developed their 10 Year Plan in 2004 “Home Again: Ten Year Plan to End Homelessness in Portland and Multnomah County” NINE ACTIONS TO END HOMELESSNESS 1. Move people into Housing First. 2. Stop discharging people into homelessness. 3. Improve outreach to homeless people. 4. Emphasize permanent solutions. 5. Increase supply of permanent supportive housing. 6. Create innovative new partnerships to end homelessness. 7. Make the rent assistance system more effective. 8. Increase economic opportunity for homeless people. 9. Implement new data collection technology throughout the homeless system.

  8. In 2006, the plan called for ensuring that the outreach provider system—the network of service providers to homeless people who work with them directly on the streets—connect homeless people to housing and services to support them remaining housed. As part of the 10-year plan, street outreach workers were empowered to immediately offer homeless people a key to a home, not just a business card. To that end, the City of Portland funded four programs under an initiative called “Key Not a Card” (KNAC). Partner agencies were Central City Concern, the Human Solutions Family Collaborative, JOIN, and Transition Projects. The City provided nearly $1 million dollars in new funding that connected 224 people from the street to permanent housing. Women, men, couples, and families affect serious disabilities and long experiences with homelessness have moved into their own apartments. They are no longer on the street and caught up in a daily struggle to survive. (Four Key Not a Card programs connected 224 people from the street to transitional or permanent housing. Of the 168 (75%) who moved to permanent housing, 90% were in housing after 6 and 12 months. ) Portland developed programs that improved Outreach to connect people to stable housing. 2ND YEAR GOALS TO BE MET BY DECEMBER 31, 2006 #3. Improve outreach to homeless people. Ensure outreach provider system connects people from the streets to housing and services to support housing retention. (KNAC) 3RD YEAR GOALS TO BE MET BY DECEMBER 31, 2007 #3. Improve outreach to homeless people. Hold Portland Homeless Connect event in order to reach out to under-served homeless persons and attract new community resources – funds, services, and volunteers.

  9. Portland developed their 10 Year Plan in 2004 “Home Again: Ten Year Plan to End Homelessness in Portland and Multnomah County” NINE ACTIONS TO END HOMELESSNESS 1. Move people into Housing First. 2. Stop discharging people into homelessness. 3. Improve outreach to homeless people. 4. Emphasize permanent solutions. 5. Increase supply of permanent supportive housing. 6. Create innovative new partnerships to end homelessness. 7. Make the rent assistance system more effective. 8. Increase economic opportunity for homeless people. 9. Implement new data collection technology throughout the homeless system.

  10. Portland cultivates programs that are innovative. 2ND YEAR GOALS TO BE MET BY DECEMBER 31, 2006 #6. CREATE INNOVATIVE NEW PARTNERSHIPS TO END HOMELESSNESS. Housing Rapid Response (HRR) This collaboration includes representatives from the Portland Police Bureau, the Office of Neighborhood Involvement, and Central City Concern. HRR houses chronically homeless persons who have repeated contacts with the police or corrections system. Bridges To Housing (B2H) B2H represents a commitment to achieve significant individual, family and system outcomes through a realignment of the homeless family housing and service system in the four-county metropolitan area: Multnomah, Washington, and Clackamas Counties in Oregon and Clark County in Washington State.

  11. Portland developed their 10 Year Plan in 2004 “Home Again: Ten Year Plan to End Homelessness in Portland and Multnomah County” NINE ACTIONS TO END HOMELESSNESS 1. Move people into Housing First. 2. Stop discharging people into homelessness. 3. Improve outreach to homeless people. 4. Emphasize permanent solutions. 5. Increase supply of permanent supportive housing. 6. Create innovative new partnerships to end homelessness. 7. Make the rent assistance system more effective. 8. Increase economic opportunity for homeless people. 9. Implement new data collection technology throughout the homeless system.

  12. Portland streamlined the Rent Assistance System 3RD YEAR GOALS TO BE MET BY DECEMBER 31, 2005 #7. MAKE THE RENT ASSISTANCE SYSTEM MORE EFFECTIVE. Rent assistance program reforms will be completed to produce a streamlined administration and better outcomes for families and individuals. 3RD YEAR GOALS TO BE MET BY DECEMBER 31, 2007 #7. MAKE THE RENT ASSISTANCE SYSTEM MORE EFFECTIVE.  500 households will be prevented from becoming homeless through provision of rent assistance. After rent assistance ends, 75% will remain housed after 6 months, and 65% will remain housed at one year.

  13. Portland developed their 10 Year Plan in 2004 “Home Again: Ten Year Plan to End Homelessness in Portland and Multnomah County” NINE ACTIONS TO END HOMELESSNESS 1. Move people into Housing First. 2. Stop discharging people into homelessness. 3. Improve outreach to homeless people. 4. Emphasize permanent solutions. 5. Increase supply of permanent supportive housing. 6. Create innovative new partnerships to end homelessness. 7. Make the rent assistance system more effective. 8. Increase economic opportunity for homeless people. 9. Implement new data collection technology throughout the homeless system.

  14. Portland embraced HMIS 2ND YEAR GOALS TO BE MET BY DECEMBER 31, 2007 #9. IMPLEMENT NEW DATA COLLECTION TECHNOLOGY THROUGHOUT HOMELESS SYSTEM  Provide timely reports on the numbers of people exiting chronic and other homelessness. In addition, a community-wide data collection system will include 75% of all shelter, transitional housing, and permanent supportive housing beds.

  15. We will focus on Goals: 1. Move people into Housing First. 7. Make the rent assistance system more effective. And as a result meet Goal: 9. Implement new data collection technology throughout the homeless system. Goals 1 & 7 are independent of each other Both support the common goal of the 10 Year Plan We report them both in aggregate and broken out for the specific goal All transparent to the Service Provider

  16. Looking at the outcomes and evaluating the data elements required. • “Placement” into Housing • Chronically Homeless / High Resource User • / Single / Family Status • Age • Retention • Services

  17. Which Programs? All “housing” programs? Shelter Transitional Homeless Prevention Outreach Other

  18. Not all programs were using HMIS when the 10 Year Plan was developed They were willing to submit word documents or excel forms Get them participating in HMIS in a timely manner Not all programs were required to participate in HMIS Entice them to participate What to do if they opted out

  19. Data Entry Requirements Time Expectations  Demographics  Chronically Homeless / High Resource User / Single / Family Status Placement: Retention: Key Elements include  Intervention Type Eviction Prevention Hotel/Motel Voucher Transitional Placement Permanent Placement Emergency Shelter Key Elements include  Follow-Up Interval  Follow-Up Status  Housing Status

  20. Training Funders expectations Retention measures Services tracking End user expectations How we were using their data

  21. Reporting Data Quality reports Aggregate Result reports Can we address each goal?  Number of placements  Age  Chronically Homeless / High Resource User / Single / Family Status  Retention Rates  Services

  22. Recent Results

  23. Portland embraced HMIS 2ND YEAR GOALS TO BE MET BY DECEMBER 31, 2007 #9. IMPLEMENT NEW DATA COLLECTION TECHNOLOGY THROUGHOUT HOMELESS SYSTEM Effective 2007 Annual Report we added to: “Cumulative Goals Reached– 2005, 2006, 2007” * HMIS reported numbers only. Not all providers began collecting HMIS data in 2005 and 2006. Other data collection took place and is not represented here. Individual yearly results may not add to total cumulative numbers.

  24. Contact Information: Wendy Smith City of Portland Oregon 503.823.2386 wendy.smith@ci.portland.or.us http://www.portlandonline.com/bhcd/index.cfm?

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