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Counselor Assessment : 2016-2018

This assessment focused on the effectiveness of the Green Bag Campaign (GBC) in promoting academic and emotional fitness and providing support for student success at the college. Results from surveys and CCSSE data showed positive outcomes, particularly in closing performance gaps. Future assessments may consider expanding outreach efforts or changing assessment tools.

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Counselor Assessment : 2016-2018

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  1. Counselor Assessment:2016-2018

  2. Assessment • “….any effort to gather, analyze, and interpret evidence which describes institutional, divisional, or agency effectiveness” (Schuh and Upcraft, 1996, p. 18) • Guides good practice • Typically has implications for single institution (vs. research) Learning

  3. AssessmentandStudent Affairs While a significant amount of student learning occurs outside of the classroom (Pascarella & Terenzini, 2005) and student affairs professionals often help create and coordinate these out-of-class experiences (Cuyjet & Weitz, 2009), the student affairs perspective and experience too often is absent in campus-wide discussions of student learning assessment.” (Schuh and Gansemer-Topf, 2010, p. 5) “Student affairs assessment activities, unfortunately, are often not well integrated with other campus assessment activities—in part, because academic affairs still conducts much of the work on student learning outcomes. “ “Student affairs practitioners cannot afford to ignore, obfuscate or refuse to be engaged in assessment activities….that …. lead to enhanced student learning” (Schuh, 2015)

  4. Assessment • “Good enough” (vs. perfect) assessments are the norm (Rossi & Freeman, 1993) due to: • Resource limitations • Time limitations • Organizational contexts • Implementation limitations

  5. Counselor Assessment (2016-2018) was conducted over a 2 year period with assessment status reports along the way. • Began with the outcomes • Reviewed 2015 CCSSE data: focused on Item 9b disaggregated by race & gender • Planned intervention - Green Bag Campaign (to promote academic and emotional fitness) • Qualtrics survey results from 2016-17 (showed GBC interventions to be effective. Wanted to expand outreach, so included GBC Skillshops) • CCSSE data on Item 9b from 2017: showed neg. slide of Male responses across race but other CCSSE items (9d, 9f, 21, 36) showed that students largely find the college supportive • Qualtrics survey results from 2017-18: showed GBC to be effective on CCSSE Item 9b across all groups by race and gender • Future Assessments: Could stay with GBC and look to expand contact, esp to Males --- or change direction

  6. 2015 Male responses on “Very Much” were lower than females White Male & Female “Very Much” responses lower

  7. GBC QualtricsSurvey 2016-17 and 2017-18 Q1, Q2, & Q3 sent to GBC Express & GBC Skillshop participants

  8. GBC Express QualtricsSurvey 2016-2017 10% is acceptable Response Rate for satisfaction surveys 25% is Very Good & consistent with survey Response Rates of Academic Divisions Want to increase survey response rates in 2017-18!

  9. Q3 - How much does this college emphasize providing the support you need to succeed at this college? GBC Qualtrics Survey 2016-2017 96%

  10. CCSSE 2017: Item 9b Valencia outperformed the 2017 CCSSE cohort (75% Quite a bit and Very Much) andother Top Performing Extra-Large Colleges (77% Quite a bit and Very Much). Our own data showed that males, across all ethnicities, reported a decrease between 2015 and 2017. …The changes are significant.

  11. Findings and magnitude: Do students feel supported?

  12. Counselor Assessment – Two-year cycle 2016-18 Total responses 2016-17 [GBC Express only] – 93 Total responses 2017-18[GBC Express only] – 115 Total responses 2017-18 [GBC Skillshopsonly] – 305 Total responses 2017-18 [GBC Express and GBC Skillshops] – 420 How much did the event you participated in support you to succeed academically? How much did the event you participated in support you to become or remain emotionally fit? How much does this college emphasize providing the support you need to succeed at this college? [CCSSE Item 9b]

  13. Counselor Assessment – disaggregated by Male/ethnicity

  14. Counselor Assessment – disaggregated by Female/ethnicity

  15. Counselor Assessment 2016-2018 -- What did we learn? --Per Valencia’s 5 Year Impact Plan for Equity and Diversity, Counselors identified a “performance gap” between students on CCSSE Item 9b and worked to close it --GBC, with both Express and Skillshops, is an effective means of helping students report the college provides the support they need to succeed at this college (more effective than oversample from NSE on Item 9b) --Future Assessments: Could stay with GBC curriculum and look to expand contact, esp to Males --- or change the assessment tools and approach

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