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Differences in Culture Shahadat Hosan Faculty , MBA Program Stamford University Bangladesh. “A system of values and norms that are shared among a group of people and that when taken together constitute a design for living.” Hofstede, Namenwirth and Weber. What is culture?.
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Differences in Culture Shahadat Hosan Faculty , MBA Program Stamford University Bangladesh
“A system of values and norms that are shared among a group of people and that when taken together constitute a design for living.” Hofstede, Namenwirth and Weber What is culture?
Different components of culture • Values and Norms • Folkways and mores
Values: Abstract ideas/assumptions about what a group believes to be good, right and desirable Norms: social rules and guidelines that prescribe appropriate behavior in particular situations Values and norms
Folkways: Routine conventions of everyday life. Little moral significance Generally, social conventions such as dress codes, social manners, and neighborly behavior Mores: Norms central to the functioning of society and its social life Greater significance than folkways Violation can bring serious retribution Theft, adultery, incest and cannibalism Folkways and mores
Determinants of culture Fig: 3.1 • Social structure • Religion • Language • Education • Economic philosophy • Political philosophy
Two dimensions The extent to which society is group or individually oriented Degree of stratification into castes or classes Social mobility Significance to business Other influences Political philosophy Economic philosophy Social structure
Religious and ethical systems • Christianity • Economic implications • Hinduism • Economic implications • Islam • Economic implications • Buddhism • Economic implications • Confucianism • Economic implications
Language Fig: 3.2 • Spoken • Verbal cues • Language structures perception of world • Unspoken • Body language • Personal space
Education can be a source of competitive advantage Example India Malaysia Singapore Education
Cultural change • Culture is not a constant; it evolves over time • Since 1960s American values toward the role of women are changing. • Japan moves toward greater individualism in the workplace • Effects of globalization
Cross cultural literacy Culture and competitive advantage Culture and business ethics Managerial implications