How the Internet has changed the way we do business.

1. Introduction to E-Commerce E-Commerce How the Internet has changed the way we do business.

3. Introduction to E-Commerce Benefits of Internet Technology Communication Information E-Commerce

4. E-Commerce Internet Technology Provides • Communication • Email • Chat rooms • Spam 

5. E-Commerce Internet Technology Provides • Information • Google • Portals – AOL, Yahoo • Sourcing - SCM

6. E-Commerce Internet Technology Provides the Vehicle for E-Commerce Electronic Commerce is the buying, selling, and trading of goods on the Internet.

7. E-Commerce Benefits of E-Commerce

8. E-Commerce Shop-at-home convenience Detailed product information Customer controls transaction Simplified ordering Open 24/7/365 Improved Customer Service

9. E-Commerce Elimination of Boundaries Direct to customer (no middleman) Expanded Markets

10. E-Commerce Streamlined order processing Fewer errors in order entry Increased speed Lower marketing costs Cost Cutting

11. Introduction to E-Commerce Additional sales channel Affiliate Income Lower marketing costs Higher Profits

12. Introduction to E-Commerce Security & privacy Scams & Fraud Down time & poor service Awkward design & functionality Lack of retail experience E-Commerce Challenges

13. Introduction to E-Commerce

14. Introduction to E-Commerce http://www.theintelstore.com

15. Categories of Electronic Commerce • Five general e-commerce categories • Business-to-consumer (Nike) • Business-to-business (GraingerBD&A) • Business processes (Monster) • Consumer-to-consumer (ebay) • Business-to-government (Cal-buy) • Supply management or procurement • Departments devoted to negotiating purchase transactions with suppliers (Intel)

16. Viruses • Trojan Horses • Spyware • Search Engine Optimization • Yahoo! Stores E-Commerce: The Second Wave, Fifth Annual Edition