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Project Portfolio Management PPM. User Guide Employees & Consultants. Version 1.1. Project Portfolio Management PPM Consultant & Employee User Guide. Overview Structure Workflows Basic Navigation Timesheet Expenses Absence Remaining Tabs. PPM. Overview.
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Project Portfolio ManagementPPM User Guide Employees & Consultants Version 1.1
Project Portfolio Management PPMConsultant & EmployeeUser Guide • Overview • Structure • Workflows • Basic Navigation • Timesheet • Expenses • Absence • Remaining Tabs
PPM Overview
PPM OverviewWhat is Project Portfolio Management? • Term used by software companies and consulting firms to describe various approaches characterized by treating project management (PM) projects as part of an overall project investment portfolio. • PPM advocates see it as a shift away from one-off, ad hoc approaches to project management. • Most PPM tools and methods attempt to establish a set of values, techniques and technologies that enable visibility, standardization, measurement and process improvement. PPM tools attempt to enable organizations to manage the continuous flow of projects from concept to completion
Timesheet From creation to approval by Engagement Owner or Group Manager Absence Requests From creation to approval by Engagement Owner or Group Manager Expense From creation to approval by Engagement Owner or Group Manager Engagements: T&M or FTFP Creation, performance tracking, financial tracking, invoice generation Staffing Assignment of Consultants & Sub-contractors to Engagements Solutions Creation, performance tracking, financial tracking Pre-Sales Activities Prospects, RFPs Performance tracking, financial tracking Group Management Users Groups Directory Customer Management Performance Engagement Delivery Area Customer Office PPM OverviewWhat is the CTP PPM tool? Phase 1 of the CTP PPM tool is being implemented for the following business areas:
Project / Portfolio Management Time sheet Management Issue Management Gantt Charts Reporting (Project) Data Warehouse Time Sheet Cube Controlling Risk Management Workflow Resource Management Project Chat Rooms Project File Manager Expense Tracking Project Management Methodology Skills Management Project Completion Tracking Calendar Freelance Database Finance Finance Reporting Cost-Center-Extension Project Controlling Quoting/Invoicing Human Resource Unified Employee File Employee Payroll Information CRM Customer Contact Management Integrated Customer Interaction History Customer Tracking Knowledge Management Search engine Wiki Expert Finder Portraits Incident Management Legend Phase 1 Later Never... PPM OverviewWhat is the CTP PPM Tool? ]po[ Functionality at a glance
PPM OverviewTerminology • Engagement– a delivery activity undertaken for a client • Engagement Mode– pricing model of an engagement (T&M, Managed T&M or FTFP) • Delivery Area– All or part of the delivery activities undertaken for a customer (owned by a Delivery Manager) • Timesheet– record of engagement and non-engagement hours worked by the consultant or sub-contractor • Expenses– record of engagement and non-engagement expenditure to be claimed back by the employee or sub-contractor • Absence Request– record of time unavailable for assignment to an engagement, for either business or personal reasons • Workflow– end to end definition of creation, rejection & approval of business process
PPM Structures
Legend task Engagement Delivery Area Delivery Area Management PPM StructureEngagements Client XXX - Delivery Area Expenses & Absences entered against Engagement or Delivery Area Management 1+ per Client Delivery Area - Management Administration Pre-Sales On-going activities Hours logged against Tasks Engagement YYY Billable Time Engagement either T&M or FTFP Billable Time – Special Rate Non-Billable Time People assigned to Engagement Warranty ... FTFP Engagement only
Legend Task RFP Office Pre-Sales Office - Prospects PPM StructurePre-Sales XXX Pre-Sales 1 per Office Expenses & Absences entered against Prospects Prospects Banking Pharma ... Grouping of Industry Sectors RFP XYZ Hours logged against Tasks Administration Non-Billable 1 per RFP ...
PPM StructureDelivery Groups Legend Task Group GM – XXX – XYZ Expenses & Absences entered against Group Beach Uses Office Identifier (GVA / ZRH) Training & Conferences Admin Hours logged against Tasks Public Holiday Vacation Sick Consultant assigned to Group Personal Absence Unpaid Leave Military Service
Legend Task Solution Solutions PPM StructureSolutions Solutions Expenses entered against Solution Solution A 1 per Company Administration Non-Billable Time Hours logged against Tasks 1 per Solution ... Member assigned to Solution
PPM StructureDelivery Administration xxx – Delivery Admin Meetings Internal System Usage 1 per Office Hours logged against Tasks Internal Projects Recruitment Support
PPM StructureAdministration Groups Expenses entered against Group XXX - HR 1 per Office 1 per Office 1 per Office 1 per Office 1 per Office XXX -Finance Absences entered against Group XXX -Marketing XXX -CIS XXX -Service Centre Employee assigned to Group
PPM StructureArchives • Delivery Areas, Engagements, Solutions, RFPs and Groups are moved to the archive (1 per office) once the status has been changed to Inactive. • In the archive, they keep the same structure as shown in the previous slides • After the appropriate legal period the archived items will be deleted
PPM Workflows
Workflows Workflows have been defined for the 3 main functionality areas TEA • Timesheets • Expenses • Absences PPM allows the tracking of the workflow in its lifecycle, giving all involved full transparency at any stage.
PPM Basic Navigation
Basic NavigationLog In To log in, open page http://ppm in a web browser, select CTP from the Dropdown menu and and enter your CTP credentials (username/password). You must be connected to the CTP Network / VPN to log in
Basic NavigationHome Page • Home Page gives access to Home Page Workflow Inbox for each workflow relevant to you • Provides a summary of timesheet status Timesheet Summary Home Page Workflow Inbox
Basic NavigationWorkflow Inbox Home Page Workflow Inbox shows all incomplete workflows on which your input may be required Type Action to be taken Status Name Note link not active – action belongs to another user
Basic NavigationUsers User tab shows a summary of all users in the system
Basic NavigationUser – Details – Me • User details tab shows information concerning projects, contact information etc • Allows editing, where access rights allow, of user’s personal details Basic details Upload your photo Past project summary Contact information
Basic NavigationLog Out To Log out, click on the Log Out button
PPM Timesheet
Timesheet • Overview • Tasks • State Diagram • Creation • Workflow • Steps • Approved... What Next? • Workflow • Steps • Rejected... What Next? • Workflow • Steps
Engagement T&M Billable Billable Time - Special Rate Non-Billable FTFP Billable Billable Time - Special Rate Non-Billable Warranty Managed T&M Billable Billable Time - Special Rate Non-Billable Group (Delivery) Beach Admin Public Holiday Vacation Sick Personal Unpaid Leave Military Service Training & Conferences Solution Administration Non-Billable Time Pre-Sales - Prospects Banking Insurance Telco Services Pharma Industry Consumer Goods Public Sector UN Other Delivery Area Management Administration Non-Billable Time Delivery Admin Meetings Internal System Usage Internal Projects Recruitment Support TimesheetTasks
Legend Internal State Submitted Submitter Submitter Submitter Submitter Approved Owner Owner Created Saved Rejected Timesheet State Diagram Submit Submit Reject Approve New Edit
Timesheet • Overview • Tasks • State Diagram • Creation • Workflow • Steps • Approved... What Next? • Workflow • Steps • Rejected... What Next? • Workflow • Steps
Consultant Timesheet Add Timesheet Item(s) Sub-contractor Wait for Approval TimesheetCreation – Workflow Task added to Submitter’s and Approver’s Home Page Workflow Inboxes
TimesheetCreation – Steps • Create timesheet entry by day or by week • Submit timesheet • View & track Status
TimesheetCreation – Step 1.1 From the timesheet tab, select the period for which you wish to add hours By Day By Week
TimesheetCreation – Step 1.2 (By Week) Enter the required hours and click ‘Save hours’ button
TimesheetCreation – Step 1.3 Use the ‘Other Options’ links on the left to select different Timesheet periods or projects. Select different period / project
TimesheetCreation – Step 2 IMPORTANT – Once you have entered the hours, you must submit the hours before the timesheet can be approved. Click on Submit Hours to submit the timesheet
TimesheetCreation – Step 3 All unapproved timesheet entries are displayed in your Home Page Workflow Inbox.
Timesheet • Overview • Tasks • State Diagram • Creation • Workflow • Steps • Approved... What Next? • Workflow • Steps • Rejected... What Next? • Workflow • Steps
Home Page Workflow Inbox Approver Submitter Timesheet Select task to be reviewed Review and approve task TimesheetApproval – Workflow Task removed from Submitter’s and Approver’s Home Page Workflow Inboxes View & print timesheet details
TimesheetApproval – What Next? – Steps Optional • View • Print
TimesheetApproval – What Next? Click on Day or Week total for details of the time entry Click on Day or Week total for details of the time entry for viewing & printing
Timesheet • Overview • Tasks • State Diagram • Creation • Workflow • Steps • Approved... What Next? • Workflow • Steps • Rejected... What Next? • Workflow • Steps
Home Page Workflow Inbox Select task to be modified Approver Submitter Edit & Re-Submit Timesheet Item(s) Wait for Approval Select task to be reviewed Review and reject task TimesheetRejection – Workflow Home Page Workflow Inbox Task removed from Approver’s Home Page Workflow Inbox and updated to Rejected/Modify in Submitter’s Home Page Workflow Inbox Task added to Submitter’s and Approver’s Home Page Workflow Inboxes
TimesheetRejection – What Next? – Steps • Modify • Re-submit
TimesheetRejection– What Next? – Step 1.1 Click on Modify Link from the Home Page Workflow Inbox
TimesheetRejection– What Next? – Step 1.2 Click on Edit Journal shows steps and comments
TimesheetRejection– What Next? – Step 2 Make changes and click OK. Workflow is resubmitted for approval.
PPM Expenses
Expenses • Overview • Types • State Diagram • Creation • Workflow • Steps • Approved... What Next? • Workflow • Steps • Rejected... What Next? • Workflow • Steps