1 / 8

Order

ORDER. Order. Why it was thought necessary. - How it was carried out. - Sample findings. Communication with Management. - Communication with Implementation team. Why it was thought necessary. Why it was thought necessary. Opportunity to review way we work.

otto-burns
Download Presentation

Order

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. ORDER Order • Why it was thought necessary - How it was carried out - Sample findings • Communication with Management - Communication with Implementation team

  2. Why it was thought necessary Why it was thought necessary • Opportunity to review way we work b. Commitment to external funding agencies c. Desire/requirement to be inclusive

  3. How it was carried out How was it carried out? • PISO: ‘Process Innovation for Strategic Objectives’ • Methodology: • i. Identify problem area • ii. Identify and clarify objectives • iii.Analysis of existing processes • iv. Logicalising to meet strategic objectives • Benefits: • i. Links stakeholders to strategic objectives and institutional change • ii. Involves staff at all levels utilising local expertise on an institutionalised basis.

  4. Sample findings Sample findings Research Students: Stopped counting at 20+ filing cabinets Conference Booking: Authorisation form with 26 signatures Accommodation: Paper-based system Schools: Pass low level queries to St. Mary’s (SAS Services) Student Academic Store low level queries Services: Recruitment: Write names on envelopes Reports: People write reports/people receive reports

  5. Communication with Management Communication with Management -Formal structure of BPR activity Plus 2 staff BPR sub-group BPR steering group Plus 2 steering group Institutional line management responsibilities • Informal structure of BPR activity • communication by involvement • (Schools/Service involved in process)

  6. Communication with Implementation team Communication withimplementation team Two levels: Informal, some of the implementation team involved in: -the actual process, interviews/fact finding etc -BPR sub and steering group -Plus 2 steering group Formal -approved findings taken to the implementation team meetings for consideration in system consultancy and training sessions

  7. Summary a. Was it a success? • Assisted in the implementation of the new systems • Got people engaged and thinking about what they do b. What lessons have been learnt? • Need to have a senior manager champion • Inclusive processes are positive in themselves • Methodology that emphasises strategic objectives is positive • Need to have evaluation process in place

  8. ANY QUESTIONS?

More Related