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Polycom UC Network Monitoring Service

Polycom UC Network Monitoring Service. September 2011 . Agenda. Why monitor your network performance? Deliverables Customer Benefits Features How Secure is the service Resources. Introducing UC Network Monitoring Service. Why do you need to monitor your network?.

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Polycom UC Network Monitoring Service

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  1. Polycom UC Network Monitoring Service September 2011

  2. Agenda • Why monitor your network performance? • Deliverables • Customer Benefits • Features • How Secure is the service • Resources Introducing UC Network Monitoring Service

  3. Why do you need to monitor your network? • It is important for customers to understand their network performance to ensure they have the best Voice and video experience possible • Preparing the network for Video deployment identifies issues in advance and ensures a fast, efficient and smooth deployment • By monitoring the networks ongoing performance the customer can identify and manage performance issues and see actual bandwidth utilization • Customers can resolve issues faster if have immediate visibility of performance

  4. What service are we offering?DELIVERABLES • A cloud based annual subscription service • A monitoring solution providing • Network performance monitoring for Voice and Video • Assessment, monitoring, reporting information, across the WAN, MPLS, internet, and a customer’s LAN.  • Results available real time via online portal in the cloud • Solution includes the AppNetaTMPathView Cloud and AppView Voice and Video software • Non invasive device connects to network • No configuration or deployment required • Device on loan for duration of subscription

  5. What are the customer benefits?BENEFITS • Easy to use • Cloud based deployment • Non invasive devices • 24x7 online Performance monitoring and proactive alerting • Weekly or monthly performance reporting • Instant visibility of network performance • Instant visibility of bandwidth utilization • Faster issue resolution • Ability to replicate traffic to identify issues

  6. What does the service do?FEATURES • Real time Network Performance management thorough a simple cloud based hosted service • Active bandwidth monitoring and end to end QoS verification • True end to end performance of any IP address over LAN’s, WAN’s, VPN’s or the Internet • Advanced diagnostics identify dozens of network fault and configuration issues • Active Application performance monitoring • View of real time results through cloud based online portal

  7. How secure is the service? • PathViewCloud.com utilizes some of the most advanced technology for Internet security available today. • Secure Socket Layer (SSL) technology protects information using bother server authentication and data encryption. • Each User in an organization will have a unique user name and password that must be entered each time a User logs on • Uses strict security policies, military--‐grade encryption, and world--‐class data centers to protect your information

  8. When would you use it? • Vendor and product agnostic • Before Deploying Voice or Video Solution • Pre-assess networks using live VOIP and video traffic without having to invest in or deploy any VOIP or video hardware • For continuous ongoing Performance management • Ensure you are receiving the best QoS • Measure performance • Validate bandwidth you are receiving and utilizing • Monitor bandwidth utilization and any bottlenecks • Troubleshooting • Stress test networks over a period of days or weeks to identify periodic issues • Generate traffic matching the exact port, protocol and behaviour of major VOIP and Video codecs

  9. Resources • Partner Resource Center – • Service & Support > Professional Services • Polycom.com – Services > Professional Services > Operate and Optimize > Performance Management Services • Your Local Channel Partner • Your local Service Sales BDM

  10. Thank you

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