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Financial Services Committee. Welcome!. Business-to-business Debtor Collection Workshop 31 January 2005. Purpose. Insights into better B2B credit management to: Increase sales volumes Reduce receivables investment Reduce bad debt expense Improve customer goodwill. How.

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Welcome!

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  1. American Chamber of Commerce in Poland ul. E. Plater 53, 00-113 Warszawa tel: +48 (22) 520-5999, e-mail: office@amcham.com.pl www.amcham.com.pl Financial Services Committee Welcome!

  2. American Chamber of Commerce in Poland ul. E. Plater 53, 00-113 Warszawa tel: +48 (22) 520-5999, e-mail: office@amcham.com.pl www.amcham.com.pl Business-to-business Debtor Collection Workshop 31 January 2005

  3. American Chamber of Commerce in Poland ul. E. Plater 53, 00-113 Warszawa tel: +48 (22) 520-5999, e-mail: office@amcham.com.pl www.amcham.com.pl

  4. American Chamber of Commerce in Poland ul. E. Plater 53, 00-113 Warszawa tel: +48 (22) 520-5999, e-mail: office@amcham.com.pl www.amcham.com.pl Purpose • Insights into better B2B credit management to: • Increase sales volumes • Reduce receivables investment • Reduce bad debt expense • Improve customer goodwill

  5. American Chamber of Commerce in Poland ul. E. Plater 53, 00-113 Warszawa tel: +48 (22) 520-5999, e-mail: office@amcham.com.pl www.amcham.com.pl How Share ideas amongst B2B players

  6. American Chamber of Commerce in Poland ul. E. Plater 53, 00-113 Warszawa tel: +48 (22) 520-5999, e-mail: office@amcham.com.pl www.amcham.com.pl And... • Tap into ideas from service providers: • Bankers • Business Information Providers • Credit Insurance • Collection Agencies

  7. American Chamber of Commerce in Poland ul. E. Plater 53, 00-113 Warszawa tel: +48 (22) 520-5999, e-mail: office@amcham.com.pl www.amcham.com.pl Agenda Risk Management B2B Issues Roundtables The Role of Banks Citibank Market Intelligence Dun & Brad

  8. American Chamber of Commerce in Poland ul. E. Plater 53, 00-113 Warszawa tel: +48 (22) 520-5999, e-mail: office@amcham.com.pl www.amcham.com.pl Agenda Coffee Break Problem Resolution Credit Insurance Euler Hermes Collections Intrum Justitas Conclusions Plenary

  9. American Chamber of Commerce in Poland ul. E. Plater 53, 00-113 Warszawa tel: +48 (22) 520-5999, e-mail: office@amcham.com.pl www.amcham.com.pl Participant Roundtables Your Interests

  10. American Chamber of Commerce in Poland ul. E. Plater 53, 00-113 Warszawa tel: +48 (22) 520-5999, e-mail: office@amcham.com.pl www.amcham.com.pl Panel Discussion

  11. American Chamber of Commerce in Poland ul. E. Plater 53, 00-113 Warszawa tel: +48 (22) 520-5999, e-mail: office@amcham.com.pl www.amcham.com.pl Q&A • Ireneusz Kowalewski, Citibank • Mateusz Niemczyk, Citibank • Michal Rostek, Citibank • Slawomir Grzelczak, D & B • Eckhard Horst, Euler Hermes • Grzegorz Dmowski, Intrum Justitia

  12. American Chamber of Commerce in Poland ul. E. Plater 53, 00-113 Warszawa tel: +48 (22) 520-5999, e-mail: office@amcham.com.pl www.amcham.com.pl Balancing Act Bad Debts Sales Volumes

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