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29 participants scored 100% on their quiz in November,

29 participants scored 100% on their quiz in November, and all Lean Practitioner Candidates scored at least 80%!!. Creating Awareness, Future State, Mistake Proofing and Kanban. SBOE January 2014. Goals. After tonight’s session you will be able to:

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29 participants scored 100% on their quiz in November,

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  1. 29 participants scored 100% on their quiz in November, and all Lean Practitioner Candidates scored at least 80%!!

  2. Creating Awareness, Future State, Mistake Proofing and Kanban SBOE January 2014

  3. Goals • After tonight’s session you will be able to: • Create Awareness surrounding your project • Create a Future State process map • Mistake-Proof your process • Use Kanban to organize implementation of change

  4. Please… • Use for note-taking if you wish, but refrain from other technological tasks during our time together • Silence cell phones • Assume positive intent • Ask questions! (If you’re wondering, others are as well)

  5. Creating Awareness

  6. Creating Awareness • The way things are today may be comfortable, but not necessarily optimal. • OR

  7. Creating Awareness • Make people aware things can be better • More effective • More efficient • Improved metrics

  8. Creating Awareness • This is how we have to do it. • Why? • It’s always been done this way? • So?

  9. Creating Awareness • Have you ever heard of Dick Fosbury? Event Old Way New Way Standard

  10. Old way Event New Way -> Standard http://youtu.be/d6lpk_9T5hM http://youtu.be/Id4W6VA0uLc

  11. Creating Awareness • What to expect:

  12. Creating Awareness • What can you do to help your school’s community become aware of the fact something CAN improve? • What support will your stakeholders need to move beyond instability so changes and improvements become the ‘new normal’?

  13. Mistake Proofing

  14. Mistake Proofing • ポカヨケ (Poka-yoke) • Behavior-shaping constraint • Prevent action • Draw attention to errors • Minimizing rework • Guiding correct completion

  15. Mistake Proofing: Examples • Standard instructions • Specific sized containers • Limited options

  16. Mistake Proofing: Examples

  17. Mistake Proofing: Examples

  18. Future State Process Mapping

  19. Future State Process Mapping • Visual documentation of processes and decision points • Determine bottlenecks • Identity waste • Increase system visibility Process Step Decision Point Document

  20. Process Mapping: Current State Transportation Determines Eligibility Counts 4 Unique HS Distribution Processes RTD Delivers Passes Separate Payment Process

  21. Process Mapping: Future State Transportation Determines Eligibility Payment Process Based on Actual Pass Usage Standard HS Pass Distribution RTD Delivers Passes Invoice Usage Reports

  22. Visual Work ManagementUsing Kanban

  23. What is “Kanban”? • From the combination of two Japanese words, kan ("visual") and ban ("card" or "board") • Kanban roughly translates to sign board or signal board. • It was originally used in manufacturing to promote improvements on the lines. 看板

  24. What is “Kanban”? • Kanban is a ‘Pull’ system instead of a ‘Push’ system. • A grocery store example: • Push; make 10 dozen cookies every day and put them on the shelf • Pull; observe how many cookies are being purchased and make enough to keep the shelf stocked • From the customers point of view, what are the differences between the two systems ?

  25. Kanban Boards • Applying the theory of Kanban Boards to visually manage our work or projects • Identify all the tasks that must be done to complete the project • Prioritize the tasks in the order that they need to be done in • Manage the tasks through steps on the board until they are all done.

  26. Managing Your Board • Managing the tasks: In Process Done To Do Use one sticky note per task Move tasks you’ve started here. Finished? Move the sticky here! Almost Done! Put all the tasks to be done here In the order you want to do them On Hold Stuck! Need Help.

  27. Managing Your Board • Other Kanban Board Tips: • The ‘On Hold’ section of the board is used for tasks that can’t be completed and need to be escalated • Limit your In Process to a few tasks that you are working on not what you “think you should get to” • Use different color post-it notes for each person or department so that you can easily see who the tasks belong to

  28. Managing Your Board • Other Kanban Board Tips: • Arrange your To Do in order of priority so that you can move through them in order • Add post-it notes with dates so that you have completion goals for the tasks • It is always OK to identify new tasks and add them to the board – don’t try to remember to do anything!

  29. Managing Your Board Priority in To Do: Complete the rows from top to bottom Complete each row from left to right Each Person on the team has a different color Dates the tasks should be done It feels great to move tasks to Done! Limit In Process to just a few per person – what are you actually working on

  30. Fun! • A Kanban Activity…

  31. A Job For You… • Choose a partner, you will be planning dinner and a movie. • Decide who will lead the effort to select the restaurant and who will lead the effort to select the movie. • Distribute the game pieces to the appropriate person. The Restaurant tasks and the Movie tasks are different colors. • Get familiar with your tasks

  32. A Job For You… • Place them in the “To Do” section of your Kanban board in the order that you would like to do them. Don’t forget to coordinate with your partner! • One at a time, move the tasks into the “In Process” section of the board • Complete the task. • Once a task is complete, move it to “Done” • Move the next task from “To Do” into “In Process” until you have completed all of the tasks.

  33. Managing Your Board • Managing the tasks: In Process Done To Do Use one sticky note per task Move tasks you’ve started here. Finished? Move the sticky here! Almost Done! Put all the tasks to be done here In the order you want to do them On Hold Stuck! Need Help.

  34. Kanban Game Summary • What movie did you decide to see? • Where are you going to dinner? • How many decided on: • Dinner then a movie? • Movie then dinner? • Any issues?

  35. Moving Forward • How can you apply what you learned during this session organizing your work? • How could implementing Kanban help you and your school organize your work tasks?

  36. Questions

  37. Goals • After tonight’s session you should be able to: • Create Awareness surrounding your project • Create a Future State process map • Mistake-Proof your process • Use Kanban to organize implementation of change

  38. Homework

  39. February • Visual Management • Building a Control Plan • Making Change Last • Project Closure

  40. Help is Available! • Do you know how to contact your CI mentor? • Veronica: veronica_bradsby@dpsk12.org • Joy: joy_peak@dpsk12.org • Katie: katie_wolters@dpsk12.org

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