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Taking it forward…. Observations Common themes across regions Some basic improvements identified Some very local priorities Guiding principles Less is more! (keep it simple; keep it deliverable) Customers must see the benefit Local priorities addressed Just the first step….
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Taking it forward… Observations • Common themes across regions • Some basic improvements identified • Some very local priorities Guiding principles • Less is more! (keep it simple; keep it deliverable) • Customers must see the benefit • Local priorities addressed • Just the first step… Vision : Providing quality affordable housing supported by outstanding services Mission : Changing lives through meeting our customers’ aspirations
Vision : Providing quality affordable housing supported by outstanding services Mission : Changing lives through meeting our customers’ aspirations
Local Area Action Plans What’s included: • Summary of main offers • Local issues • Local Lettings plans • Asset Management plans • SDO engagement • Customer engagement Vision : Providing quality affordable housing supported by outstanding services Mission : Changing lives through meeting our customers’ aspirations
Next steps • Go Live 1 April • Finalise measuring and monitoring • Local Area Action Plans - SDOs • Customers kept up to date • On to bigger and better things… Keep Going Local! Vision : Providing quality affordable housing supported by outstanding services Mission : Changing lives through meeting our customers’ aspirations