Setting Up PABX System for Your Business

1. Setting Up PABX System for Your Business A private branch exchange system (PABX system) is beneficial to small businesses in need of an efficient means to communicate both internally and externally. This type of communication system gives employees instant access to multiple phone lines right from their own desk phone. PABX systems are convenient because they are easy to operate, although installation of the same can be tedious. PABX set-ups typically require professional service, although hardware and system providers typically provide support to aid in the establishment and final programming of your PABX installation. Deciding which phone technology to use is the first step in setting up the right system for your business. There are various types of phone systems that are available in today’s market, namely, KSU systems, KSU-less systems, PBX systems, and VoIP systems. Key KSU-Less systems are ideal for small businesses with less than 10 employees. These systems include functions like call transferring, multiple extensions, and call conferencing. KSU systems include multiple phone lines, which are supported by a key system unit (or a central control unit). They are ideal for businesses that employ up to 75 people, providing more flexibility for expansion for growing businesses. A PABX system on the other hand, is a more ideal choice for lager businesses that employ upwards of 75 people. They come with more advanced features to meet the complex needs of a large-scale business operation. While they often come with higher upfront cost, they do offer long-term savings in terms of advanced features. Finally, VoIP systems make use of the internet to facilitate calls and information exchange. These systems offer greater convenience when it comes to connectivity and more advanced features. If your heart is set on a PABX system, installation is best aided by experienced professionals who know how to locate a central area on which to mount your key service unit so that all phone lines and units can be connected efficiently. Setting up PABX installation also requires proper planning when it comes to connecting multiple phone lines to the central unit as well as setting up programming for each phone line—a process which may vary across different phone models.