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Intermediaries Roles on Improving Risks

Intermediaries Roles on Improving Risks. V. International Istanbul Insurance Conference 3 – 4 October 2013. Best Proxy to the Turkish Market - Winning Through Continuous Growth. We have the right size to benefit from economies of scale….

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Intermediaries Roles on Improving Risks

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  1. Intermediaries Roles on Improving Risks V. International Istanbul Insurance Conference 3 – 4 October 2013

  2. Best Proxy to the Turkish Market - Winning Through Continuous Growth We have the right size to benefit from economies of scale… We are the best proxy to the growing Turkish market… 9% Total Sales / GDP 10% Total Exports / Turkey’s Exports 16% Total Share in ISE Market Cap. As of year-end2012 …with unrivaled competitive advantages to differentiate. …with leading positions in low-penerated markets. • Largest distribution and after-sales network • Largest customer database (strong CRM capabilities for up/cross-selling) • Leading brands and strong recognition • Optimum portfolio diversification (Resilience against sector and geography-specific risks - Use of early warning indicators) • Market leader or close second in every business we operate • Long-standing international partnerships • Strong growth potential in line with increasing penetration levels • Focus on core sectors with large investments promising for maximum returns

  3. Continuous Leadership - Setting the Benchmarks in Core Sectors Energy Automotive Consumer Durables Finance Automotive Main Companies Tüpraş* / Aygaz* / Opet / Entek International Alliances AES Corporation Domestic Market Position – Market Share Sole petroleum refiner in Turkey #1 in LPG distribution – 29% #2 in petroleum products distribution – 19% Main companies Ford Otosan* / Tofaş* / TürkTraktör* / Otokar* International Alliances Ford Motor Co. / Fiat Auto S.P.A. Case New Holland Domestic Market Position – Market Share #1 in total automotive – 27% #1 in passenger cars – 17% #1 in commercial vehicles – 49% #1 in farm tractors – 50% #1 in automotive retailing Main Companies Arçelik* International Alliances LG Electronics (Air conditioner manufacturing) Domestic Market Position – Market Share #1 in refrigerators, washingmachines,dishwashers and ovens – 50% #1 in TVsandairconditioners Main Companies YapıKrediBankası* International Alliances UniCredit Domestic Market Position – Market Share #4 in total banking assets among private banks #1 in credit cards – 19% (outstanding volume) #1 in leasing – 17% #1 in factoring – 15% #2 in investment funds – 17% Others Main Companies Tat Konserve* (Food) / Koçtaş (DIY Retailing) / Marmaris Altınyunus* (Tourism) / Koç Sistem (IT) * Listed companies

  4. Koç Holding : Strongest Beneficiary of the High GrowthEnvironmentandStrong ProfitabilityDespite Global Turmoil Revenues – Consolidated-US$bn EBITDA – Consolidated-US$bn 2009-2012 CAGR : 3,5% 2009-2012 CAGR : 18% Operating Profit – Consolidated-US$bn 2009-2012 CAGR : 3,5%

  5. HighResilienceAgainstRisks – WellDiversifiedPortfolio Our diversified portfolio enables us to balance out cyclicalities among different sectors Our increasing geographic diversification enables us to reduce country-specific risks EBITDA Breakdown – 2012 InternationalSales – 2007 to 2012 RegionalBreakdown Americas 4% 7% Europe 77% 56% Asia 12% 20% Africa 7% 10%

  6. One of the only two companies in Turkey with investment grade higher than Turkey's Sovereign Rating Turkey's Sovereign Rate is BB+

  7. Responsible for insurance needs for the entire Koç Group in close cooperation with KH risk management and group companies • Active in all lines of business • Acts as an inhouse broker • A major insurance buyer • Access to international markets

  8. Tüpraş – Turkey’s Sole Refining Company • 4 refineries with 28.1MT total capacity • One of the most complex refineries in the Mediterranean. Nelson Complexity: 7.25 • Among the most profitable refineries in Europe and the U.S. : • Operational flexibility • Optimum production and sales policy • Energy efficiency programs • ~70% of Turkey’s total storage capacity 7th largest refinery in Europe and 30th largest in the world Provides 65% of domestic fuel demand Integrated refining company with downstream operations Well-positioned refineries Diversified supply base Shift to higher margin products Product Yields • Iran : 7.41 MT • Russia : 2.88 MT • S. Arabia : 1.80 MT • Turkey : 2.50 MT • Iraq : 2.06 MT • Kazakhstan : 2.21 MT 2005 2011 İzmit 11 MT NC: 7.78 Kırıkkale 5 MT NC: 6.32 İzmir 11 MT NC: 7.66 Batman 1.1. MT NC: 1.83 White products Black products

  9. Technical Summary of Tupras Refineries

  10. Risk Management Activities in Tüpraş Refineries • SGS Operational Excellence Program • Management of Change • Procedure & Standards • HAZOP Studies • Process Safety Leading & Lagging Metrics • Process Safety Audits • Fire Fighting • Proactive HSE Approach • Permit to Work System • Emergency Response & Preparedness • Full surface tank fire project • Fixed foam systems • Pre-incident planning • Fire fighting equipment • Health Risk Assessment • Job Hazard Analysis • Learning from incidents • Near miss reporting • Oil spill emergency response • 1999 Earthquake post work

  11. SGS Program • Just after the privatization, Tupras made a three year agreement with SGS to improve all critical processes. • SGS Consultant Team which consisted of all the disciplines visited refineries and worked on the Areas For Improvements (AFI’s) • Tupras decided to study on the AFI’s and implement all the improvements to all refineries. • Tupras assigned focal points for the project in all refineries and HQ. • Second phase of the project started in 2010 and will last for another 3 years.

  12. SGS OperationalExcellence Program • Thefirstphase of theproject has contributed $244 Million (2007 – 2009) • Thesecondphase of theproject has contributed $ 18 Milliontothebottomlineuptonow (2010 - 2011). (ThesecondcoversalltheaboveitemsexceptEconomicsandScheduling.)

  13. SGS Recommendationsand Post-Work 2008 2009 2010 2011 2007 2012 2013 Management of Change Devoloping HEMP IncidentInvestigations MOC LeadershipandCommitment Permittowork TechnicalSafetyTraining HAZOP HSE CriticalActivitiesandCompetencies EmergencyPreparedness HEMP Audit & Review HEMP & ALARP developments Permittowork HSE CompetencyAssurance PTW-JHA Rootcauseanalysis Equipmentmanagement Facilitysiting Tracking& KPI’s HSE Proactive HSE HSE MS Review Seveso II Compliance (HazardousEquipmentSelection, FaultTree+EventTreeAnalysis, QRA, EmergencyResponse Plan PreparationforSelectedScenerios) TechnicalSafetyReviews Weare here Supply & distribution Recent Performance Operations & Maint. Organization & Culture Hydrocarbon management

  14. Near Miss Reporting • All near misses are reported and their root cause determinations and necessary actions are followed in a program called ‘OSAR’. • Real and potantial risk assessment is done in the program and according to the RA result the technique for investigation is determined. • After investigation, investigation report is uploaded to the system including the necessary actions to be taken.

  15. NearMissesandUnsafeActs

  16. Engineering Surveys & Reporting

  17. Recommendations

  18. Insurance Programmes

  19. Thank you !! V. International Istanbul Insurance Conference 3 – 4 October 2013

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