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Community Pilots ~ Efficiency Program Outcomes. Program Offers . Residential Comprehensive Residential program Inexpensive audit Direct install Building shell Furnace, boilers, water heaters HVAC bonuses In-Home Displays. Program Offers . Business Small Business Audit Energy Audit
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Program Offers • Residential • Comprehensive Residential program • Inexpensive audit • Direct install • Building shell • Furnace, boilers, water heaters • HVAC bonuses • In-Home Displays
Program Offers • Business • Small Business Audit • Energy Audit • Direct install • Enhanced Business Incentives • Lighting • LED • PC Network Management • Custom • Staffing Grant
Community Reward • Shared Goal • Tangible Reward • Peer pressure to participate
Home Energy Review • Assessment and Audit • $25 Allouez and Plover • Audit Free and Assessment $150 in Brillion • Incentives • 60% of project cost • 50-90% in Brillion based on income
Energy Advocate • Guide customer through process • People person first • Energy expert second • Follow up with customers who have stalled on a step
Energy Advocate • Rave reviews from customers • High audit conversion rates • Creating community advocates
Staffing Grant • Original Design • Up to $80k available per customer • Phase 1 (3 month) - $20k • Phase 2 grant of 2.5x energy saved • iCanConserve could request refund on phase 1 • Staffed person could work on multiple targets/companies
Staffing Grant • Barriers • Unknown targets and energy potential • Approval of limited term hiring • No guarantee on funding • Short time to get projects completed
Staffing Grant • Next Steps • Community leaders were still interested in participating • Local colleges were interested in offering internship credits
Staffing Grant • Solutions • Target School and Government Buildings • UWSP and NWTC provided internships to students • Interns were employed by Implementer • Tasked to create prioritized project plan
Staffing Grant • Interns • Completed audits on buildings • Armed with auditing tools • Able to complete direct installs • Could handhold projects through completion
Staffing Grant • Brillion High School will save $7,772 and 85,472 kilowatt hours (kWh) per year. The high school will receive $18,437 in Focus on Energy incentives for approved lighting and vending machine efficiency projects. • Lighting upgrades, low-flow aerators and motor replacement improvements at nine Plover (9) park buildings will save $2,132 and 24,596 kilowatt hours (kWH) per year. Recommended improvements qualified for $3,052 in Focus on Energy incentives.
Staffing Grant • Results • New generation of energy managers • Recommendations and immediate completion of many projects • Annual savings • $8.5k in Brillion • $3,4k in Allouez • $6.4k in Plover
Business Engagement • Barriers to customer project • Capital • Expertise • Priorities overrule energy
Business Engagement • Looking for a trustworthy source • Need technical help with recommendations • Perceived value in custom solutions
Business Engagement • Address the expertise • Allocate additional time to the face-to-face interactions • Build trust by finding the customers’ best interest • Offer everything: direct installs, audits, and project management
Business Engagement • Address the need for capital • Aggressive incentive rate • Formula rate designed to be Program Administer Cost Test positive • Present as a custom solution
Business Engagement • Make it a priority • Deadline based tiered incentive: • Tier 3 submitted before June 30 • Tier 2 submitted before September 30 • Tier 1 submitted before December 31
Business Engagement • Results • Processed $400k in business incentives for 2012 • Increased kW by 1700% from 2011 • Increased kWh by 3500% from 2011 • Negligible impact on therms
Questions Ben Dickson CB&I benjamin.dickson@cbi.com 608-230-7022