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Martin Barto Deputy Governor National Bank of Slovakia. Workshop on Consumer Protection in Financial Services. Bratislava, June 13, 2007. Reasons for consumer protection. Products are becoming more sophisticated – good knowledge of financial products is necessary
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Martin BartoDeputy GovernorNational Bank of Slovakia Workshop on Consumer Protection in Financial Services Bratislava, June 13, 2007
Reasons for consumer protection • Products are becoming more sophisticated – good knowledge of financial products is necessary • Ageing of population – rising interest of publics in long-term savings products • Falling or low interest rates – shift of investment risks to consumers • Increased competition (banks, collective investments, insurance companies) • More free funds available as country’s economy grows
Financial education Consumer protection Regulation of financial intermediaries
Financial assets of households • Changing structure of assets • Growing share of insurance reserves and shares
Changing position of households • From passive investors to active investors • Investments with higher risk profile • Exposure to various types of risk • Need for knowledge of financial markets, instruments and practices
Current situation in Slovak Republic • Act No. 747/2004 Coll. on Supervision of the Financial Market, Art. 1 (1) purpose of supervision – protection of customers • Act. No. 266/2005 Coll. on the Consumer Protection in Connection with the Distance Financial Services • The Manifesto of the Government of the Slovak Republic, August 2006 • Conception of consumer protection in area of financial services (Ministry of Finance of the Slovak Republic) • Unified regulation of financial intermediaries and advisory (NBS) • Organisational structure of NBS – Clients´ Protection Section
Global principles for consumer protection in financial sector • International Association of Insurance Supervisors (IAIS) • International Organization of Securities Commissions (IOSCO) • Bank for International Settlements (BIS)