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Global Driver Safety Implementation . Jim Dorris, CSP, MS, MBA Global Leader Corporate Health & Safety. Cummins, Inc. .
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Global Driver Safety Implementation Jim Dorris, CSP, MS, MBA Global Leader Corporate Health & Safety
Cummins, Inc. • Cummins Inc. is a global leader in the design, manufacture, distribution and service of diesel and natural gas engines, electric power generation systems and engine-related component products • Represented in all regions across the globe • Global Driver Safety Program administered through Corporate Health & Safety across the different business units
Obstacles • Grand proposition • Country variation (requirements, terminology, etc.) • Working Across Cultures • Financing and current economic conditions • Internal pushback • Privacy, legal and HR issues
Global Implementation: Easy as 1,2,3 Step 1: • Define your program goals, intentions and scale; • Collect data to guide the process; • Focus your approach and determine your target(s) (needs, feedback and data driven); • Develop/augment guidance policies & procedures; and, • Create a plan and gain support & buy-in at all levels of the organization.
Step 2 • Gain partner(s) (e.g., vendor, mentor, strategic partners, etc.); • Delivery methodology & system (e.g., computer-based, hands-on, etc.); • Establish a network scheme to administer the program; • Develop a scaleable rollout strategy (e.g., phased, modular, matrix approach, etc.); and, • PILOT THE PROGRAM (feedback into strategy).
Step 3 • Establish a baseline; • Create program Key Performance Indicators (KPIs); • Develop multiple levels of stakeholder objectives, expectations and accountabilities (i.e., scorecard, personal objectives, etc.); • Devise a reporting system to support the effort (e.g., MIS reporting function, periodic reports, etc.); • Inspect what your expect; and, • Continuously improve the effort.
2009 Driver Safety Schedule Q1 Q2 Q3 Q4 Phase I Phase II Phase III Phase IV & V
Cummins Program Organization • Driver Categories • Company- own and leased vehicles • Rental vehicles • Private vehicles & others • Modules • Module 1 Privacy notes, safety pledge, Procedure and Risk foundation • Module 2 Risk Assessment (Risk Profile and Road Risk) • Module 3 Awareness training (Defensive Driving) • Module 4 One-on-one • Module 5 Risk Coach (Once per quarter) • Phases • Five phases (Over 30 Countries)
Lessons Learned • “Eat the elephant one bite at a time” • Communicate, Communicate, and Communicate • Benchmark and “don’t reinvent the wheel” • Develop a plan for program contingencies (i.e., what if analysis) • PILOT THE PROGRAM • Clearly define your needs on the front end • Develop a strong partner relationship
“Every journey starts with a single step” – Chinese Proverb There are no secrets to success. It is the result of preparation, hard work, and learning from failure” – Colin Powell Thank You