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Question No 1: Which types of HP Services contracts are available to your customers? (Select two.) A. Adjustable B. Transactional C. Standard D. Durational E. Custom Answer: B D https://www.exams4sure.com/HP/HP2-H65-practice-exam-dumps.html
Question No 2: Which two business initiatives indicate that a potential customer is ready for a conversation about Deploy? (Select two.) A. They need to increase security for sensitive data. B. They need IT resources focused on innovation. C. They need to get reports about their IT performance environment. D. They need to shift the IT focus/time from deployment tasks to core business activities. E. They need to standardize IT implementations (global/multi-national, multi-location). Answer: A B https://www.exams4sure.com/HP/HP2-H65-practice-exam-dumps.html
Question No 3: A customer states that the standard base warranty is sufficient. How should you respond? A. The standard base warranty only lasts 30 days. You might as well start by buying services to provide greater protection lor your devices. B. With a base warranty, you cannot choose the service level or the repair method. Can you afford to wait if repairs are needed? What happens after the base warranty expires? C. The price difference between services and hardware is so little. Does it make sense to only count on the standard base warranty? D. 80% of customers who start with the standard base warranty will pay for enhanced service coverage efore the standard warranty expires. Answer: A https://www.exams4sure.com/HP/HP2-H65-practice-exam-dumps.html
Question No 4: What protects the customer against manufacturing defects, but has limited support coverage, service level, and duration, and the customer has no option for the repair SLA and method? A. Defective Media Retention B. HP base warranty C. HP Services offerings within the Deploy stage D. Offsite Repair Answer: A https://www.exams4sure.com/HP/HP2-H65-practice-exam-dumps.html
Question No 5: Your customer Just hired 2.000 employees and needs 2.000 notebooks. Unfortunately, their IT staff is busy with several IT infrastructure projects. Which services would you offer this customer to deploy and ensure devices are ready on their employees' first day? A. Configuration and Installation Services B. Data Migration Services C. Priority Services and Configuration Services D. Next Business Day Onsite Answer: C https://www.exams4sure.com/HP/HP2-H65-practice-exam-dumps.html
Question No 6: Which HP Services benefits should you share with a customer who insists that they can repair devices themselves? (Select three.) A. HP Services removes the burden on your IT team so they can focus on the core business tasks. B. HP Services allows you to avoid unexpected costs after the base warranty expires. C. HP products are less likely to need repairs if HP professionals are monitoring them. D. Replacement of HP products costs less if customers only use HP devices. E. HP Services makes it so you do not have to worry about access to spare parts. Answer: B D E https://www.exams4sure.com/HP/HP2-H65-practice-exam-dumps.html
Question No 7: Which two discovery questions would help you decide if a potential customer is ready for a conversation about the Configure services? (Select two.) A. What if you could reassign your IT staff to core business functions instead of spending time managing device rollouts? B. How do your employees currently migrate their data? C. Do you have employees who travel frequently? D. How do you make changes to BIOS settings for the new PCs that arrive at your site? E. How do you manage the complexity of dealing with your devices, network, and software Issues? Answer: A D https://www.exams4sure.com/HP/HP2-H65-practice-exam-dumps.html
Question No 8: Your customer has an aging PC fleet that needs to be refreshed. There are two major concerns: •Meeting environmental policies when disposing of the aging PCs •Protecting the new PCs from theft and keeping sensitive data secure Which solution would you offer to your customer? A. Installation services + Labeling and Tagging + Data and Device Security B. Net Business Day onsite + Labeling and Tagging C. Deinstallation + Image load + Installation services D. Deinstallation. Sanitization. and Recycling + Labeling and Tagging + Data and Device Security Answer: D https://www.exams4sure.com/HP/HP2-H65-practice-exam-dumps.html
Question No 9: In addition to using your company's price list, which tool should you use as a reference to get pricing information when no special discount is requested? A. HP Care Pack Central B. HP Sales Central C. HP Support Center D. HP Channel Services Network Answer: C https://www.exams4sure.com/HP/HP2-H65-practice-exam-dumps.html
Question No 10: What does the HP Channel Services Network (HP CSN) portal allow partners to do? (Select three.) A. place an order to purchase an existing quote B. offer installment payment terms based on customer requirements C. register services D. track registered services E. receive notifications of your customer's service renewal Answer: C D E https://www.exams4sure.com/HP/HP2-H65-practice-exam-dumps.html
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