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Principle # 4 – Responsible Pricing This presentation is made possible by the Smart Campaign www.smartcampaign.org

Principle # 4 – Responsible Pricing This presentation is made possible by the Smart Campaign www.smartcampaign.org. Agenda. Client protection principles Principle #4 in practice Participant feedback Tools for improving practice Conclusion and call to action.

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Principle # 4 – Responsible Pricing This presentation is made possible by the Smart Campaign www.smartcampaign.org

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  1. Principle # 4 – Responsible PricingThis presentation is made possible by the Smart Campaignwww.smartcampaign.org

  2. Agenda Client protection principles Principle #4 in practice Participant feedback Tools for improving practice Conclusion and call to action

  3. 1. Appropriate product design and delivery 2. Prevention of over-indebtedness 3. Transparency 4. Responsible pricing 5. Fair and respectful treatment of clients 6. Privacy of client data 7. Mechanisms for complaint resolution Client Protection Principles

  4. Agenda Client protection principles Principle #4 in practice Participant feedback Tools for improving practice Conclusion and call to action

  5. Responsible Pricing The Principle in Practice: Pricing, terms, and conditions are set in a way that is both affordable to clients and sustainable for the financial institution. Consider this: Financial sustainability is required to continue serving clients, but is not an end in itself.

  6. The Principle in Practice

  7. The Principle in Practice

  8. Three important steps for responsible pricing

  9. Agenda Client protection principles Principle #4 in practice Participant feedback Tools for improving practice Conclusion and call to action

  10. Feedback from Participants Have you received training from your institution that highlights responsible pricing? What pricing procedures do MFIs commonly use? What effect does the competitiveness of the local microfinance market have on pricing? Have you seen examples of irresponsible pricing?

  11. Agenda Client protection principles Irresponsible pricing Principle #4 in practice Participant feedback Tools for improving practice Conclusion and call to action

  12. Tools available from the Smart Campaign

  13. Agenda Client protection principles Irresponsible pricing Principle #4 in practice Participant feedback Tools for improving practice Conclusion and call to action

  14. Summary

  15. Thank you! Endorse the Smart Campaign. Visit www.smartcampaign.org Sign up to receive news and information. What’s next? Download the Getting Started Questionnaire and conduct a client protection self-assessment. Email us! comments@smartcampaign.org

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