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Emerging Technology. Steve Heye Manager of Technology, The Cara Program @ steveheye steveheye.blogspot.com # NCDCemerge. Unleash Innovation. Understand your Needs Know what Tech is Available Connecting the Needs Make the Change Happen What Success Looks Like.
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Emerging Technology Steve Heye Manager of Technology, The Cara Program @steveheye steveheye.blogspot.com #NCDCemerge
Unleash Innovation • Understand your Needs • Know what Tech is Available • Connecting the Needs • Make the Change Happen • What Success Looks Like From an article written with MAP for Nonprofits, Idealware and NTEN http://idealware.org/articles/unleashing-innovation-using-everyday-technology-improve-your-services
IT Alignment Maturity Model Available on steveheye.blogspot.com Understand your Needs
Strategy Execution Technology Potential Competitive Potential Service Level Understand your Needs
Considerations Understand your Needs
Define Success If you use this new Emerging Technology… what will change? what problem gets solved? what efficiencies are gained? Set a Goal with some metrics, what will success look like? Understand your Needs
Where do you find out about new or emerging technology? Know what Tech is Available
Emerging Tech • Leading Edge • Social Media • SnapChat, Vine, Swarm • Video • Mobile phone capabilities • Infrastructure • Cloud, DAAS (Desktop as a Service) • Software • APIs, Workflow Bleeding Edge • Wearables • Drones • Connected Devices • 3D Printing • Solar & Wind Power Know what Tech is Available
Where I look • NTEN Community • Conferences (sessions & vendor fair) • Blogs (Gizmodo, Engadget, GigaOM) • Nonprofit Blogs (TechSoup, Idealware, Beth Kanter) • Social Media (Twitter, Facebook, Know what Tech is Available
Org’s Needs • Strategic Plans • Operating Goals • Department Needs • Budget Connecting the Needs
Immediate Needs? Immediate Capacity? • Utility • Situational • Short Term vs Long Term • Gap in tools • Lack of skills • Impact on others • Current Project load • Rate of change Connecting the Needs
Where to start? • Other people’s experience • Other options • Trial available • Pilot feasibility • Find a Champion Make the Change Happen
Gartner Hype Cycle The underlying concept was conceived by Gartner, Inc. Make the Change Happen
Free as in… photo credit: flickr susan402 Make the Change Happen
In the End • Post Mortem • Reflect on the Goals • Review the Metrics • Document Outcomes What Success Looks Like
Unleash Innovation • Understand your Needs • Know what Tech is Available • Connecting the Needs • Make the Change Happen • What Success Looks Like From an article written with MAP for Nonprofits, Idealware and NTEN http://idealware.org/articles/unleashing-innovation-using-everyday-technology-improve-your-services @steveheye #NCDCemerge