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Explore a two-pronged approach to address the parking and circulation issues faced by Troy Public Library. Discover the Book-thru system and Enhanced Public Catalog, aimed at increasing access to library resources and improving user experience. Learn how these innovations benefit various user groups and how partnerships and funding can make this vision a reality.
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Books on the Go IST 601 Steven Inzer Carolyn Fagan Penny Sweeney Mary Patroulis Michael Mansfield
Troy Public LibraryParking and Access Issues • Sour Source: Google Maps. (2009) Map data from Tele Atlas, 2009. Retrieved from http://maps.google.com. Source: [Photograph of the Troy Public Library]. (2009) Retrieved from http://the troylibrary.org
Parking Problems • Street parking has historically been an issue • Limited number of nearby parking spaces • Limited handicap access • No employee parking • Adjacent courthouse lot is not available to patrons
Exacerbated by Branch Closings Lansingburgh Sycaway Closed in January 2009 due to defeated budget. Source: [Photograph of the Lansingburgh Branch Library]. (2009) Retrieved from http://the troylibrary.org Source: [Photograph of the Sycaway Branch Library]. (2009) Retrieved from http://the troylibrary.org
Circulation Data Source: Upper Hudson Library System. (2009). [Database of usage statistics]. Retrieved from http://
Comparative Growth Data Source: Upper Hudson Library System. (2009). [Database of usage statistics]. Retrieved from http://
Those Particularly Affected • Youth • Seniors • Handicap • Parents with young children • Staff • Patrons who drive
Anecdotal Evidence • Ten families who came to the story hour at the Lansingburgh branch no longer attend. • At two separate public forums patrons expressed widespread concern about lack of parking as the primary deterrent to main library use. • Patrons now use libraries in other towns. • Many older branch patrons are now no longer using libraries at all. • Source: Carolyn Fagan. (2009) Former branch manager and current adult services librarian.
A Two-pronged Solution • Book-thru • Enhanced Public Catalog
Source: Google Maps. (2009) Map data from Tele Atlas, 2009. Retrieved from http://maps.google.com.
Book-thru Features • ATM-style kiosk with: • Library card scanner • Display screen • Voice intercom • Book return bin • Information board • Electronic check-out • Car-hop delivery
Enhanced Public Catalog + Shelfari OPAC
Enhanced Catalog Features • Remote access to available library holdings • Suggestions for similar readings • Virtual reservations • Social OPAC possibilities
Benefits of the two-pronged approach • Reduce parking demand. • Frees up parking for patrons using programs and computers. • Provides 24-hour browsing access. • Virtual library experience. • Increase circulation. • Appeals to broad range of users, including digital natives. • Efficient and convenient.
Making it happen • Money • Grants, Federal Stimulus, • Partnering with local industry and businesses (AMD, Target, Panera, Price Chopper) • Creation of library district with funding • Development and outreach • Partnering with RPI and Russell Sage • Partnering with local public school districts
Evaluation • Circulation statistics • Patron activity • Surveys