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The 3 Biggest Computer Disasters That Wipe Out Small Businesses - And How To Avoid Them Michael Cooch Everon Technology Services, LLC. www.everonit.com. About Me & Everon. Founder & CEO of Everon Technology Services, LLC Started in 2003 Offices in Boston and Denver

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  1. The 3 Biggest Computer Disasters That Wipe Out Small Businesses - And How To Avoid ThemMichael CoochEveron Technology Services, LLC www.everonit.com

  2. About Me & Everon • Founder & CEO of Everon Technology Services, LLC • Started in 2003 • Offices in Boston and Denver • Provide IT management, data protection, and Internet marketing services to hundreds of businesses nationwide • Recognized leader in our industry:

  3. Goals for Today • Identify the primary risks to your business • Learn strategies to avoid these risks • Learn how to best survive them

  4. Startling Statistics • The average company experienced nine incidences that caused operations to slow down to the point that the impact was “very significant”. • Nearly one in five U.S. companies experience a disaster each year that causes their companies to cease operations for a period of time. • Two out of five businesses that experience a disaster will go out of business within five years. • Only 35% of small businesses have a disaster recovery plan Source: Gartner Group, AT&T

  5. 3 Biggest Causes of Downtime and Data Loss Source:Various publications and real world experience

  6. 3 Biggest Causes of Downtime and Data Loss • Technical failure is the most common • Human failure is the most frustrating • Operational failure is the most expensive

  7. Technical Failure Is The Most Common • Technology will fail – count on it! • All critical hardware must be built will physical redundancy • Have access to spares of critical hardware • Keep your servers and software up to date - apply tested patches and security releases • Know where your software is - have licenses and media organized for quick access

  8. Human Error Is The Most Frustrating • Get proper security in place – firewalls, virus protection, spam filtering, and Internet content filtering • Clean traffic before it gets to you – use a hosted antivirus and spam service • Have a clear data policy for your employees to follow – where is it to be stored and who can access it? • Only give administrator access to administrators!

  9. Operational Failure is the Most Expensive • The cost of lost sales and productivity usually far out-weighs the cost of lost data • We’ve become so reliant on technology that we sometimes forget how to operate without it • Examples of Operational Failure include: • Not having information organized for speedy recovery • Not having servers to restore to • Not having manual business process to replace automated ones

  10. Goals for Today • Identify the primary risks to your business • Learn strategies to avoid these risks • Learn how to best survive them

  11. The failure rate of tape back up systems is 100% over time!

  12. What Your IT Manager Isn’t Telling You About Their Data Protection Plan For Your Business… Hope is their strategy.

  13. Hope Is Not A Strategy! “An ounce of prevention is worth a pound of cure.”

  14. Benefits of Planning • Decreased business downtime and cost • Customer and vendor confidence • Reduced legal liability

  15. How Do You Plan For Disaster? Answer: It all depends on the specific nature and economics of your business. • What would we consider a disaster? • What is the likelihood of disaster? • Costs and process of recovering from disaster?

  16. Step 1: Business Impact Analysis • Determine mission critical elements where your organization is vulnerable • Prioritize by how critical they are • Assign $ value to lost data and downtime • Drives creation of Recovery Time Objective (RTO) and Recovery Point Objective (RPO)

  17. RTO and RPO • Key factors in determining appropriate recovery options • RTO = how quickly systems must be operational following an incident • RPO = the acceptable loss of data measured in length of time

  18. Step 2: Risk Analysis • Identify threats • Role play scenarios of various severity and assign a number • Assign a percentage to likelihood of occurrence for each threat

  19. Step 3: Analyze Recovery Options And Strategies • Options are driven by RTO, RPO, and budget • Outsourcing is often a critical part of recovery strategy • Outsourced data replication • Facilities options • You must find the recovery option with the best combination of cost and recovery time and capability for your unique needs

  20. Database Replication Standard Recovery Internet Vaulting System Standby 48 Hours 24 Hours 8 Hours Minutes 2 Hours Step 4: Choose Recovery Option And Execute Strategy Complete environment replication Cost Tape back up Best Case Disaster Recovery Time

  21. Goals for Today • Identify the primary risks to your business • Learn strategies to avoid these risks • Learn how to best survive them

  22. 3 Simple Back Up Strategies That Will Ensure The Safety Of Your Data • Automatically back up everything • Back it up very frequently • Get it offsite daily Test! Test! Test!

  23. The Single Most Expensive & Devastating Disaster That 95% Experience… Failure to test.

  24. Database Replication Standard Recovery Internet Vaulting System Standby 48 Hours 24 Hours 8 Hours Minutes 2 Hours Which Did You Choose? Complete environment replication Cost Tape back up Best Case Disaster Recovery Time

  25. The 7 Characteristics That Every Backup & Business Continuity System MUST Have • Backs up everything automatically • Backs up very frequently • Backs up locally and off site • Easy to test restore • Restores all data or single file quickly • Provides business continuity for HW failure • Requires almost no human interaction At the right price!

  26. We’ve Only Found One Solution That Does It All At A Price SMBs Can Afford • Everon Total Data Protection™ • Everything on your servers is automatically backed up every 15 minutes – without tapes! • You can back up ALL of your data and not be limited by the size of your tape drive • Your files are automatically backed up to off site datacenters each night • The local back up device acts as a “stand by server” in case your existing hardware fails • Our Data Protection Specialists monitor the success of the system 24/7 • Your data is safe from fire, floods, storms, viruses, hackers, hardware malfunctions, and human error!

  27. How Does Total Data Protection Work? • Local back up – automatic, reliable back up of all data and applications to a local NAS • Quick Recovery™ Business Continuity Capability – our server is “standing by” to replace yours when necessary • Disaster recovery capability - data kept in two world-class data centers and can be shipped on a new server in 24 hours

  28. How Does Total Data Protection™ Work?

  29. Why Choose TDP Over Other Options?

  30. Why Trust Everon With Your Data? • Experience • State of the art technology • Data kept in two world-class data centers • 24/7 monitoring by our team • Guaranteed that your data will be there when you need it

  31. Why Trust Everon With Your Data? “Accessing company data is critical to my job. It 's  simple – I can’t function if it’s lost or inaccessible. That said, the unthinkable happened to us in the past; one of our servers crashed. Luckily we were using Everon’s Total Data Protection service and were up and running again in less than two hours!” - Anna R. Thomas, The JL Company

  32. Why Trust Everon With Your Data? “Words cannot express how huge Everon’s TDP is to our business! We had a server die in December, and thanks to our TDP, we were 100% able to conduct regular business until Everon put our new server into place. Allowing our busy business to stay up and running in a time of crisis, without any interruption or setbacks, is truly priceless.”  - Denise Caruso, Seven Cycles

  33. Why Trust Everon With Your Data? "I have your Total Data Protection device and it looks like it actually backed up my entire network in 1 night. WOW I have been trying to do this for 4 years.  I usually get 1 or 2 successful backups a week and never all servers and never in one night. I can't believe this works.  The logs have to be wrong.  Have I really been wasting hours each week messing with backup software packages that don't work?  This thing is worth 10X the price!!! Thank you for freeing up my time to do my job and stop fighting with my backups.” -Ryan Oullette, The Orthopedic Center

  34. Free Data Security Analysis • At no charge, Everon will send a Data Protection Specialist to your office to: • Audit your current data protection, including backup and restore procedures, tape rotations, and maintenance schedule to see if there is anything jeopardizing your data’s security. • Review procedures for storage and organization of data. • Discuss current data protection needs or concerns and explain in plain English what your risks are. • To Secure Your FREE Data Security Analysis Call: • 1-888-244-1748 x 2 • Offer Expires: July 31st, 2009

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