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How well does your Tech Support support Higher Ed? Do you and should you measure?

How well does your Tech Support support Higher Ed? Do you and should you measure?. Michael H. Deis, MBA Director and Associate Professor of Management Joyce Sandusky Program Coordinator, Technical Clayton State University. Why Survey?. Establish baseline for CLP

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How well does your Tech Support support Higher Ed? Do you and should you measure?

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  1. How well does your Tech Support support Higher Ed? Do you and should you measure? Michael H. Deis, MBA Director and Associate Professor of Management Joyce Sandusky Program Coordinator, Technical Clayton State University

  2. Why Survey? • Establish baseline for CLP • Where we are/are not meeting client needs • Determine staff training needs HUB Survey Fall 2006

  3. HUB Survey • Demographics • Attributes • Evaluation HUB Survey Fall 2006

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  7. Age HUB Survey Fall 2006

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