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Dell printer troubleshooting steps a complete step by step solution of the problem. Read it carefully. Accurate content.
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When connected by a USB cable, reseat both ends of the cable going from the computer to the printer. • Restart the computer. • Turn the printer off. • Unplug the printer power cord from the A/C outlet or surge protector and wait at least 30 seconds. • Plug the printer power cord back into the A/C outlet or surge protector.
Turn the printer back on. • Print a test page. • Make sure the desired printer is set as the default printer. -> Press and hold the Windows key Windows Button and then press the r key. -> In the Run box type, shell:PrintersFolder and then touch or click OK. -> Touch or click to highlight the desired printer. -> Touch and hold or right-click the desired printer. -> Touch or click Set as default printer.
For networked printers make sure the computer is on the network and the printer portal settings and IP address are correct. • Run the Printer troubleshooter to diagnose and automatically correct any printer spooler issues. For more information, refer to the Dell Knowledge Base article How to Resolve Printer Spooler Errors. • Print a test page. • Perform a System Restore to a time when the printer was working. • Uninstall the printer driver, download and install the latest printer driver.