Citrix MetaFrame XP: Extending the Value of Windows 2000

1. Citrix MetaFrame XP:Extending the Value of Windows 2000 Presented by Douglas A. BrownSystems Engineer Citrix Systems, Inc.

2. Agenda • Citrix / Microsoft Relationship • MetaFrame’s Value on Windows 2000 • Common Confusion Points • Citrix Industry Support • Summary

3. Citrix / MicrosoftRelationship

4. Citrix/Microsoft Relationship History Microsoft licenses OS/2 to Citrix for multi-user OS/2 products 1989 1991 Microsoft invests in Citrix Microsoft licenses Windows NT 3.51 to Citrix for WinFrame product line 1993 Citrix licenses ICA Client for Internet Explorer to Microsoft 1996 Microsoft & Citrix sign licensing and development agreement 1997 Microsoft & Citrix ship Windows NT Server 4.0, Terminal Server Edition 1998 Microsoft & Citrix ship Windows 2000 Server with Terminal Services 2000 Citrix named to Microsoft Global 100 ISV Program 2001

5. Current Citrix/Microsoft Initiatives • Current Citrix/Microsoft Initiatives • Citrix and Microsoft co-developed TSE 4.0 and Windows 2000 Terminal Services • Citrix maintains a development office in Redmond • Citrix and Microsoft participate in several joint sales and marketing efforts throughout the world • Microsoft key note and exhibitor participation at Citrix iForum and Solutions Summit • Citrix member of Microsoft Global 100 ISV Program

6. MetaFrame XP’s Valueon Windows 2000

7. MetaFrame XP Tailored Solutions • The enterprise application serving infrastructure for Net-based Windows 2000 environments requiring extensive scalability, rapid application delivery and robust management—enabling unparalleled command and control • The advanced application serving platform for Windows 2000 servers and beyond designed for growing organizations that need to maximize application availability and manageability across the Net—all from a single point • The rapid application serving system designed for to extend the reach of Windows 2000 Server to any device, any departmental workgroup connection—wired, wireless, Web

8. MetaFrame XP Family Comparison Enterprise Application Serving Infrastructure • Corporate-wide deployment • 2-1000+ servers in a farm Functionality Advanced Application Serving Platform • Multiple departments and applications • 2-100 servers in a farm Base Application Serving System • Workgroup or specific application • Individual and non-load balanced servers Size and Scope of Installation

9. Unparalleled Manageability & Scale • Application Publishing • Centrally manage and deploy individual Windows applications • No requirement for secondary desktops • TCP-based Browsing • Browse for published applications and desktops from an ICA client without requiring knowledge of a server IP address • Program Neighborhood • “Push” application icons to the ICA client. • No longer a need to visit user desktops to configure application server connections • Application icons may be configured to appear within the Program Neighborhood client, off of the Start button, and/or as a shortcut on the Win32 desktop

10. Unparalleled Manageability & Scale • Advanced Load Management (MetaFrame XPa & XPe) • Designed for application servers rather than Web servers • Scalable beyond 32 servers • Able to load balance desktop AND application sessions • Based on server resource availability (CPU, memory, etc.), thus maximizing server usage and end-user performance • Support for reconnecting users to active “disconnected” sessions – even when using DHCP • Centralized Load Management configuration using a GUI-based utility • Application scheduling • Specify range of authorized client IP addresses

11. Unparalleled Manageability & Scale • Advanced Shadowing • Cross Server Shadowing • One-to-Many and Many-to-One • Shadow Task Bar • Shadowing Indicator • Shadow Activity Log • Cross Subnet Administration • Ability to manage servers, users, and applications across unlimited subnets • Auto Client Update • Automatically update ICA clients across the enterprise • Web-based Client Install • Install ICA clients via a Web browser

12. Unparalleled Manageability & Scale • Printer Management • Replicate print drivers • Printer bandwidth control • Printer driver compatibility • Printer auto creation log • Enterprise-class Scalability • Support up to 1,000 servers in one centrally managed, load-balanced farm • Support tens of thousands of concurrent users centrally • License pooling across unlimited subnets • Citrix Management Console provides farm-wide administration from one manageability utility • Citrix Administrator Accounts • Allow assigned users to become “Citrix Administrators” without requiring Administrator access to domain / Active Directory

13. Unparalleled Manageability & Scale • System Monitoring & Analysis (MetaFrame XPe) • Monitor health of Windows application servers • Set custom performance thresholds and receive alerts • Real-time performance graphing • Application Packaging & Delivery (MetaFrame XPe) • Install an application once and replicate it across the entire server farm • Distribute service packs, hot fixes, and individual files • Schedule application delivery • Network Management (MetaFrame XPe) • Integrate with HP OpenView & Tivoli • SNMP monitoring agent

14. Unparalleled Manageability & Scale • Priority Packet Tagging • Enables the prioritization of traffic by 3rd party network infrastructure and quality of service providers • Pass-through Authentication • Pass the Win32 user’s desktop password to the MetaFrame server • Eliminates the need for multiple system and application authentication

15. Total “Net” Leverage The power to make the “Net”work Today! —wired, wireless, Web

16. Total “Net” Leverage • Deliver a Corporate Application Portal • Citrix NFuse • Integrate and publish interactive applications into any standard Web browser—now! With the Citrix NFuse Wizard, developers can dynamically create an application portal specific to user’s needs.

17. Total “Net” Leverage • Take Your Business To The Web • Citrix NFuse, continued… • Personalize user content via HTML • Deliver mission-critical applications via the Web Each user’s logon screen can have a unique, customized, desktop appearance with personalized application access and dynamic web content

18. Total “Net” Leverage • NFuse Benefits • NFuse automatically installed when installing MetaFrame XP • Integrate standard HTML content with managed server-based application deployment using ICA • Enhancement of a user’s web browser experience by including access to any application without special HTML, scripting, Java or other conventional “Internet” means for delivering applications • Total control by the web author or application provider to customize the user interface • Support for Web-based client install

19. Ultimate Flexibility The power to deliver any application, to any device—via any “Net” connection

20. Ultimate Flexibility • Universal Client Access • Over 20 native ICA clients for both Windows and non-Windows platforms • Over 100 ICA licensees producing over 200 ICA-based client devices • Access to Local System Resources • Automatic client drive mapping – no manual configuration required by the user! • COM port redirection • 16-bit stereo audio (WAV, AVI) • Enhanced Anonymous User Support • Designed primarily for NFuse applications published on the Internet or intranet • Anonymous users are configured and administered as a single group

21. Ultimate Flexibility • ReadyConnect Client • Citrix ICA clients may be predefined with phone numbers, IP addresses, server names, published application names, and connection options prior to first-time installation. • Business Recovery Client • Citrix ICA clients include additional intelligence to support multiple sites (such as a primary and hot backup) with different addresses for the same published application name • Application Save Position • ICA client “remembers” the application’s previous size and position • Panning and Scaling • Panning an image means moving a view window over a larger image so only a small portion is visible at any given time • Scaling enables an application to be adjusted to fit into the size of even the smallest device or appliance

22. Ultimate Flexibility • Seamless Windows • Remote applications look and feel as if they were running on a local Win32 desktop • Win32 desktop users can switch between local and remote applications via ALT-TAB or by the local Windows taskbar • Remote application icons may be placed on the local desktop • Tile and cascade local and remote applications side-by-side • Greater Color Depth • Supports high-color (65,000) and true-color (16 million) sessions • Greater Video Resolution • Supports resolutions up to 64,000 x 64,000 • Multi-Monitor Support • Ability to span multiple monitors simultaneously within a single session

23. Ultimate Flexibility • SpeedScreen™ 3 • Reduces transmission of frequently painted screens • Significantly reduces bandwidth, thus lowering operating costs • “Microsoft RDP requires four to six times more bandwidth than Citrix MetaFrame.” Tolly Research, Press Release, June 21, 2000 • Text-entry Prediction • Component of SpeedScreen 3 • Provides instant feedback to the user in response to typed data over a slow or high-latency link • Instant Mouse Click Feedback • Component of SpeedScreen 3 • Provides instant mouse click feedback to indicate that an action has been selected • Client Time Zone Support • Application runs in context of user’s local time zone

24. Features Comparison

25. Native Client Platforms

26. Client & Server Features Note: Client features vary by ICA client.

27. Client & Server Features, cont. Note: Client features vary by ICA client.

28. Client & Server Features, cont. Note: Client features vary by ICA client.

29. CommonConfusion Points

30. Common Confusion Point #1 • Confusion Point: • “Citrix and Microsoft are competitors.” • Clarification: • Every MetaFrame server requires a Windows 2000 server along with associate Microsoft Client Access Licenses (CALs) • Microsoft officially endorses and promotes the use of MetaFrame on Windows 2000 Server • Citrix and Microsoft jointly developed Terminal Server Edition 4.0 and Windows 2000 Terminal Services • Citrix and Microsoft continue to work closely together on joint development, marketing, sales, and support initiatives

31. Common Confusion Point #2 • Confusion Point: • “Windows 2000 has everything you need.” • Clarification: • Windows 2000’s Terminal Services solves basic connectivity needs for smaller workgroup environments. • MetaFrame provides the management, performance, and connectivity choices required by most organizations.

32. Common Confusion Point #3 • Confusion Point: • “Windows 2000 already has load balancing.” • Clarification: • Microsoft’s Network Load Balancing Services (NLBS) utilizes a “randomized” load balancing algorithm.* • Originally designed to load balance Web servers. • Citrix Load Management provides additional capabilities above and beyond Microsoft’s Network Load Balancing Services. • Scalable beyond 32 servers • Able to load balance desktop AND application sessions • Based on server resource availability (CPU, memory, etc.), thus maximizing server usage and end-user performance • Support for reconnecting to “disconnected” sessions—even when using DHCP • Centralized Load Balancing configuration using a GUI-based utility • Support for application scheduling • For more information, refer to Microsoft’s white paper • entitled “Network Load Balancing,” page 12.

33. Common Confusion Point #4 • Confusion Point: • “Windows 2000 already has shadowing.” • Clarification: • Windows 2000’s shadowing feature allows administrators to shadow RDP desktop sessions within the same Windows 2000 server. • MetaFrame’s shadowing feature provides additional benefits not found in Windows 2000. • Cross Server Shadowing • One-to-Many and Many-to-One • Shadow Task Bar • Shadow both published applications and desktops • Shadowing Indicator • Shadowing Event Log

34. Common Confusion Point #5 • Confusion Point: • “Microsoft’s TSAC (Terminal Services Advanced Client) provides the same functionality as Citrix’s NFuse product.” • Clarification: • Microsoft does not currently offer application publishing nor Program Neighborhood functionality—both supported by NFuse. • TSAC offers similar functionality as Citrix’s ActiveX ICA client for Microsoft Internet Explorer.

35. Citrix IndustrySupport

36. Market Adoption of Citrix Solutions • Market Adoption of Citrix Solutions • Citrix solutions deployed in 100% of Fortune 100 companies and 90% of Fortune 500 companies • Over 100 ICA licensees producing over 200 ICA-based client devices • Over 24 million ICA users worldwide—more than America Online! • Over 18,000 Citrix Certified Administrators (CCAs) • Over 9,000 Citrix Solutions Network (CSN) members • Over 150 members of the iBusiness ASP program

37. Citrix Product Recognitions

38. World-Class ICA Licensees Acer Computer Acorn Group Acute Technology Addonics Communications Ads-Tech Affinity Aranex Athena Networking Products, BV Austone Technology Automation Control Axus Microsystems Boca Research, Inc. Boundless Technologies Bryant Computers Bull Caldera, Inc. Compaq Computer Conect3 CTX-Opto Electronics Corp. Cyber-Automation Data General Datalight Datalux Corporation Digital Concepts, Inc. DT Research ECI ELO TouchSystems, Inc. Eridan Informatique Psion Qnx Software Systems Rebel Red Hat Samsung Sharp ElectronicsCorp. Sherwood Sun Microsystems Symbol Technologies Takaoka TECO Information Systems, Inc Televideo Telxon Termtek Thin retail Toshiba Tec UMAX Data Sys. Vadem VXL InstrumentsLtd. Watermann Group Websonic Websurfer Wyse Technology, Inc. Exosite Fujian Star Fujitsu FYI-NET GainSystems HCL Peripherals Hewett-Packard IBM IGEL GmbH I-Planet, Inc. InSynq Intergraph Javelin Systems, Inc. KCI Key Tronic Corp. LG Electronics, Inc. Maxspeed Corp. Microsoft Motorola MTX, Inc. NCI NEC Neoware Systems, Inc. Netier Technologies, Inc. Network Computers, Inc. NextNets NTS Philips Electronics Plexcom Praim Proxim

39. World-Class Industry Partners

40. Widespread Market Adoption • Industry Awards • Forbes Magazine - “America’s Most Dynamic Software Company” • PC Magazine - Annual Listing of "100 Most Influential Companies” (Citrix ranked #77) • Customers • Over 100,000 customers, including 100% of Fortune 100 Companies • Over 24 million users • Market Exchange • NASDAQ 100 • S&P 500 49