CO “ Substance Abuse & AIDS Prevention Foundation ”

Project Presentation:National Telephone Hotline on HIV/AIDS Problemswithin the Program“Overcoming HIV/AIDS Epidemic in Ukraine” implemented byInternational HIV/AIDS Alliance in Ukrainewith the support ofThe Global Fund to Fight AIDS, Tuberculosis and Malaria CO “Substance Abuse & AIDS Prevention Foundation”

July 2002 – July 2003 – November 17, 2003 – CO SAAPF opened a Hotline on Drug Use and HIV/AIDS Problems for Kiev residents with the support from the United Kingdom Department for International Development. National Hotline on HIV/AIDS Problems (451 51-41, free for Kiev callers) was launched with a financial support from the Global Fund to Fight AIDS, Tuberculosis and Malaria. All-Ukrainian toll-free, round-the-clock line was launched(8-800-500-45-10) Background:

Team: 23 specialists working 24 hours a day: 4 counselors – at day; 3 counselors – at night); • 4 infectious disease doctors and 1 chief expert on health issues • 18 psychologists and also, working under a flexible work schedule: administrator, system administrator, lawyer-counselor, website administrator, website editor, webmaster, software developer, janitor and project administrative group.

Calls Statistics:

Number of Calls During the Period 10.2005 through 09.2006 25000 21414 20000 15000 10000 9753 5000 879 763 351 325 331 308 284 224 230 214 210 179 170 149 148 134 99 66 73 63 45 37 36 28 13 0 -5000 Number of calls

25000 20559 20000 15000 10000 5171 3378 5000 2480 2228 980 522 142 120 0 IDU MEN MSM WOM PUB PWA SW OTH undetermined Social Status Хто наші клієнти? Who Are Our Clients?

Number of Suicidal Calls to the National Hotline on HIV/AIDS Problems from October 2004 to September 2006. 18 18 16 16 14 12 12 10 10 10 8 7 7 7 6 6 6 5 5 5 5 5 4 4 3 3 2 2 2 2 2 0 0 0 February 2005 February 2006 January 2005 January 2006 December 2004 December 2005 September 2005 September 2006 November 2004 November 2005 August 2005 August 2006 October 2004 October 2005 April 2005 April 2006 July 2005 July 2006 March 2005 March 2006 June 2005 June 2006 May 2005 May 2006 Number of suicidal calls

Number of Calls from Women to the National Hotline on HIV/AIDS Problems in the Period from 10.2004 to 09.2006 2500 2245 2128 2000 1618 1612 1500 1474 1395 1383 1338 1266 1266 1257 1203 1178 1054 1000 974 897 765 694 580 549 543 500 486 440 430 0 Number of calls from women

Number of Calls in 2005 Number of Calls in 2006 1200 1400 1200 1028 1183 1000 1096 1000 963 800 801 898 800 600 600 509 400 400 332 206 200 191 200 190 142 135 109 83 47 0 0 January March August October January March August October 21-30 years under 18 years under 18 years 21-30 years

Further Hotline Development Trends • The growing number of people are using the website services and turning for the online counseling • The number of clients, who call repeatedly after the receipt of call-in services is increasing: approximately from 10% in 2003 to almost 30% in 2006. • Counselors ever more frequently perform the functions of distant case managers (this is especially related to medicinal treatment) • The number of clients, who turn for a specialized therapy is growing. • The number of calls from journalists has reduced: from 5-10 per month to 0 in the most recent months in 2006. • A very large amount of information at the Hotline calls for a special research or a regular analysis of the presumptions made by administration and counselors.

CO “ Substance Abuse & AIDS Prevention Foundation ”