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Free Windows 7 Curriculum:

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Free Windows 7 Curriculum:

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    1. Free Windows 7 Curriculum: Basic Computer Training at Your Library or Nonprofit Conference Call: 866-740-1260 Access Code: 6339392

    2. Using ReadyTalk Chat & raise hand All lines are muted If you lose your internet connection, reconnect using the link emailed to you. If you lose your phone connection, re-dial the phone number and re-join. ReadyTalk support: 800-843-9166 Conference Call: 866-740-1260 Access Code: 6339392

    3. This seminar will be available on the TechSoup website along with past webinar presentations: www.techsoup.org/go/webinars You will receive a link to this presentation, material and links. After the webinar, you can ask follow-up questions in our Community Forum: http://bit.ly/mypcforum Twitter hashtag: #techsoup You are being recorded… Conference Call: 866-740-1260 Access Code: 6339392

    4. Free Windows 7 Curriculum: Basic Computer Training at Your Library or Nonprofit Conference Call: 866-740-1260 Access Code: 6339392

    5. Presenters Conference Call: 866-740-1260 Access Code: 6339392

    6. Who is TechSoup? My PC Basics Accessible Technology Training Workshop Curriculum Topics Using the Curriculum Support Materials Feedback Signing Up Q&A from Participants Agenda Conference Call: 866-740-1260 Access Code: 6339392

    7. Who is TechSoup? Conference Call: 866-740-1260 Access Code: 6339392 About TechSoup - 3 min.About TechSoup - 3 min.

    8. TechSoup is part of TechSoup Global, is working towards the day when every nonprofit, library, and social benefit organization on the planet has the technology, knowledge, and resources they need to operate at their full potential. Who is TechSoup? Conference Call: 866-740-1260 Access Code: 6339392

    9. The Microsoft Software Donation Program for U.S. nonprofits and public libraries is one of TechSoup's most popular resources. To find out more, visit http://bit.ly/microsoftsoftwaredonation Microsoft Software Donation Program

    10. What is My PC Series? A free set of hands-on, jargon-free classroom based curricula of computer classes Developed for delivery through adult learning organizations. My PC Series Program Conference Call: 866-740-1260 Access Code: 6339392 Kyla: Could you give us a brief rundown of the My PC/ free Windows 7 Curriculum, including the history of how it was developed? Kyla: Could you give us a brief rundown of the My PC/ free Windows 7 Curriculum, including the history of how it was developed? 

    11. My PC Series Program Offerings Conference Call: 866-740-1260 Access Code: 6339392 Designed for two different audiences, we offer Personal Enrichment workshops for the consumer audience, which includes our 1H and 3H workshops Ten 1-hour workshops – fun, easy classes that cover topics adult learners are interested in Four 3-hour workshops – classes that build computer confidence and teach skills desired by many adult learners And for the business and home PC users, which includes Workforce Development programs, we offer our 12-hour workshop – Intro to Windows 7 - where PC users become familiar and efficient with their computer’s operating system It is important to point out that some workforce development programs have offered our 3H workshops to help remove intimidation and build computer confidence as well as offering our IW7 workshop Libraries and community training centers have also expressed interest in offering our 1H workshops to their staff to improve confidence and efficiency with Windows 7 OS Designed for two different audiences, we offer Personal Enrichment workshops for the consumer audience, which includes our 1H and 3H workshops Ten 1-hour workshops – fun, easy classes that cover topics adult learners are interested in Four 3-hour workshops – classes that build computer confidence and teach skills desired by many adult learners And for the business and home PC users, which includes Workforce Development programs, we offer our 12-hour workshop – Intro to Windows 7 - where PC users become familiar and efficient with their computer’s operating system It is important to point out that some workforce development programs have offered our 3H workshops to help remove intimidation and build computer confidence as well as offering our IW7 workshop Libraries and community training centers have also expressed interest in offering our 1H workshops to their staff to improve confidence and efficiency with Windows 7 OS

    12. Research on adult audience Disconnect between what adults want to learn and what is available Intro computer classes traditionally teach topics too dry for the adult audience, or teach with too much jargon Learning Style; forget the jargon, build confidence, lifestyle approach My PC Program Overview My PC Series Program History Conference Call: 866-740-1260 Access Code: 6339392 The My PC Program came out of the consumer audience team at Microsoft, which is a team that looks at the changing needs of the audience they are focusing on and what that audience wants to see in the world of technology. The team did a lot of research around the baby boomer segment in regards to how they interact with and how they learn technology. Our program has since evolved beyond the baby boomer demographic and now includes all less tech savvy adult learners, but our initial research focused specifically on the baby boomer/empty nester audience. We found that the majority of people in their 50’s and 60’s are still working full time jobs and over 80% use a computer daily. Research confirmed what we already knew. Baby boomers enjoy learning, are interested in but apprehensive of technology, enjoy traveling and are passionate about staying in touch with family and friends. So, it was quite natural to partner with Holland America Cruise Lines for our first pilot. The My PC Program came out of the consumer audience team at Microsoft, which is a team that looks at the changing needs of the audience they are focusing on and what that audience wants to see in the world of technology. The team did a lot of research around the baby boomer segment in regards to how they interact with and how they learn technology. Our program has since evolved beyond the baby boomer demographic and now includes all less tech savvy adult learners, but our initial research focused specifically on the baby boomer/empty nester audience. We found that the majority of people in their 50’s and 60’s are still working full time jobs and over 80% use a computer daily. Research confirmed what we already knew. Baby boomers enjoy learning, are interested in but apprehensive of technology, enjoy traveling and are passionate about staying in touch with family and friends. So, it was quite natural to partner with Holland America Cruise Lines for our first pilot.

    13. Learning Case Study Holland America Digital Workshops, powered by Windows Tested by more than 500,000 adult students My PC Series Program History Conference Call: 866-740-1260 Access Code: 6339392 My PC Program began as a pilot of 1-hour, instructor-led, hands-on workshops that were taught by Holland America & Microsoft trained “Techsperts” .. and over the past 2 years, we have taught over 700,000 adult students This pilot was overwhelmingly successful, and Holland America Cruise Lines currently offers ten 1-hour workshops on 16 of their cruise ships, often with standing room only. My PC Program began as a pilot of 1-hour, instructor-led, hands-on workshops that were taught by Holland America & Microsoft trained “Techsperts” .. and over the past 2 years, we have taught over 700,000 adult students This pilot was overwhelmingly successful, and Holland America Cruise Lines currently offers ten 1-hour workshops on 16 of their cruise ships, often with standing room only.

    14. My PC Series Program FREE Curriculum 1 year pilot with Holland America 2 year pilot in community colleges Adapted from the successful Digital Workshops approach Designed for adults learners Conference Call: 866-740-1260 Access Code: 6339392 Microsoft took our experience and momentum from the research and Holland America partnership to create the My PC Series We began a pilot in the community college space with five community colleges in the Seattle area We offered three 2-3 hour workshops focused on baby boomers and empty nesters And from that pilot, we launched a nationwide campaign targeting community colleges and continuing education programs, still with a target audience of older adult learners. Microsoft is now looking to build relationships with public libraries, community and corporate learning centers and workforce development programs as a channel to offer a less technical, more lifestyle approach to teaching PC topics – geared towards the consumer market and specifically the adult learner. Microsoft took our experience and momentum from the research and Holland America partnership to create the My PC Series We began a pilot in the community college space with five community colleges in the Seattle area We offered three 2-3 hour workshops focused on baby boomers and empty nesters And from that pilot, we launched a nationwide campaign targeting community colleges and continuing education programs, still with a target audience of older adult learners. Microsoft is now looking to build relationships with public libraries, community and corporate learning centers and workforce development programs as a channel to offer a less technical, more lifestyle approach to teaching PC topics – geared towards the consumer market and specifically the adult learner.

    15. There is a disconnect between what adults want to learn and what is available Adult Learning Experience Conference Call: 866-740-1260 Access Code: 6339392 Kyla: There is a great deal of talk in the library and nonprofit community about making technology training accessible to people with all levels of knowledge.  How does My PC work to reflect this need? The adult learning experience: What we are hearing from our customers, is that there is a real disconnect between what adults want to learn and what they find available: In talking with consumers this list is common for the types of topics they want to learn about (see list) Kyla: There is a great deal of talk in the library and nonprofit community about making technology training accessible to people with all levels of knowledge.  How does My PC work to reflect this need? The adult learning experience: What we are hearing from our customers, is that there is a real disconnect between what adults want to learn and what they find available: In talking with consumers this list is common for the types of topics they want to learn about (see list)

    16. Adult Learning Experience Conference Call: 866-740-1260 Access Code: 6339392 There is a great deal of talk in the library and nonprofit community about making technology training accessible to people with all levels of knowledge.  How does My PC work to reflect this need? However, when we sat in classes to see what the consumer experience was, here is what we found as common topics in many “intro PC” classes: (see list) Most students taking introductory computer classes are age 45-75 home users, not aspiring IT pros. Intro classes traditionally teach topics too dry for this audience, or teach with too much jargon The training industry as a whole has focused on IT Pros and helping train an entire industry of support folks; consumers have really gotten left behind; as most computer classes are very technically focused; This is something that Microsoft has really contributed to and we have to take some responsibility for… Microsoft has focused on providing training for the IT Pro, the Developer, and the Office workers of the world – not consumers Many of you probably use MS Press or Element K training material so you know what I mean here MS is a geeky place and we were steeped in our geekdom We recognize that there are some schools and training facilities that are meeting the needs of this audience, we do not want to paint everyone with the same broad brush. Rather we are trying to provide content through this program that is designed to address both the audience and the technology for schools and training facilities wanting to better serve the adult audienceThere is a great deal of talk in the library and nonprofit community about making technology training accessible to people with all levels of knowledge.  How does My PC work to reflect this need? However, when we sat in classes to see what the consumer experience was, here is what we found as common topics in many “intro PC” classes: (see list) Most students taking introductory computer classes are age 45-75 home users, not aspiring IT pros. Intro classes traditionally teach topics too dry for this audience, or teach with too much jargon The training industry as a whole has focused on IT Pros and helping train an entire industry of support folks; consumers have really gotten left behind; as most computer classes are very technically focused; This is something that Microsoft has really contributed to and we have to take some responsibility for… Microsoft has focused on providing training for the IT Pro, the Developer, and the Office workers of the world – not consumers Many of you probably use MS Press or Element K training material so you know what I mean here MS is a geeky place and we were steeped in our geekdom We recognize that there are some schools and training facilities that are meeting the needs of this audience, we do not want to paint everyone with the same broad brush. Rather we are trying to provide content through this program that is designed to address both the audience and the technology for schools and training facilities wanting to better serve the adult audience

    17. Adult Learner Insights Conference Call: 866-740-1260 Access Code: 6339392 What did we learn from all of this research? The next two slides are a summary of what we learned: Learning Style: We know that adults have a different Learning Style than the younger audiences when it comes to the digital world Forget the jargon Speak in the language they speak in; and provide them with materials that speaks in the consumer voice that’s accessible to them They’re not there to understand the inner workings of the computer. They really are turned off by “geek speak”, we think key topics can be taught without ever using techy jargon. Build confidence Older adults are wary of making mistakes with technology. (trained at work to use an application – but afraid to use the home computer) They didn’t grow up with technology; and they learn differently from kids who’ve grown up with a mouse in their hands Lots of patience – 1:1 teaching and a tell-show-do teaching style Lifestyle approach Lots of course catalogs focus on the Office application based classes – Word, Excel, PowerPoint, etc; This is a technology approach – how to use specific applications Through the My PC Series we wanted to experiment with benefit driven classes that focuses more on their lifestyle needs – and not about the technology. Embracing a fun approach to teaching PCs, even when teaching job-related skills.What did we learn from all of this research? The next two slides are a summary of what we learned: Learning Style: We know that adults have a different Learning Style than the younger audiences when it comes to the digital world Forget the jargon Speak in the language they speak in; and provide them with materials that speaks in the consumer voice that’s accessible to them They’re not there to understand the inner workings of the computer. They really are turned off by “geek speak”, we think key topics can be taught without ever using techy jargon. Build confidence Older adults are wary of making mistakes with technology. (trained at work to use an application – but afraid to use the home computer) They didn’t grow up with technology; and they learn differently from kids who’ve grown up with a mouse in their hands Lots of patience – 1:1 teaching and a tell-show-do teaching style Lifestyle approach Lots of course catalogs focus on the Office application based classes – Word, Excel, PowerPoint, etc; This is a technology approach – how to use specific applications Through the My PC Series we wanted to experiment with benefit driven classes that focuses more on their lifestyle needs – and not about the technology. Embracing a fun approach to teaching PCs, even when teaching job-related skills.

    18. Conference Call: 866-740-1260 Access Code: 6339392 Kyla: What topics do the workshops in the curriculum cover? Here we see the comparison between our 1H and 3H workshops. The 3H workshops fit well in academic settings, where the 1H fit very well in staff training and community learning organizations. Kyla: What topics do the workshops in the curriculum cover? Here we see the comparison between our 1H and 3H workshops. The 3H workshops fit well in academic settings, where the 1H fit very well in staff training and community learning organizations.

    19. Conference Call: 866-740-1260 Access Code: 6339392 This slide shows where the My PC Courses fit into the traditional computer training space Our 1H and 3H workshops fill a need in the personal enrichment area and are a fun, unintimidating introduction for students with limited PC skill Our 12H Introduction to Windows 7 workshop (the blue segment on this slide) is a hands-on, full length course that has some topical overlap with our My PC Getting Started course (like snap, shake, & peek), but it goes much deeper. Students become familiar with their computers before moving on to more specialized training, such as Word, Excel or Adobe applications. This slide shows where the My PC Courses fit into the traditional computer training space Our 1H and 3H workshops fill a need in the personal enrichment area and are a fun, unintimidating introduction for students with limited PC skill Our 12H Introduction to Windows 7 workshop (the blue segment on this slide) is a hands-on, full length course that has some topical overlap with our My PC Getting Started course (like snap, shake, & peek), but it goes much deeper. Students become familiar with their computers before moving on to more specialized training, such as Word, Excel or Adobe applications.

    20. Instructor Led Workshops Fits your business model Content is customizable Libraries targeting primarily patrons, but also to train staff Incorporating My PC Series Conference Call: 866-740-1260 Access Code: 6339392 Kyla: How are libraries and other organizations incorporating My PC into their education offerings?  Are they using this curriculum as the basis for self-paced education, or are they primarily using them for group-led instruction in a lab? Kyla: How are libraries and other organizations incorporating My PC into their education offerings?  Are they using this curriculum as the basis for self-paced education, or are they primarily using them for group-led instruction in a lab?

    21. Program Benefits: Attract new adult learners Research-based curriculum Free teaching materials Free support toolkits Less intimidating basic computer learning path Incorporating My PC Series Conference Call: 866-740-1260 Access Code: 6339392 The My PC Program offers free curriculum, a turnkey set of toolkits and dedicated support. We’ve kept it simple. “Training in a Box” and you can download everything from our website when it’s convenient for you. The best part is that it’s all FREE No money ever changes hands with Microsoft when an organization adopts this program and With a simple mouse click, you receive online access to curriculum and toolkits for administrators, instructors and IT managers. The My PC Series is designed to fit into your business model – your instructors, your labs, your schedule. The My PC Program offers free curriculum, a turnkey set of toolkits and dedicated support. We’ve kept it simple. “Training in a Box” and you can download everything from our website when it’s convenient for you. The best part is that it’s all FREE No money ever changes hands with Microsoft when an organization adopts this program and With a simple mouse click, you receive online access to curriculum and toolkits for administrators, instructors and IT managers. The My PC Series is designed to fit into your business model – your instructors, your labs, your schedule.

    22. My PC Series Free Support Toolkits Faculty Toolkit Conference Call: 866-740-1260 Access Code: 6339392 Kyla: Is there any software libraries need to download onto their computers before using My PC, and are any support materials given to libraries when they decide to use My PC? We have designed 3 different toolkits for Faculty Administrators IT/Lab managers Faculty Toolkit includes: Power Points and course outlines Print ready and online student handouts Instructor guides – which even includes a script for the instructor if needed All toolkits are available online as free downloads, 24/7 And again, no money changes hands with Microsoft when you adopt this program Kyla: Is there any software libraries need to download onto their computers before using My PC, and are any support materials given to libraries when they decide to use My PC? We have designed 3 different toolkits for Faculty Administrators IT/Lab managers Faculty Toolkit includes: Power Points and course outlines Print ready and online student handouts Instructor guides – which even includes a script for the instructor if needed All toolkits are available online as free downloads, 24/7 And again, no money changes hands with Microsoft when you adopt this program

    23. Program Administrator Toolkit Curriculum roadmap Customizable marketing fliers Course outlines Web copy My PC Series – Free Support Toolkits Conference Call: 866-740-1260 Access Code: 6339392 Your Program Administrators receive two toolkits, beginning with the Evaluation toolkit Includes a Program overview, course outlines, roadmap, philosophy whitepaper, support details, samples content Everything you need to be able to review the My PC Program After registering with our program, administrators have full access to a Promotional toolkit Which includes Marketing templates, advertising samples, and email blast templateYour Program Administrators receive two toolkits, beginning with the Evaluation toolkit Includes a Program overview, course outlines, roadmap, philosophy whitepaper, support details, samples content Everything you need to be able to review the My PC Program After registering with our program, administrators have full access to a Promotional toolkit Which includes Marketing templates, advertising samples, and email blast template

    24. Technical/Lab Manager Toolkit Classroom setup guide Readiness checklist Troubleshooting guide Resource kit Dedicated technical support alias My PC Series – Free Support Toolkits Conference Call: 866-740-1260 Access Code: 6339392 IT/Lab Manager toolkit Includes the Technical setup guides Trouble shooting guides Class/workshop resources And a dedicated technical support alias All My PC toolkits are available online as free downloads. Register on our website and download curricula and materials when it’s convenient for you. We offer a turnkey solution to adopting our program, It’s like “Training in a Box”. IT/Lab Manager toolkit Includes the Technical setup guides Trouble shooting guides Class/workshop resources And a dedicated technical support alias All My PC toolkits are available online as free downloads. Register on our website and download curricula and materials when it’s convenient for you. We offer a turnkey solution to adopting our program, It’s like “Training in a Box”.

    25. My PC Series — Student Website Dedicated student website Workshop Handouts Windows 7 Resources Class descriptions for all My PC Series workshops www.mypcstudent.com Conference Call: 866-740-1260 Access Code: 6339392 Because budgets are tight for both learning institutions and students, we offer online Student Resources, where students will find Workshop Handouts for all My PC Series classes Windows 7 Resources, including download link for Windows Live Essentials, short video clips and links describing new Windows 7 features, Links to discounts on software for students at Microsoft.com, and ordering information for our companion book, Windows 7 Plain & Simple Course descriptions for all My PC Series workshops are also available to students Students download handouts and check out Windows 7 resources when it’s convenient for them. Everything they learned in class and more, available 24/7. Because budgets are tight for both learning institutions and students, we offer online Student Resources, where students will find Workshop Handouts for all My PC Series classes Windows 7 Resources, including download link for Windows Live Essentials, short video clips and links describing new Windows 7 features, Links to discounts on software for students at Microsoft.com, and ordering information for our companion book, Windows 7 Plain & Simple Course descriptions for all My PC Series workshops are also available to students Students download handouts and check out Windows 7 resources when it’s convenient for them. Everything they learned in class and more, available 24/7.

    26. Holland America, Higher Education, and SeniorNet Libraries Program opened up in late May to libraries My PC: 1 hour workshops most popular download “Solid program”, “Impressed with the free content” Getting Windows 7 on the desktops Feedback Conference Call: 866-740-1260 Access Code: 6339392 Kyla: What kind of feedback have you gotten from the program? Are there any stories that you have heard about a successful My PC program?Kyla: What kind of feedback have you gotten from the program? Are there any stories that you have heard about a successful My PC program?

    27. How To Get Started Conference Call: 866-740-1260 Access Code: 6339392 Kyla: Finally, if a library or organization decides that they want to sign up for My PC, how would they go about doing so? Everything you need is available online. Additional program information and access to our online Evaluation Toolkit is available on our website when you click on LEARN MORE When you’re ready to participate, click on the DOWNLOAD CENTER to register or log in with the My PC ProgramKyla: Finally, if a library or organization decides that they want to sign up for My PC, how would they go about doing so? Everything you need is available online. Additional program information and access to our online Evaluation Toolkit is available on our website when you click on LEARN MORE When you’re ready to participate, click on the DOWNLOAD CENTER to register or log in with the My PC Program

    28. Conference Call: 866-740-1260 Access Code: 6339392 We would love to partner with you! For a deeper dive into our program, download our Evaluate Toolkit at www.mypcprogram.com or email us at askmypc@microsoft.com I have covered a lot of information about our program and we would be happy to answer any questions that you might still haveWe would love to partner with you! For a deeper dive into our program, download our Evaluate Toolkit at www.mypcprogram.com or email us at askmypc@microsoft.com I have covered a lot of information about our program and we would be happy to answer any questions that you might still have

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