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IMPROVEMENT & ACCOUNTABILITY QUALITY ASSESSMENT IN DUTCH UNIVERSITIES

IMPROVEMENT & ACCOUNTABILITY QUALITY ASSESSMENT IN DUTCH UNIVERSITIES. Ton Vroeijenstijn Association of Universities in the Netherlands. VSNU. CHARACTERISTICS ‘DUTCH MODEL ’. Universities responsible for quality and QA VSNU acts on behalf of the universities

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IMPROVEMENT & ACCOUNTABILITY QUALITY ASSESSMENT IN DUTCH UNIVERSITIES

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  1. IMPROVEMENT & ACCOUNTABILITY QUALITY ASSESSMENT IN DUTCH UNIVERSITIES Ton Vroeijenstijn Association of Universities in the Netherlands VSNU

  2. CHARACTERISTICS ‘DUTCH MODEL’ • Universities responsible for quality and QA • VSNU acts on behalf of the universities • external legitimization by role inspectorate • nation wide • comparative • programme oriented • covers all programmes • cyclical • self evaluation + external assessment • public report • no direct link with funding VSNU

  3. PLAYERS IN THE GAME • Universities and the VSNU • inspectorate • Minister of Education, Culture & Science • parliament • employers • students VSNU

  4. DIVISION OF RESPONSIBILITIESQUALITY ASSESSMENT Inspectorate Minister Meta- evaluation Evaluation follow up VSNU Departments Universities

  5. Purpose of assessment Internal function: Quality assurance • Improvement • bench marking • self regulation External function: Accountability • insight into quality • insight into diversity • hall mark for quality VSNU

  6. BASIC ELEMENTS • self assessment • external review • public report • check on assessment by inspectorate • check on follow up by inspectorate VSNU

  7. Quality indicators 1 • Goals and aims • the program • the organization of the teaching/learning process • final thesis/research assignment • pass rates / dropout • Student counseling and advise VSNU

  8. Quality indicators 2 • Feasibility of the program • Qualifications of the staff • Facilities • external contacts • Internal quality assurance • international dimension • the graduate VSNU

  9. THE PROCESS • Formal announcement • self assessment by the department • site visit expert committee • public report • meta-evaluation by inspectorate • eventually “yellow cards” • check on follow up after 2 years VSNU

  10. THE SELF EVALUATION • is not only descriptive • but analytical and critical • looks for how to solve problems • it is never a PR document VSNU

  11. COMPOSITION OF THE REVIEW COMMITTEE • Experts in the field • labour market • foreigners • educationalist • student VSNU

  12. FUNCTIONS OF THE REVIEW COMMITTEE Consultant • quality improvement • feedback to the faculty • dialogue with the faculty • incentive for internal quality management Accountant/controller • legitimisation internal quality management • accountability VSNU

  13. THE SYSTEM OF EQA IN THE YEAR 2000 • Improvement & accountability • Diversity instead of uniformity • How to make quality more visible? • Accreditation or not? • More flexibility and tailor made assessments • The international dimension of EQA

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