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Deploying Your Mobile Technician

Deploying Your Mobile Technician Jonathan Holloran Product Manager Making FASTER Win Mobile Off network Laptop FASTER Win client Secure network access Thin client: Citrix or Terminal Services Broad band connection (3G/4G) On network Laptop FASTER Win client WiFi

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Deploying Your Mobile Technician

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  1. Deploying Your Mobile Technician Jonathan Holloran Product Manager

  2. Making FASTER Win Mobile • Off network • Laptop • FASTER Win client • Secure network access • Thin client: Citrix or Terminal Services • Broad band connection (3G/4G) • On network • Laptop • FASTER Win client • WiFi

  3. FASTER Win Mobile Client Overview Disconnected client for technicians No network connection required Local express database Work Orders Technician Work Station Indirect Labor Editor

  4. FASTER Win Mobile Client Features • Work order syncing/creation • Real time tracking direct/indirect labor • Issue stocked parts • Purchase and issue non stocked parts • Add/edit notes • Edit indirect labor

  5. FASTER Web Mobile Technician • Off network full client • Browser • Broad band access (3G/4G) • Secure network access • On network full client • Browser • WiFi

  6. Discussion: Additional Requirements • Paper based processes • Mobile opportunities • Fleet Managers • Technicians • Parts Clerks • Service Writers • Fuel • Customers

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