Crisis & Emergency Management Program

1. Crisis & Emergency Management Program Ty Davisson, CEM, CBCP, MEP

2. First Things First What is Emergency Management? • Umbrella Term – Captures wide range-people & organizations. • Addresses Question: What do we do about hazards and disasters that could impact our organization? • Comprehensive in its scope: • All Hazards – Natural and Human-caused • All Phases – Mitigation, Preparedness, Response, Recovery • All Actors – Employees, Suppliers, Departments, Vendors, Governmental Agencies, Private Sector, Volunteer Organizations, General Public

3. Why is Emergency Management Important? Future prospects are sobering! Continued U.S.population growth Increased urbanization and concentration in hazard-pronecoastal areas Accelerated deterioration of the urban infrastructure Emerging but unknown new vulnerabilities posed by technological advance Outlook • Virtually a certainty that economic losses from natural hazards will continue to rise throughout the early part of this century.

4. Disasters are increasingly Common Worldwide, a major disaster occurs almost daily. “In the United States, a disaster has occurred, on average, every week for the past 10 years, according to the Federal Emergency Management Agency” (PricewaterhouseCoopers, Closing the Seams, 2007, p. 6)

5. Washington University School of MedicineEmergency Management Program

6. Comprehensive Emergency Management All “Phases”

7. Mitigation Mitigation is the effort to reduce loss of life and property by lessening the impact of disasters. Mitigation is taking action before the next disaster to reduce human and financial consequences after (analyzing risk, reducing risk, insuring against risk).   Storm Shelters Sprinkler Systems Building Codes / Standards Insurance Examples

8. Preparedness Preparedness is an effort to maintain a state of disaster readiness through a continuous cycle of planning, organizing, training, educating, equipping, exercising, evaluating and taking corrective action. Planning Training Exercises Education Examples

9. Response Response is the aggregate of decisions made and actions taken in the immediate and short-term aftermath of a disaster or emergency event. It focuses on meeting the urgent priorities of life safety, incident stabilization, and preservations of property and the environment as a whole. Search and Rescue Emergency Medical Firefighting Perimeter Security Examples

10. Recovery (more than just “IT/Data Recovery” Recovery is the process of returning an organization, society, or system to a state of normality after the occurrence of a disastrous event. It involves both short and long-term objectives and focuses on the reestablishment of critical community or organizational functions. Business Continuity Alternate Facilities Temporary Work Space Insurance re-imbursement Examples

11. Preparing for a Crisis WUSM Emergency Operations Plan

12. Purpose “The purpose of theEmergency Operations Plan is to direct the actions of departments and agencies in the event of an emergency/disaster.” • Lays framework to save lives, minimize injuries, protect property…preserve University functions • Outlines actions for WUSM departments and agencies • Does not deal with events that occur on a daily basis and/or can be handled quickly by response personnel.

13. All Potential Players Capital Emerg. Manag. Red Cross EH&S City Fire Emerg. Manag. Res. Manag. City Build. DCM Fac. Manag. Custod. Transp. City Parks I.T. Child. Hosp. Pharm. Health Svcs. City Streets P.S. City Water FPP TFC BJH Risk Manag. Fin. City Health Amat. Radio Public Affairs City Police

14. + Range of Potential Possibilities Fire Tornado Earth-quake Sev. T-Storm Pan. Flu Haz. Material Temp. Extreme Utility Failure Blizzard/ Snow Comm. Mass Cas. Build. Flood Active Shooter Civil Unrest

15. = Unlimited Possible Ways to Respond Fire Capital Red Cross Emerg. Manag. EH&S Tornado Earth-quake City Fire Emerg. Manag. Sev. T-Storm Res. Manag. City Build. DCM Fac. Manag. Pan. Flu Custod. Transp. Haz. Material Temp. Extreme City Parks I.T. Utility Failure Child. Hosp. Pharm. Blizzard/ Snow Health Svcs. City Streets P.S. City Water FPP Comm. Mass Cas. Active Shooter TFC BJH Civil Unrest Risk Manag. Build. Flood Fin. City Health Amat. Radio Public Affairs City Police

16. ESF 1 WUSM Emergency Operations Plan • NOT Department Based • NOT Disaster Based • Functional Based Common functions seen in every disaster, regardless of what strikes or where it strikes Emerg. Manag. Fac. Manag. BJH Tornado Earth-quake Fire

17. ESF 1 WUSMEmergency Operations Plan • The WUSM EOP outlines the response actions to be coordinated and managed by the Emergency Operations Center (EOC). • Organizes all WUSM resources into the answers commonly needed for typical disaster problems. Emergency Support Function

18. ESF 20 • ESF 1 • ESF 2 • ESF 3 • ESF 4 • ESF 5 • ESF 6 • ESF 8 • ESF 9 • ESF 10 • ESF 11 • ESF 15 • ESF 16 • ESF 17 • ESF 18 • ESF 19 • ESF 14 • ESF 13 • ESF 12 • ESF 7 Emergency Support Functions Health & Medical Transportation Public Affairs Search & Rescue Communications Vol. & Don. Management Facilities/ Infrastructure Hazardous Materials Shelter In-Place & Evac. Animal Care Fire I.T. Services Emergency Management Energy & Utility Svcs. Student Svcs Management Emerg. Assist. & Human Svcs. Law Enforcement Debris Management Damage Assessment Resource Management

19. Emergency Operations Center Fire • EOC Capital Red Cross Emerg. Manag. EH&S Tornado Earth-quake City Fire Emerg. Manag. Sev. T-Storm Res. Manag. City Build. DCM Fac. Manag. Pan. Flu Custod. Transp. Haz. Material Temp. Extreme City Parks I.T. Utility Failure Child. Hosp. Pharm. Blizzard/ Snow Health Svcs. City Streets P.S. City Water FPP Comm. Mass Cas. Active Shooter TFC BJH Civil Unrest Risk Manag. Build. Flood Fin. City Health Amat. Radio Public Affairs City Police

20. WUSM EOP • EOC

21. Primary and Support Agencies “One or more WUSM departments will be assigned the primary responsibility for each of these functions and may also be assigned one or more support responsibilities.” Primary • Lead agency to execute roles and responsibilities outlined • Performs function from EOC • Update function annually Support • Provides personnel and/or resources • Supports Primary agency in EOC and field responsibilities

23. WUSM EOPConcept of Operations The EOP outlines actions before, during, and after a disaster. Pre-Event • What to do before • Contact lists • Drills • Mutual Aid Notification • Actions when something may happen • Call up lists • Activation of contracts/ resources Response • Immediate actions • EOC role • Life-safety actions • Incident stabilization • Property protection Recovery • Connects response to long-term cleanup • Leads towards restoring to normal

26. Connecting with the FieldICP vs. EOC • “In the event that an ICP and an EOC are activated during a disaster response, seamless coordination between the two centers is vital for effective and efficient response.”

27. Questions ? ? ? ?