Stock Market Competition

1. Stock Market Competition • Begins Monday October 6th • Material pertaining to the trading of stocks will be covered in the coming weeks – do not panic! • Login in at invest.wlu.ca • Trading stocks sub menu provides information pertaining to stock symbols, prices, newspaper listings, types of trading available for stocks…

2. Stock Market Competition • Trading options – recommend that you do not read until covered in class • Timing – read over carefully • References – there are only 10 marks allocated to the competition not 15. They break down as follows • 5 marks to written submission (Nov. 28) • 5 marks on trading and actual value

3. Stock Market Competition • Deadlines that will make you loose marks • October 22nd • October 29th • November 5th

4. Tax sets #2 and #3 • Any problems or questions?

5. Twin City Credit Union • Am I right to assume that everyone has read and prepared for the case discussion?

6. Immediate Problem • What to do with Matt. • In light of the public reaction the issue is whether or not the policy should be followed and exactly how he should be disciplined.

7. Primary Problem • Stems from why Matt reacted this way/ • There is an extensive training program that exposes employees to different facets of the company’s business. • Therefore, the training was ineffective in preparing employees for the possible realities of the business. It is not enough to inform the employees of the policy, they need to be placed in simulated situations and discuss the possible reactions they may have, to be trained to operate effectively under stress.

8. Primary Problem… As for the policy there is nothing wrong with it. It does leave room for managerial judgment in different situations, and is necessary for the well being of employees and customers. Matt simply reacted out of instinct because the company did not prepare him for how he might react when placed in this situation, and this is something they should have done.

9. Decision Criteria • Reinforce existing policy • Avoid inflaming the local press • Avoid alienating key stakeholders • Prevent other employees from doing the same kind of thing • Follow the basic tenets of good discipline (corrective not punitive)

10. Alternatives ?????????????????????????????????????????

11. Recommendations • Enact discipline that is corrective and doesn’t inflame the press or the community. • Putting a warning in Matt’s file in case a similar incident occurs again • Matt should work with HR to out together a training session for the employees to help them deal with the gap between written policy and the reality to this type of stressful situation.

12. Implementation • Training session should be developed by Matt with help from training coordinator (who) • It will include a discussion of existing policy and why it is important and also what happened in Matt’s case. • How to deal with the emotions that occur when put in such a stressful situation and how to deal with them (what)

13. Implementation cont. • It should be conducted as quickly as possible to keep it top and fresh in the employees minds (when) • It should be conducted on company premises just before/after shifts with refreshments provided for convenience (where)

14. Implementation cont. • The ‘how’ of the implementation must consider the implications of the situation and any potential problems. • They need to be careful with how they deal with the press. • If contacted about Matt’s discipline, any communications must be positive and sensitive to the opinions of the community in order to protect the reputation of the credit union.

15. Due Next Class • Prepare Stock Market Problems Set #1, #2, #3