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Old marketing is dead… Only talking TO the audience… Talking LOUDLY through advertising… Style without substance…. New marketing requires… Talking WITH the audience… B uilding engagement across multiple platforms… Consistently providing value and reasons to engage…. Marketing is not….
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Old marketing is dead… • Only talking TO the audience… • Talking LOUDLY through advertising… • Style without substance… • New marketing requires… • Talking WITH the audience… • Building engagement across multiple platforms… • Consistently providing value and reasons to engage…
Marketing is not… Based on any single discipline: Being great on Twitter does not equate to being a successful marketer. Based solely upon the size of your budget: If you’re buying your audience, you’re not marketing to them. Separated from the product: Brilliant marketing never covers a flawed product.
Marketing is… If a young man tells his date she’s intelligent, looks lovely, and is a great conversationalist, he’s saying the right things to the right person -- that’s marketing. If the young man tells his date how handsome, smart, and successful he is -- that’s advertising. If someone else tells the young woman how handsome, smart, and successful her date is -- that’s public relations.
Successful marketers… …use marketing, advertising, and public relations to create a focused, methodical campaign which generates measurable, targeted results. Susan Boyle’s appearance on Britain's Got Talent generated 86,772,621 views on YouTube, album sales of over 700,000 in the first week, and a soldout concert tour. And she was on Oprah. Carefully planned and perfectly executed marketing…
Example #1: ScottFeldman.net Easy navigation Featured text User comments Homepage teasers Social Media display 6,500 uniques/month Ad budget: $0.00
Example #2: BerkleeGroove.com Goal: Replace student-run, printed newspaper with online-only edition providing timely, interesting, and engaging news while representing the voice of the Berklee student community. Featured text • Steps TO SITE LAUNCH: • Mentor students on proposal and development process. • Select designer and developer. • Coordinate staff for content. creation and training. • Act as intermediary between students, staff, and administration. • Launch site on time, on budget, and to acclaim. Homepage teasers
Example #3: rock.com (2004) Goal: Build audience for a startup website with no previous connections and partners. • STRATEGY: • Identify audience (demographic analysis) • Solicit unique content from partners matching key demos. • Present content in a clear, compelling manner • Build “stickiness” through contesting and continual dialogue with userbase. • Measure, adapt, repeat… Established partnerships: Capitol Records/EMI, Universal, Ticketmaster, CBS, and others… Site Traffic increased 800% in first year peaking at 1.2 million monthlyuniques in ’05.
Example #4: ArtsBoston.org • Online strategy: • Create a “destination” site • Optimize for key demo and search • Identify partners who enhance message • Build mailing list, display signup prominently No statement of purpose Too many choices • OFFLINE strategy: • Answer the question “Why ArtsBoston?” • Identify primary audience • Remove barriers to participation at events • Establish and promote ArtsBoston’s service to the arts community Page doesn’t “read” Est. 25-30,000 uniques/month Marketing budget: Unknown
Example #5: MySpace.com • CONSIDER THIS: • Who owns the site? • What’s the message intended/received? • Do I control this environment sufficiently? • What does this presence achieve? • Can I keep it fresh? • strategy: • Create something compelling • Design should be accessible • Don’t accentuate anything you can’t control Est. 25-30,000 uniques/month Marketing budget: Unknown
They say… “Your take on online presence and marketing was logical, to the point, and most of all … useful.” --Nicholas Adam Owens, SGA President, Berklee College of Music “At his essence, Scott Feldman has an innate sense of how to make people feel comfortable and instills a sense of faith that he will deliver on his promises and he does. I am personally in awe of Scott’s writing style (particularly his ad copy work) which is always engaging and compelling.” --Richard K. Berger, Berkent Legal Services “Scott’s ability to effectively communicate ideas and execute them with the utmost professionalism allowed for a great working relationship...” --Leon Lyazidi, John Lennon Songwriting Contest – Assistant Director “Scott was a pleasure to work with. His innovative ideas, ability to work with the team, and sense of policy make him an effective team member.” --Desiree Girifalco, HR Consultant & Specialist