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Handouts and recordings at newonline.org/studyhall. Men and Women, Leading & Influencing NEW Leadership Academy Class 8 | December 5, 2013. Welcome new sponsors!. Kathy Bayert VP, Learning and Advisory Services Network of Executive Women. Jo Miller CEO
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Men and Women, Leading& Influencing NEW Leadership Academy Class 8| December 5, 2013
Kathy Bayert VP, Learning and Advisory ServicesNetwork of Executive Women
Jo Miller CEO Women’s Leadership Coaching, Inc. • Helps women create a roadmap for their career advancement. • A leading authority on women’s leadership who delivers more than 60 speaking presentations annually to audiences of up to 1,200 women. • Has traveled widely in Europe, North America, Asia Pacific and the Middle East to deliver keynotes and workshops for women’s conferences, associations and corporate women’s initiatives.
NEW Leadership Academy • Second Semester: Leading with Influence • The 6 Sources of Influence • Influencing Up, Influencing Down • Influencing Your Leaders • Men and Women, Leading & Influencing
Renee Hay VP, Human Resources-Retail Stores CVS Caremark • Senior human resources business partner, leading all field human resources initiatives. Coordinates delivery of human resources support to field management and store colleagues. • Goal is to deliver best-in-class leadership and talent solutions within CVS Caremark. • Has been with the organization for more than 30 years. • Lives in Rhode Island. • Passionate about dressage.
Bethany Quam VP, Sales - US Channels General Mills • Oversees the General Mills business in club, mass, drug, discount, dollar and natural channels, representingmore than $2.5 billion in sales. • Joined General Mills in 1993. • Holds a bachelor's degree in accounting from Indiana University and an executive MBA from University of Minnesota. • NEW Board member. • Lives in Minneapolis with husband Jessand daughters, 10 and 7.
Influencing Your Leaders • In this webinar: • What the research tells us • Real-life experiences • Tips for success
Tell us about your career journey as it relates to working with men and women.
My class was 50-50 women and men, but when I became a supervisor and ran drugstores I was one of very few women.I asked myself, “Why are there so few women?” Renee Hay
As we all know, 75% of purchasing is done by women. I discovered that I can connect with customers in a way that is different than my male counterparts. Bethany Quam
When it comes to working with men and women, how has your thinking evolved since you started your career?
When I first started my career, there was a great passion for women to be successful within the company. I attended classes that taught us how to be successful -- by being more like men! Renee Hay
I didn’t recognize these differences until I got into more senior positions. Performance was always the driver for me. I didn’t want my brand to be “the first female” as I felt I had a lot more to offer. Bethany Quam
What is an experience or “a-ha” moment that changed how you approach working with men and women?
As a starting place, especially in business, 80% of the time men are transactional and women are relational. This is true in sales, influencing and most communications. Jeffery Tobias Halter
“Women tend to react more strongly to the rapport dynamics of interaction.” “Men tend to be more sensitive to the power dynamics of interaction.” “The Power of Talk: Who Gets Heard and Why,” by Deborah Tannen, Harvard Business Review.
Is your style of communicating, leading and influencing different than that of your male peers? How so?
“In other words, women communicate • more than men.” • - Barbara and Allan Pease 3 times
In your opinion, are there differences in how men and women communicate, lead and influence?
I share more along the way. • They hold things close.
In our company environment, successful leaders lead from core competencies, which look the same in men and women. • Tip: Understand the company you are in and its core competencies to be successful.
As men communicate a third less than women, we [men] tend to stop listening 1/3 of the way into your conversation, dialogue or sales presentation. It's not personal, we just aren't conditioned to listen that long. To be most effective, give it to us short and concisely.Jeffery Tobias Halter
What advice do you have to be more successful when working with male peers? With female peers?
Be aware of “My point of view.” Understand the other person’s point of view: How are they receiving this information? What are they motivated by? What are they fearful of?
Stay away from stereotypes. Have your elevator speech ready.
Our brains are different! Researchers at Indiana School of Medicine studied the brain activity of 10 men and 10 women listening to someone read a novel. They found that the men used the left half of their brains while listening and the women used both halves of their brains.
As women are whole-brain thinkers and have explored many possible solutions, to a woman “no” means “no.” To a man, who has probably only pursued one course of action, “no” means “bring me another solution.” Jeffery Tobias Halter
What unique strengths do women bring to the workplace that they could capitalize on?
What is one thing you see women struggling with? What advice can you offer?
Have confidence. Lean into your strengths and what you uniquely bring to drive the results of your organization.
What advice do you have for men who want to communicate with, lead and influence women effectively?
Understand the power of diversity. Look for individual women who are delivering results and have potential. Sign up to be a sponsor to women.
Recommended Selling to Men, Selling to WomenBy Jeffrey Tobias Halter Lean In By Sheryl Sandberg The Power of Talk:Who Gets Heard and WhyBy Deborah Tannen
Q & A
Closing thought • Renee Hay • Bethany Quam
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Staying Motivated and Engaged NEW Leadership Academy Class 1| Friday, February 7, 2014
ShareRecording and handouts atnewonline.org/studyhall Contact Kathy Bayertkbayert@newonline.org Jo Millerinfo@womensleadershipcoaching.com